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Bus-Sur

Open today: 6:30 am - 10:30 pm
Review Highlights
Pleasant, convenient

Very pleasant ride. On time. No problems with luggage. Multiple drop off points at airport and down... read more

Reviewed 1 week ago
Nicholas C
,
Brooklyn, New York
via mobile
Reliable and comfortable

We booked bus tickets in advance online through the website. Printed our tickets and had no issues... read more

Reviewed 1 week ago
AlexisGlenn
,
Sydney, Australia
via mobile
Read all 184 reviews
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Traveller Overview
  • Excellent36%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible9%
Travellers talk about
About
BUS-SUR is a family owned business, founded by Sr. Aquilino Silva Obando (1932-2005), a man who came to Magallanes from Loncoche (IX Region of Chile) to finish his obligated military service. Enchanted by these lands, their people and his friends...more
Open Now
Hours Today: 6:30 am - 10:30 pm
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Suggested duration: More than 3 hours
Contact
Avenida Colon 842, Punta Arenas 62000000, Chile
Website
+56 61 261 4224
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Reviews (184)
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All reviews bus company punta arenas airport torres del paine comfortable ride border crossing bus ride booking online chilli natales wifi puerto conductor driver journey office stops pesos
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1 - 10 of 57 reviews
Reviewed 1 week ago via mobile

Very pleasant ride. On time. No problems with luggage. Multiple drop off points at airport and down town. Would ride with Bus Sur again.

Date of experience: January 2019
Thank Nicholas C
Reviewed 1 week ago via mobile

We booked bus tickets in advance online through the website. Printed our tickets and had no issues. We used this company for return journey Punta Arenas and Puerto Natales, and return journey across the border Puerto Natales and El Calafate. Both times buses left on...More

Date of experience: December 2018
Thank AlexisGlenn
Reviewed 3 weeks ago via mobile

We booked transfer from puentas arenas airport to natales and natales to puenta arenas. After getting off the airport the bus shuttles stop is on the left of exit. Our bus is scheduled for 10AM but it didn't arrive until 10:20. All bus has a...More

Date of experience: December 2018
Thank Sara L
Reviewed 4 weeks ago via mobile

STRANDED! After booking months in advanced, and without any warning, my Uruguayan travel companion was refused the reserved bus ride, with no refund. Entering Argentina is possible using an Uruguayan ID card (no passport stamping). But for crossing the boarder on this bus, a stamp...More

Date of experience: December 2018
1  Thank danielbK6422IA
bussurmagallanes, Director de Relaciones Públicas at Bus-Sur, responded to this reviewResponded 4 weeks ago

Dear, where do you travel? wich destination, because maybe you mistake the company names, we dont go to uruguay or north of argentina, we only go south in patagonia and we never had any problems with passengers in any border so Please let me know...More

Reviewed 4 weeks ago via mobile

Booked a bus from El Calafate to Puerto Natales months in advance. As we are boarding the bus, I am told I am unable to board as I do not have an Argentinian stamp in my passport because I came from Montevideo, Uruguay via boquebus...More

Date of experience: December 2018
2  Thank 501aries
Reviewed 9 December 2018

Comfortable bus, good driver a long all day ride to ushuaia Argentina. Actually showed a movie. Crossing the border was pretty painless. Be sure to bring your own food and beverage. The only real stop was waiting to cross the Strait of Magellan. Conductor spoke...More

Date of experience: November 2018
Thank jurkevichn
Reviewed 28 November 2018 via mobile

I bought a ticket departing from Torrea del Paine and the bus didn't come for at least 1h30. We weren't given any notice about that and not replacement bus arrived. I paid for a bus from another company. The employees at the ticket office were...More

Date of experience: November 2018
1  Thank Petr V
bussurmagallanes, Director de Relaciones con Clientes at Bus-Sur, responded to this reviewResponded 28 November 2018

Dear, Hoping you are well, we inform you that we have been receiving requests for money because of the failure of the bus. You just have to contact us through email, this is sac@bussur.com We will be attentive to your request. Receive a warm greeting,...More

Reviewed 25 November 2018

It was a struggle booking seats. Payment by card wasn't accepted and a paper ticket was compulsory. Neither of which is helpful in this digital age. However, the cost of a three hour journey to Puerto Natales from Punta Arenas was an excellent 8,000 pesos...More

Date of experience: November 2018
Thank Keith L
Reviewed 8 November 2018

We took Bus Sur from El Calafate Argentina to Puerta Natales, and then from Puerta Natales to Punta Arenas. Compared to the competetive bus lines that I saw, Bus Sur had the best fleet, They were newer buses, and you can tell they maintained the...More

Date of experience: October 2018
Thank Steve_M_Burns
Servicio Atenci... S, Director de Recepción at Bus-Sur, responded to this reviewResponded 8 November 2018

Dear Steve, thanks a lot for the high standard review about our services and to put us the top calification, we hope to travel with you again very soon. :D Atte.- Nicolas L.

Reviewed 30 September 2018 via mobile

Currently sat on a 6 hour bus to Puerto Natales from El Calafate with the headrest half way up my back, Never again

Date of experience: September 2018
Thank Frank M
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Questions & Answers
Ask a question
courtneyi365
10 May 2018|
AnswerShow all 3 answers
Response from JamesKMTan | Reviewed this property |
The best way to solve this is to go to the bus station and buy the tickets directly.
1
Vote
Anu99Raj
27 August 2017|
Answer
Response from bussurmagallanes | Property representative |
I confirm that this is the address of the Punta Arenas branch.
1
Vote
Google Translation
Anu99Raj
27 August 2017|
Answer
Response from bussurmagallanes | Property representative |
Dear, PUQ is the code of the city of Punta Arenas. The bus should take it at Avenida Colón # 842, address of the agency of Punta Arenas.
0
Votes
Google Translation