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Cocos Keeling Islands Visitor Centre

Administration Building, West Island, 6799
+61 8 9162 6790
Website
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Review Highlights
Very helpful

The people who work here are very friendly and helpful. We even got lots of advice before we... read more

Reviewed 2 weeks ago
Wendy W
,
Balingup, Australia
via mobile
Everything you need to know and a little bit more

More than just a tourist information centre this also plays a community role with a small business... read more

Reviewed 24 June 2017
MFW53
,
Perth, Australia
via mobile
Read all 29 reviews
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The friendly staff at the Cocos Keeling Islands Visitor Centre are locals and have the most up to date and comprehensive information about what to do on Cocos. We offer a FREE booking service in the Visitor Centre and online, 24 hours a day. Come in and check out our range of souvenirs, locally handcrafted items and specialty books.
  • Excellent60%
  • Very good37%
  • Average3%
  • Poor0%
  • Terrible0%
Travellers talk about
Closed
All hours
Hours Today: Closed
LOCATION
Administration Building, West Island, 6799
CONTACT
Website
+61 8 9162 6790
Write a Review
Reviews (29)
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1 - 10 of 27 reviews

Reviewed 2 weeks ago via mobile

The people who work here are very friendly and helpful. We even got lots of advice before we arrived which really helped our stay. Thanks so much. Keep smiling.

Thank Wendy W
CocosKeelingIslands, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 1 week ago

Thanks for your lovely review! Our team are dedicated and passionate professionals who strive to ensure our islands visitors have the most amazing time that they can! We are so thrilled that you found our services beneficial.

Reviewed 24 June 2017 via mobile

More than just a tourist information centre this also plays a community role with a small business centre as well as the expected information and booking facilities. There is a monthly news letter that highlights special events in addition to the excellent national park leaflets...More

Thank MFW53
CocosKeelingIslands, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 1 week ago

Many thanks for your lovely review! We are currently looking at options to extend our opening hours to facilitate the plane arrivals and will hopefully make some positive changes in this area soon.

Reviewed 6 February 2017

Stephanie and her staff were very accommodating and gave us excellent advice about the various attractions and facilities on Cocos Keeling. Nothing was too much trouble and my impression is that there is great communication and coordination between the Visitor Centre and the various operators.

Thank Philiptubb
CocosKeelingIslands, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 1 week ago

Thanks for your lovely review. We strive to do our best and communication with our operators is integral to our success. We are thrilled you found our services excellent. Thank you!

Reviewed 20 December 2016

Cocos Visitors' Centre is the first stop for visitors coming to stay on Cocos Island. At the Centre you can find out; What is on, Where you can go, book a tour or a car and buy souveniers to take home with you as well...More

Thank avril213
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 22 December 2016

Thank you so much for your lovely comment. Everything you need to know sums our centre and our staff up perfectly! Your one stop tourism centre!

Reviewed 27 August 2016

lovely clean and inviting shop. very helpful staff who are great at steering you through the process of finding and booking the activities and hire vehicles. also a great source of information, gifts and communications gear..

Thank Adelaide K
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 29 August 2016

Thank you for your lovely words! Our staff are passionate about assisting visitors to our lovely islands! We hope you thoroughly enjoyed your time with us and hope to see you again!

Reviewed 24 August 2016

Words that do NOT describe this destination: "Lovingly restored", "neatly maintained", "catering to the tourists every need...." Rather it would be: "wild and remote"... "natural beauty"... "lets no make life too easy for our tourists" .... The Cocos Keeling group of islands are comprised of:-...More

1  Thank travelhagPerth
Reviewed 23 August 2016

located right in the centre of the town site, and open hours to suit visitors, provides local information, bookings for attractions & accommodation, and a well-stocked gift shop.

Thank Chris D
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 29 August 2016

Thanks for your great review! We are passionate about our assistance to visitors and always have new and exciting stock arriving!

Reviewed 14 August 2016

Lots of souvenirs as one would expect, very friendly with internet cafe and other services like photo printing and tour booking. A little lacking in terms of visitor centre and tour operator co ordination, but expectable with island lifestyles

Thank Colin C
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 16 August 2016

Thanks so much Colin! We are thrilled to receive your review and delighted that you found our Visitor's Centre helpful. We hope you enjoyed your time on Island and look forward to welcoming you back again soon.

Reviewed 28 June 2016

Whether you want to know where to catch the bus to the ferry, or what time the supermarket is open or to book a tour, the Cocos Visitor's Centre can help you out. You can also use a computer, buy souveniers or buy a book...More

Thank avril213
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 16 August 2016

Thanks so much for your review, it certainly is all here! We delight ourselves on providing the best possible service for our visitors. Have a lovely day!

Reviewed 2 June 2016

Although the Cocos (Keeling) Islands are small the locals know there is a lot and they don't mind sharing that information with you. Pop ino the Information Centre for some friendly local advice, they wll help you with any booking you need too. Well worth...More

Thank Thorbourne62
CKI_Visitor_Centre, Manager at Cocos Keeling Islands Visitor Centre, responded to this reviewResponded 3 June 2016

Thanks so much for your review! We love sharing information about our islands and help keeping our travellers informed! We hope you enjoyed your time on Cocos and hope to see you back here again. Cheers!

Ask a question
Questions & Answers
Simon M
24 July 2017|
Answer
Response from CKI_Visitor_Centre | Property representative |
Hi Simon, thanks for your question. We now have the National Broadband Network connected to our islands and as such have high speed internet available. Your standard mainland phone will not work on Cocos, however a local... More
0
Votes
needsun255344
17 February 2015|
AnswerShow all 2 answers
Response from CKI_Visitor_Centre | Property representative |
Hello. You are correct in your assumptions. Perth is currently the only airport that you can fly from to reach the Cocos Keeling Islands. Virgin Australia are now the flight provider. It is classed as an international... More
0
Votes
Monstita
29 January 2015|
AnswerShow all 3 answers
Response from CKI_Visitor_Centre | Property representative |
Hi Susana, apologies for the delay in responding. There are a number of options. Available to hire we have push bikes, scooters and cars. In August the trade winds will be blowing so a car or scooter will be your best bet... More
0
Votes