Koa Boutique Spa
Koa Boutique Spa
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
Koa Boutique Spa is located right in the heart of Sanur. We have internationally trained massage therapists offering Balinese, Hot Stone and Herbal massages along with Sugar body scrubs and All Natural Facials. Our Massage oil is 100 % natural virgin coconut oil scented with all natural ingredients. We also have a boutique attached with quality resort wear , interior decor items and accessories. Koa is located in the centre of Sanur.
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4.5
594 reviews
Excellent
369
Very good
123
Average
56
Poor
23
Terrible
23
TessMadds
Adelaide, Australia91 contributions
Feb 2020 • Friends
After reading so many awesome reviews for here we decided to give Koa a go.
We shouldn’t have got so excited as it was quite a let down.
A big part of having a good massage is the vibe and ambience of the massage place.
The First Lady that booked us in wasn’t friendly at all and barely smiled. Telling us to choose oil but not explaining what’s in them or benefits etc.
Mum and I both had, 1 hour massage, mani, pedi, and reflexology.
The full body massage was alright, not the best I’ve had not the worst. But they put mum and I in the same room which I normally don’t mind but they just kept whispering and talking to each other and even laughing. Both masseuses kept coughing sniffing hiccuping and even burping!!!
Then we headed downstairs for the rest of our treatment.
Someone did our hands while someone did our feet.
All four ladies talked and laughed the whole time, and not quietly. Really wasn’t relaxing at all.
All up costed $75 EACH.
Which is cheap for Australia- but pretty costly for Bali spa prices and it totally wasn’t worth that.
Such a shame.
We shouldn’t have got so excited as it was quite a let down.
A big part of having a good massage is the vibe and ambience of the massage place.
The First Lady that booked us in wasn’t friendly at all and barely smiled. Telling us to choose oil but not explaining what’s in them or benefits etc.
Mum and I both had, 1 hour massage, mani, pedi, and reflexology.
The full body massage was alright, not the best I’ve had not the worst. But they put mum and I in the same room which I normally don’t mind but they just kept whispering and talking to each other and even laughing. Both masseuses kept coughing sniffing hiccuping and even burping!!!
Then we headed downstairs for the rest of our treatment.
Someone did our hands while someone did our feet.
All four ladies talked and laughed the whole time, and not quietly. Really wasn’t relaxing at all.
All up costed $75 EACH.
Which is cheap for Australia- but pretty costly for Bali spa prices and it totally wasn’t worth that.
Such a shame.
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs TessMadds
Thank you for your feedback, we are really sorry to hear that from you. We have talked and warned our therapist who involved on your treatments. Are you still in Bali, would you and your mum happy to come back to our spa for free pampering treatment. Don't be hesitate to contact us by message please, we will be happy to welcome you again in our Spa.
Warm regards
Koa team
Suci
Written 6 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yazzmine Woodhouse
Tauranga, New Zealand9 contributions
Feb 2020 • Friends
Worst massage by far that I’ve had in Bali. Masseuse felt amateur and didn’t know what she was doing. The massage was lop sided, gave more attention to one side than the other. She genuinely made me feel that she hadn’t been to massage school as she would randomly press very hard on pressure points on only one side of my body, causing me to flinch. I asked for a strong massage, I don’t think she could adapt as the pressure was all over the place. Unbearably hard in places that should have remained softer such as the neck. She also didn’t sufficiently warm up my muscles, specifically my calves before she went deep. Causing unnecessary pain and discomfort. This is disappointing as my friend ordered the exact same massage and loved hers. I will not be returning.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs Yazzmondo
Thank you for your feedback, we are sorry to hear that from you. We have talked and warned our therapist who did your massage, she is our new therapist we will do more training for our therapist. Do you still in Bali? Do you mind to comeback to our spa for another free massage. We will be happy to welcome you again in our Spa.
Warm regards
Koa team
Suci
Written 6 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James K
London, UK118 contributions
Jan 2020 • Couples
Excellent spa on the Main Street - a bit more expensive but very clean and professional and the masseuses definitely know what they are doing.
Especially recommend the foot massage and reflexology which will leave your feet and shins in very good order especially if you’ve over done it.
Also the back and shoulder rub was great. Much better than average.
Especially recommend the foot massage and reflexology which will leave your feet and shins in very good order especially if you’ve over done it.
Also the back and shoulder rub was great. Much better than average.
Written 24 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dear Mr James
Thank you very much for your good review, your review means a lot to us. Please visit us again on your next holiday to Bali especially to our spa for another treatment, we will be so happy to welcome you again.
Warm regards
Koa team
Suci
Written 6 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smile123
Sanur, Indonesia2 contributions
Feb 2020 • Solo
I took 2.5 package for 390k. Staff was super friendly and attentive, always asking if everything is ok.for the price that we were paying we were not expecting such exceptional treatment. Service was AMAZING! Thank you for the best experience. Totally recommend!
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs Keepsmileme
Thank you very much for your good review, your review means a lot to us. Please visit us again on your next holiday to Bali especially to our spa for another treatment, we will be so happy to welcome you again.
Warm regards
Koa team
Suci
Written 6 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jazzy81
Brisbane, Australia579 contributions
June 2022 • Family
The little boutique store caught my eye with the beautiful home decor pieces and I ended up booking a body scrub and hot stone massage. It did not disappoint, very relaxing and just what I needed, after Bali dreaming for 3 years!! The therapist that massaged me, Dewi, was so professional and knew exactly what I needed. I will be back :)
Written 12 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle M
Brisbane, Australia39 contributions
Aug 2022 • Solo
I visited Koa multiple times during my visit, like I have done on my previous trips to Sanur. Before leaving Australia, I was able to easily book in some treatments ahead of time through Whatsapp. Interactions were promptly replied to and easy.
The spa reception could be busy at times but each visit, I was looked after quickly and given cold water while I waited. I enjoyed a facial and multiple reflexology sessions. All were professionally executed and I was consulted about the process or pressure of the massage. Everyone working in the spa were lovely and professional and great attention was put into the service they were performing.
The spa reception could be busy at times but each visit, I was looked after quickly and given cold water while I waited. I enjoyed a facial and multiple reflexology sessions. All were professionally executed and I was consulted about the process or pressure of the massage. Everyone working in the spa were lovely and professional and great attention was put into the service they were performing.
Written 8 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cheekyponies
Oahu, HI18 contributions
Feb 2020 • Friends
I have been visiting Koa Boutique spa in Sanur since April 2019. On all three of my visits to Sanur since then (total of 7 weeks) I have had daily massages, special massages (hot stone, hot poultice, shakra balance), reflexology and pamper packages with these lovely ladies. Yes, I'm working my way through their menu 😃
I've tried other spa establishments but Koa excels in every way. From the cleanliness of everything to the quiet and calming soft music. They really set the scene for absolute relaxation. The ambience is perfect.
The ladies who work here, from administration to services, all do an amazing job and make you feel very welcomed and they really care about their customers.
I go to this spa every day when I'm in Bali. I look forward to visiting Koa as soon as I've booked my trip & it has become a mandatory part of my holiday routine.
Recently, I met a lovely lady there who helped me immensely with my shoulder pain. Netri, she really did wonders for me & I was able to go home to Australia pain-free. Thank you Netri!! ❤
Other ladies who did a great job were Tini and Kadek. But everyone does a truly wonderful job at Koa!
Do yourself a favour and give them a go. I promise you won't be sorry!! 🥰
I've tried other spa establishments but Koa excels in every way. From the cleanliness of everything to the quiet and calming soft music. They really set the scene for absolute relaxation. The ambience is perfect.
The ladies who work here, from administration to services, all do an amazing job and make you feel very welcomed and they really care about their customers.
I go to this spa every day when I'm in Bali. I look forward to visiting Koa as soon as I've booked my trip & it has become a mandatory part of my holiday routine.
Recently, I met a lovely lady there who helped me immensely with my shoulder pain. Netri, she really did wonders for me & I was able to go home to Australia pain-free. Thank you Netri!! ❤
Other ladies who did a great job were Tini and Kadek. But everyone does a truly wonderful job at Koa!
Do yourself a favour and give them a go. I promise you won't be sorry!! 🥰
Written 20 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astrid B
1 contribution
Nov 2024 • Solo
I’ve been here twice now and both have been positive experiences. I had my nails done with Kadek and she was great and patient to make sure my fingers didn’t bleed which usually happens each time I go to get my nails done, as my skin is very sensitive and my cuticles are super thin and soft. I also had a chakra balancing massage which was relaxing, though I forgot the lady’s name - she was also good. Would recommend this place.
Written 7 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha
Sydney, Australia58 contributions
Mar 2023 • Solo
This was recommended on Bali Groupies and it sure didn’t disappoint. I had a 90min Balinese massage with special attention to my neck and back for 260,000 rupiah. The headache I have had for the last 4 days has now disappeared under Maria’s magic touch.
They offer a full range of spa services for a very reasonable price and the premises is very very clean and professional.
They offer a full range of spa services for a very reasonable price and the premises is very very clean and professional.
Written 14 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jodiead27
London, UK16 contributions
Feb 2020 • Friends
I’ve been coming to Koa for many years and it just gets better and better. My latest massage was upper body by the lovely Tini and it was to die for. I love Koa as it’s a good price, super clean, the staff are fantastic and go out of their way and every single treatment is phenomenal. Thanks again Koa (and Tini) for making my trip a lovely experience- I’ll be back tomorrow!
Written 28 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs Jodie D
Thank you so much for your amazing words, it was really a pleasure to have your visit in so many times. It so great to read these review, it's very motivating for our team to be better.
Our therapist are well trained for all of the treatments we offer.
We will look forward to welcome you again on your next visit.
Warm regards
Suci
Koa Boutique Spa team
Written 7 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A Tripadvisor member
Sanur, Indonesia
Dear Customer, VIP card used to get our 1 free massage treatment, when you have 10 times come for massage then you will get 1 free massage. You can share the card to your friends or family. and the card no time limit. Thank you
Written 19 August 2019
I'm not sure if they do waxing but I highly recommend their massages!
Written 18 February 2017
Coming in July and are looking for a spa that uses quality products for facials and massages
Written 17 February 2016
Hi there Janine,
You have come to the right place!!
Koa boutique spa uses Sukin Organics ( from Australia) for our facial treatments. These products are gentle & natural with no nasties.
Our body scrubs, body masks and massage oils are formulated by myself and made exclusively for us!
They are coconut oil based and use all natural ingredients. ( There is no cooking oil with frangapani essense in sight haha !!)
We have 3 choices of fragrance. Coconilla- Tangelime- Mandylang.
We look forward to seeing you at the spa in July.
You can like us on facebook and you will see the full spa menu there and all the necessary contact details so you can make bookings before you arrive ( July is high season)
Thanks Jacquie
Our products are also available in our boutique so you can take a slice of koa home!!
Written 17 February 2016
Hello, I am in Sanur at the moment and would like to know where on the Internet to find your services and prices. I will mostly book for a massage by the end of afternoon tomorrow. Tarimasaki, Ann
Written 11 November 2015
Hello You can find the menu in the photos on the trip advisor listing for our business or on our facebook page ( Koa boutique spa) there is also treatment menu on there.A balinese massage is Rp 95,000 for 1 hour and thee are numerous other treatments available at very reasonable prices. We are located on Jln Tamblingan right beside La Taverna hotel. Or you can ring the spa for an appointment 085103433385 Thanks for your enquiry.
Written 11 November 2015
Hi there! I went for a massage today and although massage was great it was so hot upstairs it was uncomfortable. We have booked again for tomorrow but may cancel. I read from your website that there is air conditioning? Regards adele
Written 15 October 2015
I'm sorry that you were uncomfortable today during your massage. The staff tell me the 4 air conditioners were all working but that today was a very hot day and maybe the door to the spa as left open by a customer. This makes it very difficult to control the temperature. I apologise for this. If you want to visit tomorrow I suggest you go earlier in the morning or later in the evening when it will be cooler.
I hope thats helpful
Regards
Jacquie
Written 15 October 2015
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