Peru Golden Treks & Expeditions

Peru Golden Treks & Expeditions

Peru Golden Treks & Expeditions
3.5
Historical & Heritage ToursHiking & Camping ToursHorseback Riding ToursArchaeology ToursDay Trips
About
We are a Peruvian tourist corporation. Our passion is to satisfy our clients in all our tours and excursions in Peru offering special packages, promotions and adventure tours.We are a different company dedicated to our mission, respectful of our values and proud of our country, Peru, for which we feel a true passion. We have an excellent staff of local and international associates and specialists.
Cusco, Peru
Meets animal welfare guidelines

Suggest edits to improve what we show.
Improve this listing
Travellers talk about
(2 reviews)
(3 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
3.5
71 reviews
Excellent
35
Very good
12
Average
0
Poor
4
Terrible
20

Navigator16030295492
1 contribution
Jan 2024 • Solo
Worst agency in cusco, Miluzka doesn’t know mich about current situations. She still wanted to sell trips even roads were flooded and it‘s impossible to go to Machu Picchu on that day.
Once you decided not to book she got unfriendly
Written 30 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

aalexa1986
Brisbane, Australia5 contributions
May 2023 • Couples
Worst tour agency in Cusco, every single tour we did with them they over promised and under delivered, also way overpriced for the service offered even if they did not under deliver, search for another agency with good reviews, definitely not recommend this one
Written 30 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Luciana
2 contributions
Dec 2022 • Couples
We booked a tour from 7-13 to ride squads, visit two lakes and the salar of maras. The tour included guide, equipment and 2 hours riding the squads. Nothing of this happened!
We were told we will join a group of 11 people and ride in a mini van, but they picked us up late at 7:30 in a small taxi instead of a mini van, we were 3 people in total, no guide. No complete equipment and dirty. We had to pay to practice with the squads (this was not part of the deal) a local man with 3 squads took us to 1 lake that again we had to paid to enter (again not part of the deal) and another lake that we saw just from far away, not at all what they described in the agency. The total time of ridding was not even 1h 30min. After that we took the little taxi again to the salar of maras, with the same local guy that took us around with the squads, nobody explain us where we were or what was the place about, very disappointing tour. Wasn't over at 13:00 we were back around 12:00 and the little taxi didn't put us in the pick up point, but when it was more convenient for him.
The entire thing felt very informal and improvised even tho we paid the same price that is advertised in most agencies, we just chose the wrong one...
Be careful with this agency and read other reviews because I found out more people had similar negative experiences like mine!
Written 23 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Florian C
1 contribution
Oct 2022 • Friends
Don’t expect to have the mountain for you, you will have to queue to take a picture, this tour arrived like this other.
We was supposed to have a guide for visite the rainbow mountain. But he tell us to go ahead. In fact we have been all alone without explication of the site and without first aid kit in case of problème and not knowing the time we could spend on the mountain.

The agencie told us that we could have a guy who spoke English but he answered in Spanish.

Plus someone is grafted to the group without paying, result not enough place at the lunch table.

I don’t recommend this tour operator.
Written 31 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Liam S
East Rockaway, NY48 contributions
Apr 2022 • Family
This tour company is outstanding! Henry and Ruth went out of their way to make sure we had the tours. Because of the strikes, we ended up having 2 tours booked with other tour companies cancelled, but Henry met us at our hotel both days and personally took us to the new tours.

First, we signed up for the ATV Tour. Henry logistically arranged for us to get their via walking, ATVs, and motorcycles, since most roads were closed because of the strike. Once we arrived at the ATV base camp, the guide was amazing. He took us onto the training path, and once we were ready we went on the Forest path. We got to experience all kinds of terrain. He showed us an interesting cave. We had an amazing time!!

The second tour we did was the Skybike, which includes rock climbing, skybike, and then repelling. This beyond exceeded our expectations! The guides made sure we were comfortable and felt safe. It was incredible!

Again, I highly recommend you use Henry and Ruth and their company. They are so nice and went out of their way to make sure we had a great time!!!
Written 19 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

353cheryl
Australia3 contributions
Apr 2018 • Friends
We booked a trip with this company in April to visit the condors. We were told it was a full day trip but the evening before we were advised by telephone that rather than being picked up at 5.30 am we were going to be picked up at 11.30am. We asked if we could get a refund for the half day that we were going to miss. The owner started screaming down the phone so we told him that we wanted all our money back as we didn't want to go with his company. He refused. The next day because of the owner's anger we went with the Tourist Police to ask for a refund as it wasn't the tour we booked. After much argument (tourist police can't really do much!) he gave us half our money back - so he still made a profit - and we made the trip with another company. The owner is a rude, angry man and I suggest you avoid this company. BEWARE.
Written 27 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

marolach
Munich, Germany2 contributions
Jan 2018 • Solo
Rented a Honda Tornado 250cc from their office in address "Calle Plateros".

More or less the bike was in average condition. The engine was a bit weak and the chain needed a change (as long as i kept it oiled it was ok).
It wasn't in tip-top condition but i have had worse.
Price was decent.
The personnel is super-slow and they depend on their boss for all transactions that involve money.
So far I would give the business 3 stars.

However when I returned the bike, accident-free, after waiting for 3 hours for their boss to return because the personnel cant act on their own, their boss started claiming I damaged the bike.
First the engine was weak, as if it was my fault they cant maintain their bikes properly,
then I damaged the lock, which turned out to only have dust inside and a little water magically fixed it
then the handlebar was bent, like I can bend a handlebar with my bare hands
then the clutch had a scratch and they needed to replace it.

I cant honestly say if I managed to scratch the clutch handle, it is hard to say with all the scratches the bike already had, I can tell for a fact that everything else was a poor cheating attempt and that they will never ever replace the handle.

I paid 50 soles in the end just to get my deposit back.
Be extremely careful when renting motorcycles, make pictures if necessary.

1 star thoroughly deserved.
Written 22 January 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam S
3 contributions
Oct 2017 • Friends
Did a 4 day Ausangate and Rainbow Mountain trek with this company in October 2017.

[ ] When booking the trek, we were told by Henrry in the Cusco office that because we were doing the Ausangate trek over 4D/3N rather than 5D/4N, we would have to pay extra for special transportation as we are doing a special route. This turned out to be the public bus at a standard one way cost of 10 soles per person.
[ ] Upon paying in full for the trek, 3 days before we were due to start, Henrry told us that we were to meet him in the Cusco office on the evening prior to the start of the trek (which happened to be a Sunday). He would then issue us with the agreed equipment. When we got to the office, it was closed. According to the neighbouring store, Peru Golden Treks does not even open on Sundays. After multiple communication attempts via phone, email, WhatsApp and Facebook, we finally received a response 5 hours later (which was at 12:35 am with planned picked up at 04:30 am) that the agreed gear would be provided in the morning. Not a single word of apology for the screw around was offered.
[ ] Promised spare emergency horse. Not provided and clearly a surprise to the guide. We ended up paying an extra 120 soles to get a spare horse at the start of the trek.
[ ] Promised wheat free food. Not provided. Guide was surprised that we'd requested this so clearly the message hadn't been passed on. He did try his best to accommodate this dietary requirement with the food he had brought.
[ ] Promised tent to fit us as we are both over 6 feet tall. Not provided. The one provided was dirty, leaky and mouldy. We ended up sleeping in the cooking tent together with our guide.
[ ] Promised 1 guide and at least 1 horseman. Only a single guide provided.
[ ] Guide was generally nice and tried to be friendly, but kept going ahead without us and didn't explain the path before disappearing. This would not have happened if a separate horseman was provided.
[ ] After requesting drinking water on the second morning of the trek, we were offered approximately 1 litre of boiled water for 2 people for an 8 hour day of hiking. The hot kettle was given to us but we declined as it would have melted our water bladders. Luckily, we had purification tablets to treat water ourselves from then on.
[ ] When booking and twice on the first morning, we were told that there were hot springs available at the first camp site. It wasn't until we got about 1km past the first camp site and finally caught up to the guide that upon enquiring about the hot springs, we were told that in fact they are not currently operational. Not anyone's fault, but disappointing nevertheless.
[ ] Did not pick us up from the bus station and take us back to our accommodation as promised.
Written 8 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Flora Ba
Norwich, UK3 contributions
Oct 2017
We booked two tours through this company, they didn't pick us up for the first, which was the Rainbow Mountains. We managed to get on another tour completely by luck and coincidence, and they assured us that the same thing would not happen on the next trip, which was to Puno from Cusco. We were waiting in our hotel reception and when the time passed to pick us up and they still hadn't arrived, we began to worry. To get on the tours to Puno you have to leave early in the morning and all the other tour companies were closed. We tried calling them (like we had for the rainbow mountains) and again no one answered! We tried numerous times. We ended up getting a taxi to the bus pick up point, despite being reassured they would collect us from the hotel (we even went back into their shop the night before to make sure they would be collecting us in the morning!). It turns out the man in charge had not paid the tour (they sub contract out to other people) and we got on the bus only thanks to a very helpful lady at the central station. DO NOT USE THESE GUYS!!!!! They will take your money and then don't give you anything they promised!!
Written 4 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

levyy8
Norwich, UK4 contributions
Oct 2017
We booked two tours through this horrible company and on both occasions they didn’t pick us up. The numbers they give you either don’t work or they don’t answer them as they know it’s another un-happy customer. Avoid like the plague!!!
Written 4 October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 25

Peru Golden Treks & Expeditions: All You Need to Know BEFORE You Go (with Photos)