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very expensive and no value for money, just for kids it's a pleasure. Food is low quality and the overall experience is that we don't go there again
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Date of experience: February 2021
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Response from AtlantisAquaventure, Manager at Atlantis Aquaventure Waterpark
Responded yesterday
Dear Dondinges, Thank you for taking the time to share your thoughts with us on your recent experience at Atlantis Aquaventure. We’re sorry to hear that you found your experience not value for money. We do work hard to provide many value for money ways to visit Aquaventure including offering daily complimentary access to the waterpark with all room stays and special resident rates starting at just AED 149. In addition, if you buy your tickets in advance online, you can save over 40% on the door price. Do let us know if you plan to visit again soon at guestservices@atlantisdubai.com, so we can help you find the perfect offer for your next visit. We have noted your feedback about the food, please be assured that we have taken your feedback into high consideration, helping us push towards improvement and excellence in all areas. To ensure we can continually improve on the experience, we’d love to understand more about your valuable feedback. With this in mind, please feel free to share your concerns or contact details via guestservices@atlantisdubai.com and we will be in touch. Thank you once again for taking the time to share your thoughts with us. Best regards, Aquaventure Management Team
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Review of: Atlantis Aquaventure & Lost Chambers Ticket
Sooo overpriced... sorry i wasted one whole day of my holiday. Long queues, insufficient info on type of rides, you wait in line for 30min only to discover you’re not eligible. Very crowded, although it was a working day and there are signs they work at 50% capacity due to covid, I cant imagine how full capacity would look like.…
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Date of experience: February 2021
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I heard alot about to this waterpark untill visit it It's great and very big i think one of the biggest parks around world Staff is friendly. Food is not the best thing inside At all i had a mazing time with my family
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Date of experience: February 2021
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Response from AtlantisAquaventure, Manager at Atlantis Aquaventure Waterpark
Responded 3 days ago
Dear David, Thank you for taking the time to review your recent visit to Atlantis Aquaventure. We are thrilled to hear that you feel Atlantis Aquaventure is the best and biggest waterpark in the world. We are pleased to hear that you and your family had an amazing experience with us. As the region’s No. 1 waterpark as voted on TripAdvisor*, we are continuously striving for excellence, therefore it’s a pleasure to hear that we met the mark. Your feedback is much appreciated. We are extremely pleased to hear that you found the team friendly. We will be sure to pass the great feedback onto the team. We have noted your feedback about the food, please be assured that we have taken your feedback into high consideration, helping us push towards improvement and excellence in all areas. Best Regards, Aquaventure Management Team
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I've had the privilege of visiting the Atlantis waterpark a few times and it gets better everytime. I can recommend to visit the park in the winter and not on holidays as it can be crowded. Come early and book your tickets, lockers and food online as it is cheaper and quicker when you arrive. …
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Date of experience: December 2020
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Response from AtlantisAquaventure, Manager at Atlantis Aquaventure Waterpark
Responded 4 days ago
Dear Walid, Thank you very much for taking the time to share your experience on TripAdvisor. We are thrilled to hear you feel Atlantis Aquaventure is the best waterpark in the world. As the region’s No. 1 waterpark as voted on TripAdvisor*, we are continuously striving for excellence, therefore it’s a pleasure to hear that we met the mark. Your feedback is much appreciated. We are delighted that you chose to return to Atlantis Aquaventure and thank you for continuing to visit us. We are very pleased to hear that your experience this time round exceeded your expectations yet again. Best Regards, Aquaventure Management Team
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Great waterpark with excellent slides. There are attractions for all ages and some quiet places to rest. The sunbeds are cheap and the terraces more worthy of a camping, so stay active! Choice of food/restaurants is bad. Only fast food, except for one slightly better restaurant that is accessible from the park, but in fact belongs to the hotel.…
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Date of experience: February 2021
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Response from AtlantisAquaventure, Manager at Atlantis Aquaventure Waterpark
Responded 4 days ago
Dear Eric, Thank you for taking the time to review your recent visit to Atlantis Aquaventure. It’s wonderful to hear that you felt there was something for everyone at Aquaventure. With over 30 thrilling water attractions and slides as well as dedicated water playgrounds for children 1.2m and below, we do our best to ensure every guest, big and small, has an amazing day out. Thank you for taking the time to share your feedback. We continually monitor and review our food and beverage selection to ensure that we’re offering a vast variety of exceptional dining experiences to ensure that appetites are fed, and thirsts are quenched. Please be assured that we have taken your feedback into high consideration, helping us push towards improvement and excellence in all areas. Best Regards, Aquaventure Management Team
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