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Address: Administration Building, West Island, 6799
Phone Number:
+61 8 9162 6790
Website
Today
10:00 - 16:00
Closed now
See all hours
Hours:
Mon - Fri 08:00 - 15:00
Sat 10:00 - 16:00
Description:

The friendly staff at the Cocos Keeling Islands Visitor Centre are locals...

The friendly staff at the Cocos Keeling Islands Visitor Centre are locals and have the most up to date and comprehensive information about what to do on Cocos. We offer a FREE booking service in the Visitor Centre and online, 24 hours a day. Come in and check out our range of souvenirs, locally handcrafted items and specialty books.

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TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 16
    Excellent
  • 8
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Very Helpful and Customer Focussed

Stephanie and her staff were very accommodating and gave us excellent advice about the various attractions and facilities on Cocos Keeling. Nothing was too much trouble and my... read more

5 of 5 bubblesReviewed 2 weeks ago
Philiptubb
,
Melbourne, Australia
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27 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Melbourne, Australia
Level Contributor
23 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Stephanie and her staff were very accommodating and gave us excellent advice about the various attractions and facilities on Cocos Keeling. Nothing was too much trouble and my impression is that there is great communication and coordination between the Visitor Centre and the various operators.

Helpful?
Thank Philiptubb
Cocos (Keeling) Islands
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 December 2016

Cocos Visitors' Centre is the first stop for visitors coming to stay on Cocos Island. At the Centre you can find out; What is on, Where you can go, book a tour or a car and buy souveniers to take home with you as well as have a sit down and read through the collection of books and photographs about... More 

Helpful?
Thank avril213
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this review

Thank you so much for your lovely comment. Everything you need to know sums our centre and our staff up perfectly! Your one stop tourism centre! More 

Adelaide, Australia
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 27 August 2016

lovely clean and inviting shop. very helpful staff who are great at steering you through the process of finding and booking the activities and hire vehicles. also a great source of information, gifts and communications gear..

Helpful?
Thank starburstmoonchild
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this review

Thank you for your lovely words! Our staff are passionate about assisting visitors to our lovely islands! We hope you thoroughly enjoyed your time with us and hope to see you again! More 

Perth, Australia
Level Contributor
100 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
3 of 5 bubbles Reviewed 24 August 2016

Words that do NOT describe this destination: "Lovingly restored", "neatly maintained", "catering to the tourists every need...." Rather it would be: "wild and remote"... "natural beauty"... "lets no make life too easy for our tourists" .... The Cocos Keeling group of islands are comprised of:- West Island, where most tourists land (airport) and use as a base, Home Island, where... More 

Helpful?
1 Thank travelhagPerth
Perth Hills, Australia
Level Contributor
29 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

located right in the centre of the town site, and open hours to suit visitors, provides local information, bookings for attractions & accommodation, and a well-stocked gift shop.

Helpful?
Thank Chris D
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this review

Thanks for your great review! We are passionate about our assistance to visitors and always have new and exciting stock arriving! More 

Adelaide, South Australia, Australia
Level Contributor
30 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 August 2016

Lots of souvenirs as one would expect, very friendly with internet cafe and other services like photo printing and tour booking. A little lacking in terms of visitor centre and tour operator co ordination, but expectable with island lifestyles

Helpful?
Thank Colin C
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this review

Thanks so much Colin! We are thrilled to receive your review and delighted that you found our Visitor's Centre helpful. We hope you enjoyed your time on Island and look forward to welcoming you back again soon. More 

Cocos (Keeling) Islands
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 June 2016

Whether you want to know where to catch the bus to the ferry, or what time the supermarket is open or to book a tour, the Cocos Visitor's Centre can help you out. You can also use a computer, buy souveniers or buy a book about the history of Cocos Island. Always make sure you look in for a visit... More 

Helpful?
Thank avril213
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this review

Thanks so much for your review, it certainly is all here! We delight ourselves on providing the best possible service for our visitors. Have a lovely day! More 

Canberra, Australia
Level Contributor
61 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 2 June 2016

Although the Cocos (Keeling) Islands are small the locals know there is a lot and they don't mind sharing that information with you. Pop ino the Information Centre for some friendly local advice, they wll help you with any booking you need too. Well worth a visit. Great Resource centre next door tha can help you with pinting your photos... More 

Helpful?
Thank Thorbourne62
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this review

Thanks so much for your review! We love sharing information about our islands and help keeping our travellers informed! We hope you enjoyed your time on Cocos and hope to see you back here again. Cheers! More 

Perth, Australia
Level Contributor
140 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 16 January 2016

Very friendly and helpful staff. We holidayed for 2 weeks over the xmas break, so trying to keep up with "what was open when" and ferry times was made a lot easier with advice from the staff. Make sure you spend a few hours browsing through the historical collection and books available (in a nice aircon setting or out of... More 

Helpful?
Thank Pomeroys
Level Contributor
62 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 12 January 2016 via mobile

A great little hub of information ... Anything you need to book is done from this one shop stop. A few souvenirs and trinkets with the internet station for credit and phones to hire as Aussie phones don't work on the island. Be mindful of this when heading over as you need to divert your unlocked phone to their number... More 

Helpful?
Thank Nibsie

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cocos Keeling Islands Visitor Centre and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?