BlueWater Express
BlueWater Express
4
7:30 AM - 8:00 PM
Monday
7:30 AM - 8:00 PM
Tuesday
7:30 AM - 8:00 PM
Wednesday
7:30 AM - 8:00 PM
Thursday
7:30 AM - 8:00 PM
Friday
7:30 AM - 8:00 PM
Saturday
7:30 AM - 8:00 PM
Sunday
7:30 AM - 8:00 PM
About
Established in 2005, the British owned and operated BlueWater Express is a rapidly expanding company specializing in high speed boat transport and boat private charter. We pioneered the fast boat service from Bali to the Gili Islands in 2006, and are consequently the longest running operator in this field, with a 100% safety record. We put the emphasis on safety, professionalism and guest satisfaction in all our services. We currently have more than 80 staff based on Bali and the Gili Islands. All crew are fully licensed with requisite certificates of competence, and have many years experience in the waters around Bali and Lombok.
Duration: 2-3 hours
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  • Karen J
    Toronto, Canada59 contributions
    5.0 of 5 bubbles
    Great experince, on time, safe, organized
    Took this boat from Serangan (Bali) to Nusa Penida and had a really positive experience. There are so many boat options to choose from and some of the reviews are down right scary. This boat, no issues! We chose the pick up and drop off option they have and they were very prompt at pick up. The port at Serangan is quite nice, they have a little cafe for you to get some food and drinks, not a huge menu but enough options to have breakfast if you so choose (ommlette, bagel, croissant and sandwiches available.) And there is a bathroom here too. I got a whatsapp text one or two nights before pick up giving me a copy of my ticket and my driver information, we were picked up and taken to the port. When you arrive to check in they give you a tag to put on your luggage and then the staff there take your luggage and load it to the boat for you. When we got onto the boat we were given a bottle of water and a mentos mint. The boat was not crowded and the AC worked. Ride was smooth. When we got to Nusa Penida they had already taken our luggage off and confirmed with us that they had gotten all our luggage. When we left Nusa Penida we checked in at 330pm and the boat was supposed to leave at 515pm. It actually left at 430pm which was fine for us, but just letting you know that they do sometimes leave early, so DO NOT BE LATE and always get there early. The Nusa Penida port is not as nice as the Serangan one but still fine. When we arrived back at Serangan, just walk back to the port as they will handle the luggage. Since we chose Blue water express transport back to our hotel they make announcements with your name and hotel and when you hear it, they point you to your driver and they load your luggage and away you go to your hotel. I found the process very organized! There are lots of dogs at the port so if you are an animal lover like me who carries dog food around with you to feed the strays this is a good place to have some handy as there are so many dogs at the ports!
    Visited October 2023
    Travelled as a couple
    Written 31 October 2023
  • EGoulding
    Long Ashton, United Kingdom43 contributions
    5.0 of 5 bubbles
    Choose Blue Water!
    Despite having a return ticket with Semaya One, we couldn’t bring ourselves to repeat such an awful journey. Instead we bought another ticket with Blue Water Express. Best decision. This was a much better experience! Staff were friendly and helpful. Communication great with WhatsApp comms before travelling. Despite a bumpy passage over, the boat felt safe, left on time and arrived early. Would definitely recommend this company! A little more expensive than others but 100% worth it.
    Visited November 2023
    Travelled as a couple
    Written 6 December 2023
  • GlobeGirl4EVR
    Calgary, Canada350 contributions
    5.0 of 5 bubbles
    EXCEPTIOAL, safe and comfortable service
    Yoost (Sanur port) at the office was very helpful and professional. The boats are spotless, well organized and comfortable. We left completely safe with the boat and the crew onboard. Would highly recommend this service!
    Hi Globegirl4EVR, Thank you so much for the positive review. We loved having you and look forward to welcoming you back again next time you plan on returning to these beautiful islands.
    Written 26 May 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Travelled with friends
    Written 24 May 2024
  • spacyrach
    6 contributions
    5.0 of 5 bubbles
    Well organised
    Like many people on here I spent ages researching the best way to get to Lombok from Bali and settled on Bluewater based on reviews. Everything went smoothly. We booked pickups and dropoffs which were all on time and communicated the night before. The crossing is all well organised. Both our trips were full so don't expect to be able to sit together. Glad we chose Bluewater Express.
    Thank you for the kind words! We offer picks up as a service and do recommend guests use this service. This is a supportive service for our vessels, and we price it accordingly. A personal private car would cost 100s of dollars in most countries, with us it's 10s of dollars and we train local drivers in the process. This allows us to streamline communication and control the entire guest experience from start to end.
    Written 21 July 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Travelled as a couple
    Written 13 June 2024
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4.0
4.0 of 5 bubbles1,056 reviews
Excellent
610
Very good
222
Average
78
Poor
51
Terrible
95

Ross K
Queensland, Australia9 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
Excellent service. Helpful courteous staff at each stage of our journey. Seats comfortable and clean craft. Well organised and drop off to local hotel included in tariff. Overall you get what you pay for. Rather the fast boat as to the flight Bali to Lombok as we did both. Will use this service again on our next visit. If staying Lombok strongly suggest allow an extra day each side of your accommodation booking to allow for the boat timetable especially if flying in from overseas and have small money for harbour fee 10K IDR pp on hand for each trip. To the staff thank you for a job well done.
Written 11 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ross, Thanks for the positive remarks, and happy to hear the nice comments about our team for sure we will pass them on. Good point about having some small money on hand for harbour fees - these are relatively new.
Written 17 October 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

spacyrach
6 contributions
5.0 of 5 bubbles
June 2024 • Couples
Like many people on here I spent ages researching the best way to get to Lombok from Bali and settled on Bluewater based on reviews. Everything went smoothly. We booked pickups and dropoffs which were all on time and communicated the night before. The crossing is all well organised. Both our trips were full so don't expect to be able to sit together. Glad we chose Bluewater Express.
Written 13 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the kind words! We offer picks up as a service and do recommend guests use this service. This is a supportive service for our vessels, and we price it accordingly. A personal private car would cost 100s of dollars in most countries, with us it's 10s of dollars and we train local drivers in the process. This allows us to streamline communication and control the entire guest experience from start to end.
Written 21 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

EGoulding
Long Ashton, UK43 contributions
5.0 of 5 bubbles
Nov 2023 • Couples
Despite having a return ticket with Semaya One, we couldn’t bring ourselves to repeat such an awful journey. Instead we bought another ticket with Blue Water Express. Best decision. This was a much better experience! Staff were friendly and helpful. Communication great with WhatsApp comms before travelling. Despite a bumpy passage over, the boat felt safe, left on time and arrived early. Would definitely recommend this company! A little more expensive than others but 100% worth it.
Written 6 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colleen D
Mornington, Australia31 contributions
5.0 of 5 bubbles
Feb 2020
I was a bit worried after reading reviews from many of the boat companies going to the Gili islands from Bali. My anxiety levels were high. The reviews for Blue Water Express were the best and I have to say I was not disappointed. I booked and was picked up in Sanur & taken to the take off point. I was headed to Gili Air which is the last stop. Got to watch a movie on the way (subtitles but that was fine) so I have now seen my first Fast & the Furious movie-go figure. It was a great trip and all of the many staff were lovely. I never felt unsafe at any point.
Written 4 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank very much for your review. Great to hear you had a lovely journey!
Written 5 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

N M
3 contributions
5.0 of 5 bubbles
Jan 2020 • Family
I took a random boat service 2 years ago to Gili Air and we still talk about how bad the experience was. Dirty, crowded, old and sorta unsafe. This year I planned ahead and booked online with BlueWater instead. Much, much better than most other boat services to the Gili’s
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

simary23
Perth, Australia67 contributions
5.0 of 5 bubbles
Mar 2020 • Couples
I booked tickets a few months ago to go to Gili Air. Unfortunately the Corona Virus and travel bans have put an end to our trip. I emailed and explained the situation. We were booked to go to China and fly from there to Bali. Less than 48 hours later I had the email to say the refund had been paid. You can't get better service than that.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jimguinn
Kamloops, Canada12 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
Best service ever. Messed up my booking and Online Mike help straighten it out right away! Thanks Mike!
I was very pleased to see how professional this service is The boat ride from Bali to Gili T was great. The guys take your luggage on and off the boat. Very professional!
Written 19 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your feedback, we really appreciate it
Written 25 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GlobeGirl4EVR
Calgary, Canada350 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
Yoost (Sanur port) at the office was very helpful and professional. The boats are spotless, well organized and comfortable. We left completely safe with the boat and the crew onboard. Would highly recommend this service!
Written 24 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Globegirl4EVR, Thank you so much for the positive review. We loved having you and look forward to welcoming you back again next time you plan on returning to these beautiful islands.
Written 26 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Salt in our Hair
World373 contributions
5.0 of 5 bubbles
Nov 2018 • Friends
By far the best return trip from Gili to Bali we’ve ever had! Great service, loved the free water and the top deck 🙏
Written 24 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark C
Melbourne, Australia44 contributions
5.0 of 5 bubbles
Jan 2012
I have worked in the hospitality industry for 25 years and have travelled extensively in that time - I experienced the best customer service ever at blue Water express!
Our experience travelling by fast boat to the Gili islands from Bali was great we sat outside and saw a different view of Bali and lombok - but the real service started 3 days later when we were contacted at our resort to say weather had stopped all boats for at least 2 days! we were booked to fly out that night - what happened next is truly amazing - they offers to arrange transfers to the nearby harbour - car transfers to Lombok airport - domestic flight to Bali and transfers to our hotel/location of choice! we were in a group of 8 people and they escorted all the way to the airport! All booked - arranged and paid for by Blue water - IN MY VIEW THE TRUE TEST OF SERVICE IS WHEN THINGS GO WRONG _ THEY WERE BRILLIANT - use them if you can!
Written 28 January 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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