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Mustika Ratu Salon and Spa

Review Highlights
Fantastic Massage

Previously I used to go to Mustika Ratu Massage Parlour at Batam inside Novotel Hotel so I thought... read more

Reviewed 21 April 2016
Singapore, Singapore
Great package massage

Great package massages.The receptions & other staff are friendly.The massage & surrounding... read more

Reviewed 30 March 2016
Norimah H
Singapore, Singapore
via mobile
Read all 33 reviews
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Traveller Overview
  • Excellent27%
  • Very good43%
  • Average18%
  • Poor3%
  • Terrible9%
11 Sep 2018
“Never fail to amaze me.”
13 Sep 2016
“Worse spa ever!!!”
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Nagoya City Centre block K no. 6, Riau Islands Province 29432, Indonesia
+62 778 429369
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Reviews (33)
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1 - 10 of 32 reviews
Reviewed 11 September 2018 via mobile

Visited the spa today and the service was amazing! Took the package, I cherished each and every minute of it. Visited few years ago and Iโ€™m amazed by how they maintained and improved their high quality of service. Kudos to Mdm Tari (If I remember...More

Date of experience: September 2018
1  Thank hazwanifitri
Reviewed 13 September 2016 via mobile

Me and my husband came here for a foot reflex and pedicure. Firstly the chair for the foot reflex was extremely uncomfortable, cannot recline, hard leather chair that it gave me a backache. Secondly the manicurist was inexperienced. She didn't even know what she should...More

Date of experience: September 2016
1  Thank 712dellyk
Reviewed 9 August 2016 via mobile

The services that were opted are full body herbal massage, manicure, pedicure & foot spa. I would only recommend this salon for the massage as maybe i gotten myself a very good masseuse (Cynthia), she also did my manicure. However, another staff (couldn't recall her...More

Date of experience: July 2016
Thank nfdrml
MustikaRatuBatam, Guest Relations Manager at Mustika Ratu Salon and Spa, responded to this reviewResponded 13 August 2016

Hi Ms. Nfdrml, Firstly , we would like to thank you for the recommendation. We will make sure that Cynthia will be informed that you are satisfied with her services. However, we deeply regret about your pedicure and foot spa experience. We certainly have trained...More

Reviewed 21 April 2016

Previously I used to go to Mustika Ratu Massage Parlour at Batam inside Novotel Hotel so I thought that when Im doing the booking online, it will be at the same place and got to know that the online booking is at Nagoya City Centre....More

Date of experience: April 2016
Thank Amnah1973
Reviewed 30 March 2016 via mobile

Great package massages.The receptions & other staff are friendly.The massage & surrounding atmosphere is good. Will be coming back again๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ˜Š

Date of experience: March 2016
Thank Norimah H
Reviewed 6 January 2016

Have visited this salon numerous times whenever in Batam for a visit as the masseuses are very experienced providing massages that are so relaxing and a great de-stressor. There are both couple and single rooms that are aesthetically pleasing. Highly recommend a visit to this...More

Date of experience: December 2015
Thank Traveller9931
Reviewed 6 December 2015 via mobile

These are one of the good spa n massage ctr whom i can recommend due to their patience and understanding handling old ladies..

Date of experience: November 2015
Thank Syikin H
Reviewed 18 October 2015 via mobile

Their work on facial details are tremendous! My first visit was definitely not a let down. How do i write 100 characters. You don't need much to prove a good salon work. My families are all satisfied too!

Date of experience: October 2015
Thank Nurol N
Reviewed 18 October 2015 via mobile

Good...staff was helpful...friendly...will definitely come back for another visit...best best best.....will recommend friends to try the spa.......................................................:-) :-) :-)

Date of experience: October 2015
Thank Lisa B
Reviewed 11 October 2015 via mobile

Went for Balinese massage. Atmosphere was great. Massage was strong, the way I like it. Staff excellent. Albeit short. Limited massage option. Still, worth the value it states at.More

Date of experience: October 2015
Thank hafiz25890
MustikaRatuBatam, Manager at Mustika Ratu Salon and Spa, responded to this reviewResponded 13 October 2015

Good Day hafiz25890 ! First of all , on behalf of Mustika Ratu Staff, we would like to thank you for your compliments. We are delighted to know that you have enjoyed yourself here. We do have different timing option for massages, with longest going...More

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