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Review Highlights
Cancelled trip but superb service

Planned a kayak Adventure trip in Lake grey with big foot. Jonathan, the kayak expert met myself... read more

Reviewed 4 weeks ago
Jamie R
London, United Kingdom
via mobile
My best memory from W trek!

I was lucky that the weather allowed me to do the kayak tour and it turned out absolutely amazing... read more

Reviewed 18 April 2018
Taipei, Taiwan
via mobile
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Traveller Overview
  • Excellent88%
  • Very good4%
  • Average2%
  • Poor2%
  • Terrible4%
Travellers talk about
“ice hiking”(4 reviews)
“kayak tour”(4 reviews)
“big foot”(3 reviews)
Bigfoot offers safe Kayak and Ice Hike adventures on lake and glacier Grey in Torres del Paine national park. Both trips depart daily from our Bigfoot base camp. Our well trained and multilingual team will guide you through your unique adventure in...more
Bigfoot Adventure Patagonia Pedro Montt 161, Puerto Natales 5502751, Chile
+56 61 241 4611
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All reviewsice hikingkayak tourbig footgrey glacierw trekwarm clothinghighlight of our tripcramponseduardosafetypaddlingequipmentharnessaxeshikeicebergspatagonia
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1 - 10 of 47 reviews
Reviewed 4 weeks ago via mobile

Planned a kayak Adventure trip in Lake grey with big foot. Jonathan, the kayak expert met myself and my wife the evening before to discuss the route. On the day of the trip the pick up was prompt and safety instructions and briefing brilliant. The...More

1  Thank Jamie R
Reviewed 18 April 2018 via mobile

I was lucky that the weather allowed me to do the kayak tour and it turned out absolutely amazing! The staff (Rodrigo duo) did an amazing job providing information, made sure everyone had fun and good pictures. They were very professional and knowledgeable about glacier....More

Thank itraveler5566
Reviewed 22 March 2018

I had a great time on Bigfoot's Grey Lake kayak tour. It was all well organized, with knowledgeable and friendly guides. The tour lasted a couple of hours, and I really enjoyed being able to kayak with the icebergs. Thanks!

Thank Michael_M_72207
Reviewed 14 March 2018

Big Foot Patagonia Adventure was well organized and both activities were so much fun. It rained during the kayaking activity but we were well protected in the gear provided and stayed warm. Amazing to kayak next to massive icebergs and ice formations. The glacier hike...More

Thank smalldonna55
Reviewed 18 February 2018

My wife and I both thought Big Foot provided our two favorite activities while trekking the W. We did the kayaking the first day at the Grey Refugio. It was so cool to be out in the water with floating icebergs. We were worried this...More

Thank justareviewSoCal
Reviewed 12 February 2018 via mobile

We had major disappointment we had with Bigfoot Patagonia. On 14-Nov at 10:09 am we got a confirmation email for our kayak session on the same day (at 14:00), and they have notified the personnel on site. We were so excited that we dropped the...More

3  Thank Maharti T
Reviewed 23 January 2018

We were finishing the W trek and staying in Refugio Grey so we decided to spend an afternoon doing the ice hike and the next morning kayaking near the glacier. Both activities were excellent fun, very safe, informative and the guides were fantastic. All equipment...More

Thank NigelS1557
Reviewed 16 December 2017

I was a bit reluctant to do the kayaking in Grey Glacier because of the sticker shock - you need to get 2 one-way boat ride tickets from Hotel Lago Grey ($200ish USD per person) and then the half day kayaking session was about $100...More

Thank Janet L
Reviewed 11 December 2017

My husband and I had an amazing time hiking the Grey Glacier! Our guides were very accommodating and well trained. Safety and fun were their top priorities, and the experience was definitely a highlight of our trip. They provided us with snacks and tea, and...More

Thank ALen_1889
Reviewed 12 November 2017

We kayaked at the end of the W Track. It was one of the most special experiences of my life. I think I might have been a bit tired after 100km of hiking, but I honestly got teary going through the icebergs in the kayak....More

Thank Julia H
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Questions & Answers
Ask a question
Susan F
3 February 2017|
AnswerShow all 4 answers
Response from tsubakisanjyuro | Reviewed this property |
They responded to my e-mails. However, I ended up making all reservations via Patagonia Adventure (incl. one of the tours with bigfoot) since they've got the excellent customer service:)