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BUS-SUR is a family owned business, founded by Sr. Aquilino Silva Obando (1932-2005), a man who came to Magallanes from Loncoche (IX Region of Chile) to finish his obligated military service. Enchanted by these lands, their people and his friends...more
We booked bus tickets in advance online through the website. Printed our tickets and had no issues. We used this company for return journey Punta Arenas and Puerto Natales, and return journey across the border Puerto Natales and El Calafate. Both times buses left on...More
We booked transfer from puentas arenas airport to natales and natales to puenta arenas. After getting off the airport the bus shuttles stop is on the left of exit. Our bus is scheduled for 10AM but it didn't arrive until 10:20. All bus has a...More
After booking months in advanced, and without any warning, my Uruguayan travel companion was refused the reserved bus ride, with no refund.
Entering Argentina is possible using an Uruguayan ID card (no passport stamping).
But for crossing the boarder on this bus, a stamp...More
Date of experience: December 2018
1 Thank danielbK6422IA
bussurmagallanes, Director de Relaciones Públicas at Bus-Sur, responded to this reviewResponded 4 weeks ago
Dear, where do you travel? wich destination, because maybe you mistake the company names, we dont go to uruguay or north of argentina, we only go south in patagonia and we never had any problems with passengers in any border so Please let me know...More
Booked a bus from El Calafate to Puerto Natales months in advance. As we are boarding the bus, I am told I am unable to board as I do not have an Argentinian stamp in my passport because I came from Montevideo, Uruguay via boquebus...More
Comfortable bus, good driver a long all day ride to ushuaia Argentina. Actually showed a movie. Crossing the border was pretty painless. Be sure to bring your own food and beverage. The only real stop was waiting to cross the Strait of Magellan. Conductor spoke...More
I bought a ticket departing from Torrea del Paine and the bus didn't come for at least 1h30. We weren't given any notice about that and not replacement bus arrived. I paid for a bus from another company.
The employees at the ticket office were...More
Date of experience: November 2018
1 Thank Petr V
bussurmagallanes, Director de Relaciones con Clientes at Bus-Sur, responded to this reviewResponded 28 November 2018
Hoping you are well, we inform you that we have been receiving requests for money because of the failure of the bus. You just have to contact us through email, this is firstname.lastname@example.org
We will be attentive to your request.
Receive a warm greeting,...More
It was a struggle booking seats. Payment by card wasn't accepted and a paper ticket was compulsory. Neither of which is helpful in this digital age.
However, the cost of a three hour journey to Puerto Natales from Punta Arenas was an excellent 8,000 pesos...More
We took Bus Sur from El Calafate Argentina to Puerta Natales, and then from Puerta Natales to Punta Arenas. Compared to the competetive bus lines that I saw, Bus Sur had the best fleet, They were newer buses, and you can tell they maintained the...More
Date of experience: October 2018
Servicio Atenci... S, Director de Recepción at Bus-Sur, responded to this reviewResponded 8 November 2018
thanks a lot for the high standard review about our services and to put us the top calification,
we hope to travel with you again very soon. :D