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Alpha Tours

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Address: | 27th Floor, Burlington Tower, Business Bay, Dubai 25718, United Arab Emirates
Phone Number:
+971 4701 9111
Today
09:30 - 16:30
Closed now
See all hours
Hours:
Mon - Fri 09:30 - 16:30
Description:

Since starting operations in the Arabian Gulf more than two decades ago,...

Since starting operations in the Arabian Gulf more than two decades ago, Alpha Destination Management has grown into a choice that hundreds of clients have tried, tested and partnered with. From hotel bookings, ground handling services and excursions, to cruise management, air charters and VIP travel, Alpha Destination Management is the region’s market leader in terms of annual turnover, its wide network of partners and focus on excellent service.

The company serves traditional inbound markets, as well as being a trailblazer in emerging markets like Latin America and independent post-Soviet states. A pioneer in creating unique products, its helicopter tours from Atlantis The Palm and Port Rashid (servicing cruise passengers) are now considered a “must do” for UAE visitors.

With his partners, current CEO Ghassan Aridi started Alpha Destination Management in 1996 and built it into one of the industry’s most credible brand names, which today controls significant market share of the UAE’s tourism sector. The company is also backed by Mr. Jamal Al Hai, CEO at Dubai Airports.

Alpha Destination Management believes in partnerships and strategic alliances to facilitate commercial success and future growth.

Key Services

- Product development and client/supplier relationship management

- Cruise destination consultancy, handling and shore excursions

- Ground handling and air charters

- MICE itineraries

- Special interest travel i.e. sports, eco-tourism and medical tourism

- Leisure group programmes

- Tailor-made VIP and luxury travel services

- Hotel and accommodation services

- Tours and excursions

- Golf services

read more
Book In Advance
More Info
USD 38.10*
and up
Burj Khalifa 'At the Top' Entrance Ticket
More Info
USD 104.94*
and up
Burj Khalifa 'At the Top SKY' Entrance Ticket
More Info
USD 82.00*
and up
Arabian Desert Experience from Dubai

TripAdvisor Reviewer Highlights

Read all 241 reviews
Visitor rating
  • 82
    Excellent
  • 47
    Very good
  • 12
    Average
  • 15
    Poor
  • 31
    Terrible
Our means of transport

We used this company to transport us between hotels. They were always on time, there cars were very comfortable and the drivers courtious

4 of 5 bubblesReviewed 1 week ago
valerie p
,
Kintbury, United Kingdom
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241 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Worthing, United Kingdom
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

We booked a desert safari with Alpha tours and was not disappointed. It was worth every penny and was great fun. 30 minutes of driving over the sand dunes, stopping a couple of times and then ending up in a camp where you can ride the camels, sand surf, smoke shisha, have a tattoo, watch dancing and belly dancing and... More 

Helpful?
Thank wennick
London, United Kingdom
1 review
1 of 5 bubbles Reviewed 4 days ago NEW via mobile

I personally would not recommend the hotel shuttle round trip transfers that alpha tour offer. When I arrived from my long journey They were not there to pick us up. It was early hours in the morning we were knackered. We had to get a taxi we spoke to the 24hr line alpha tour team on the phone who apologised... More 

Helpful?
Thank ibrakirst
Kintbury, United Kingdom
Level Contributor
29 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We used this company to transport us between hotels. They were always on time, there cars were very comfortable and the drivers courtious

Helpful?
Thank valerie p
Level Contributor
15 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Alpha Tours were our trusted guides for our entire vacation. They have great staff, Hakim was one of them that provided our Abu Dabi tour he was very helpful and informative.

Helpful?
Thank OBRIAN F
Chiara B, social media at Alpha Tours, responded to this review

Dear Sir/Madam, Thank you for your review. Great to hear your overall experience in Abu Dhabi was good and that you enjoyed our service. Best regards More 

Haverhill, United Kingdom
Level Contributor
29 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

This was a very special evening and was most enjoyable. The coach picked us up at our hotel and transported us to the Ship docked in the Dubai Creek area. The boat was really well laid out, the dining area and the buffet area which would have been inside on the lower deck or above on the open top deck.... More 

Helpful?
Thank Jenifer R R
Chiara B, social media at Alpha Tours, responded to this review

Dear Mrs. Jenifer, Greetings from Alpha DMC and thank you on your encouraging and supportive review! It is great and heart-warming to read your beautiful experience with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words.... More 

Fremantle, Australia
Level Contributor
37 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Great afternoon/evening tour, dune bashing was fun, great sunset, tried sans boarding but there was nobody to help/show you what to do, camel ride was disappointing you went around in a 20m circle and then you get off, not really a camel ride and the kids were disappointed. Dinner and camp was good, had some henna tattoos and a smoke... More 

Helpful?
1 Thank gjtanner
Chiara B, social media at Alpha Tours, responded to this review

Dear Sir/Madam, Thank you for your review on Tripadvisor and great to hear your overall experience . We have noted your kind comment that we need to improve on which we can certainly do better. We have taken this up with respective departments and will closely monitor the situation. Best regards, More 

Liverpool, United Kingdom
Level Contributor
27 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We came to Dubai to celebrate our daughter's 21st birthday and knew the jeep safari was an absolute must, having done it 7 years ago as a couple. Our 3 girls (21, 22 & 25) absolutely loved it from start to finish, although I'm not sure they knew quite what to expect and the language was unprintable! Our driver, Riaz... More 

Helpful?
Thank BeaverFamily
Chiara B, social media specialist at Alpha Tours, responded to this review

Dear Sir/Madam, Greetings from Alpha DMC... Thank you on your encouraging and supportive review! It is great and heart-warming to read your experience with us that makes all our hard work and effort worthwhile. We hope we will have the pleasure of greeting you again soon. Best regards More 

Cork
Level Contributor
36 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 January 2017

What a thrilling ride, a must just to experience some state of the art driving. Great driving, great sunset, great food, great entertainment. This is a great way to finish the day, not to be missed but be prepared to be thrown around a bit in your jeep.

Helpful?
Thank Alison scott D
Chiara B, social media at Alpha Tours, responded to this review

Dear Mrs. Alison, Greetings from Alpha DMC and thank you on your encouraging and supportive review! It is great and heart-warming to read your experience during your stay with us . We hope we will have the pleasure of greeting you again soon. Best regards More 

England, United Kingdom
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 6 January 2017

We know it was going to be a long day but to start with the coach had other pick ups and by the time we got to our first stop we had been travelling for 3hrs without a comfort stop. ( Hotel is 90 minutes from city ) Not long enough at some of the tour stops. As for stopping... More 

Helpful?
Thank grahamsk1nner
Chiara B, social media at Alpha Tours, responded to this review

Dear Sir/Madam, Thank you for your review. We have taken this up with respective departments and will closely monitor the situation. Best regards More 

Province of San Jose, Costa Rica
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 January 2017 via mobile

I booked a transfer from my hotel to airport. Driver never came and they said he had an "accident". So suposedly i had to wait 25 more minutes for the other transfer to arrive. I decided to book an UBER, instead of this servece. Very bad custumer service. Beware of this tour agency.

Helpful?
Thank Juan Carlos O
Chiara B, social media at Alpha Tours, responded to this review

Dear Sir, We sincerely apologize for the inconvenience caused. We will surely investigate what happened and get back to you as soon as possible. kindly send us your email regarding what happened with you on: nassaby@alphatoursdubai.com Best regards More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Alpha Tours and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?