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Windhorse Tour
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Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
About
You deserve the best and WindhorseTour is focused on providing it. For over 10 years we have helped travelers like you explore. From magical Tibet, to historical Xi'an, lush Sichuan and beyond. The goal is simple, provide expert advise so you can...more
Contact
Chengdu 610031, China
Website
+86 28 8559 3923
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Most Helpful Positive Review
Reviewed 22 January 2018

My group used Windhorse Tour in our trip to Tibet in 2016. We had such good service from Yuki that we used their service again for our Yunnan trip this year. Yuki is very professional, experience and flexible. Most of all, she is very honest,...More

7  Thank Looi2018
WindhorseTour-Team, General Manager at Windhorse Tour, responded to this reviewResponded 3 July 2018

Hello Looi2018, It's nice to know that you had chosen WindhorseTour again for your Yunnan trip after your Tibet trip in 2016, I very appreciate for your trust on Yuki and WindhorseTour. Lost passport during the overseas travel is by far one of the most...More

Most Helpful Critical Review
Reviewed 18 May 2016

Bad experience about the driver and program they provided. The driver is not friendly, not helpful and shouted to us many times. The driver has problem with communication, even basic body language. Sometimes we need to carry his luggage when check in at the hotel...More

3  Thank Go Orn O
Reviews (140)
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1 - 10 of 105 reviews
Reviewed 2 days ago

Great arrangement by Victoria, always appreciate her help and advise. Lovely guides 陈 and 小周 were good and attentive. Wuyi mountains is a scenic, quiet and relaxing place, suitable for those who are looking for some time in the nature and away from the hustle...More

Review collected in partnership with this attraction
Thank Samantha L
Reviewed 1 week ago

Both Victoria & Alice are just wonderful and VERY Responsible, I have no complains at all. I totally will use Windhorse Tour again next year.We used 4 drivers and all of them are VERY good, again no complains.More

Review collected in partnership with this attraction
Thank tsingwang2017
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 1 week ago

Hello Tsingwang2017, We would like to thank you for this amazing review. Glad to hear that you loved your past wonderful trip and Victoria & Alice & our 4 drivers' service met your needs, I trully believe they will be thrilled to hear your feedback!...More

Reviewed 2 weeks ago

This is my second trip with Windhorse. As expected the tour arrangements turned out well. The scenery in this area is spectacular. People are friendly. Accommodation especially the local guest Houses are great and recommended if one travels to these parts. The guide is very...More

Review collected in partnership with this attraction
Thank MWONG138
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 1 week ago

Hello MWONG138, Thank you for choosing us as your Western Sichuan tour operator again. Your such kind and valuable comments are more than appreciated. Your satisfaction with the whole trip, from accommodation and scenery to our guide & driver's service, is really a good news...More

Reviewed 2 weeks ago

I always do a ton of research before arranging my travel plans. I decided I wanted a china based agent to ensure real on the ground knowledge. After making a draft itinerary based on hours of reading on blogs, books, travel sites and TA I...More

Thank alisonrM2071TR
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 1 week ago

Hi Alison R, Thanks for such stirring words to Anita and Winnie, they are very happy to know that all the service were prefect and up to expectations. It's a great inspiration for us to keep providing the same service standard. Traveling in another country...More

Reviewed 4 weeks ago

A six week trip with 2 friends was organised for us through Victoria at Windhorse Tours from China. We listed our sites and timing and Victoria planned the details of accommodation, transport, site duration, guides and drivers. Where a very few of our preferred sites...More

Thank Bruce2709
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 3 weeks ago

Hello Bruce2709, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We're really happy to hear that you loved your past memorable silk road trip, and Victoria, guides and drivers' friendly &...More

Reviewed 14 October 2018

Well organised excellent service. Victoria was extremely helpful at all times. The local guides were very good.More

Review collected in partnership with this attraction
1  Thank JohnBJWilson
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 3 weeks ago

Hello JohnBJWilson, We can't thank you enough for your awesome review of our service! We work hard to meet expectations like yours and we are so happy to hear that our guide and Victoria's service hit the mark for you. We made sure that Victoria...More

Reviewed 12 October 2018

a big thank to Windhorse and in particular to Anita, who organized the tour to the Great Wall starting at the airport and arriving at the hotel. the organization was fantastic, also leaving us some free time to turn the attraction around freely. I highly...More

Review collected in partnership with this attraction
1  Thank Chicchi1234
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 4 weeks ago

Hi Chicchi1234, Thank you so much for your recommendation. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! It’s so nice to hear that Anita and our team helped to...More

Reviewed 12 October 2018

Windhorse tours provided exceptional and professional service from the time of our first contact and throughout the whole process - the complex planning over many months, financial arrangements, travel advice and during our trip. All the logistics worked perfectly, the guides and drivers were of...More

Review collected in partnership with this attraction
Thank Pathfinder720537
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 3 weeks ago

Hello Pathfinder720537, Thank you so much for this great 5-star review! We are happy your whole trip process from the trip-planning to the trip itself went so smoothly and perfectly with WindhorseTour's assistance which meets all your expectations. The team here at WindhorseTour is thrilled...More

Reviewed 10 October 2018

Overall we, a group of 5 ladies, are happy with the arrangements made by Windhorse. Yuki is always there to attend to our questions and try her best to accommodate our request and making sure that the trip is a memorable one. I would recommend...More

Review collected in partnership with this attraction
Thank Fearless621564
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 4 weeks ago

Hi Fearless621564, Thank you for posting this review here, which means a lot to Yuki and the rest of our team. The itinerary you took has included most of the best sites in Xinjiang, and we're so happy to see that your group had enjoyed...More

Reviewed 3 October 2018

Windhorse Tours - this company is great! We were very with our tour experience thanks to the expertise, competence, and efforts of Victoria, our Windhorse agent.   Victoria, with her very accomplished English skills and attention to detail, was absolutely wonderful to work with.  She answered and addressed...More

Review collected in partnership with this attraction
Thank PHP59
ClientR2, Guest Relations Manager at Windhorse Tour, responded to this reviewResponded 4 weeks ago

Hi PHP59, Thanks a lot for leaving us such kind words to Victoria, our guides, drivers and our agency. It is a great motivation for all of them to keep providing the best service to our future clients. We do really appreciate your sincere and...More

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