Surf Factory Outlet

Surf Factory Outlet, Kuta: Hours, Address, Surf Factory Outlet Reviews: 3.5/5

Surf Factory Outlet
3.5
Speciality & Gift Shops
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
9:00 AM - 11:00 PM

Top ways to experience similar attractions


3.5
111 reviews
Excellent
23
Very good
35
Average
29
Poor
17
Terrible
7

Дмитрий Ж
3 contributions
Worst customer service ever
Mar. 2020 • Couples
11.03.2020 12:59 bought rip curl t-shirt along with earrings. When came out from the shop suddenly realized it’s wrong one. Returned to the shop in 1 minute.

The personnel told me that i am not allowed to exchange it. I asked few times, described the situation, she didn’t listen.

Called to the customer service, they had long conversation. First personnel tried to do something hitting keyboard with her fingers, but then she called manager to tell me the same “we can’t do anything”.

They don’t say anything when you buy clothes, they print “NO REFUND” on the bill and then put it your face when something happens.

Left this t-shirt i didn’t need as a present to damn “helpfull” staff. Hope you will resell it.

Great customer service RIPCURL.
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

PrestonGuild
United Kingdom53,953 contributions
Surf Factory Outlet
Jul. 2019
It is called a factory outlet. I did not think much of the prices or the selection.

It is obviously aimed at tourists but worth a brief browse.
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Grégoire Jaques
Porto-Vecchio, France22 contributions
All Surfing brands available at incredible rates !
Aug. 2019
If you like surf wear, expect to be in there for a while ! ;-), All Surfing brands available at incredible rates !
Written 6 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Linda L
Singapore, Singapore102 contributions
Okay if you have time but not an absolute must do
Jan. 2020 • Family
Some of these outlet stores weren’t really outlets so selling prices were normal RRP. Only a few along this stretch is good but with limited sizes so might not be what you expect. There were 5 of us but only 2 bought some items ... the boys were expecting to buy surf shorts at cheap prices but left disappointed as Hurley Phantoms were around US$60 which isn’t quite a steal
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

UniTravels
5 contributions
Worst experience
Jan. 2020 • Couples
We spent an hour sifting through sizes and went to pay. The lady tried to tell us one shirt was priced wrong and wanted to charge more. The buy one get one free thongs didn’t exist, so we were told when we got to the counter. Then the girl ‘lost’ the kids rash shirt ticket, we waited 20 min for them to ‘find’ a price. The original tag was around $25-$30 AUD she tried to charge us $60AUD saying there was no special. I told her not to bother. If we hadn’t spent so much time selecting clothes for the family, I would’ve walked out and not bought anything.
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jungl3Boy
Sydney, Australia69 contributions
Not sure why all the negative reviews
Dec. 2019 • Family
Just outside Kuta are four or so outlet surf shops. All the major brands are here. I’m not sure why so many negative reviews for this strip. Agree the range isn’t stellar, and the prices are probably on par with outlet shopping at home (Australia), however to kill a couple of hours it’s not bad. You’re probably not going to come home with suitcases full of new clothing, however you’re unlikely to leave empty handed either.
Bali Galleria (fancy stuff) is also just across the road. We managed to run the gauntlet once in trying to cross the road, before getting a taxi to drive us round the block instead (couple of bucks and a lot less stress).
Written 5 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

briankayh
3 contributions
Small selection to choose from, not really bargains.
Oct. 2019
Place is easy to find, a few floors of surf gear, but the prices are similar to other places around Bali.
Written 18 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Strickes
Rotorua District, New Zealand1,587 contributions
Not as cheap any longer
Sep. 2019
We did a factory outlet shopping afternoon a couple of weeks ago. We always do this while in Bali, but this time we found very little at reasonable prices. Everything was quite expensive.

I wonder if others have found the same as many of the outlets were a lot quieter than in the past. Some prices were similar to NZ prices, in act we have found far better prices in the outlet shops in Australia.

Some places appeared to have dated stock and limited sizing. The World Brands outlet shop did have a really good range of shoes at reasonable prices tho. And as you went up a floor items seems to be cheaper on each floor. Reasonable range of womens, and mens clothes, but again some dated stock.

Not sure we would bother with doing it again.
Written 2 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Patty Pederson
Vung Tau, Vietnam32 contributions
Good prices
Sep. 2019 • Couples
Found a swimsuit on sale. Nice selection. Nice staff and clean store. Better than shopping Kuta Square.
Written 28 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Adnan-Almuslem
Al Hofuf, Saudi Arabia1,250 contributions
Outdated Stuff
Jun. 2019 • Family
Shop for sports and surfe goods, yet all stuff are very old and expensive and not worth the listed prices. You may find something good to buy if you are lucky with the size. Similar newer sports stuff can be found in different Bali's shopping malls and with comparable prices during discount periods.
Written 27 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Surf Factory Outlet

Surf Factory Outlet is open:
  • Sun - Sat 9:00 am - 11:00 pm