Museum of Memory and Human Rights

Museum of Memory and Human Rights

Museum of Memory and Human Rights
4.5
Speciality MuseumsHistory Museums
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
The Museum of Memory and Human Rights seeks to draw attention to human rights violations committed by the Chilean state between 1973 and 1990. Its mission is to allow dignity for victims and their families, stimulate reflection and debate and to promote respect and tolerance in order that these events never happen again. It is a Bicentennial project, inaugurated on January 2010, by then President Bachelet. Its purpose is to promote educational initiatives that enhance knowledge and consideration. Its location, on Matucana Street, is also part of an ongoing effort to promote the cultural circuit of Santiago's West Side. Through objects, documents and archives presented in different settings and formats, as well as a innovative sight and sound presentation, it is possible to learn part of this history: the military coup, the repression that took place in the following years, the resistance movement, exile, international solidarity, reparation policies.
Duration: 2-3 hours
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Address
How to get there
  • Quinta Normal • 2 min walk
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See what travellers are saying
  • Lesley W
    12 contributions
    4.0 of 5 bubbles
    Very moving museum exposing the human rights violations of the Pinochet years.
    Fascinating, moving and chilling museum explaining the military coup which deposed the Allende regime and the subsequent human rights violations and repression of the Pinochet regime from 1973 to 1990. Not an easy visit, but an important one to understand what happened during those dark times. The aim of the museum is to ensure that by making these events and violations known, they will never happen again. Nunca mas. Free entry, but donations encouraged. Most labelling in Spanish but English audio guide available, and English subtitles on some of the video footage. Layout is a little confusing.
    Visited October 2023
    Travelled as a couple
    Written 27 October 2023
  • Murfster1
    Gosford, Australia35 contributions
    5.0 of 5 bubbles
    A must visit museum
    This museum was a very humbling experience. The atrocities committed during the dictatorship were horrific and they are all on display in this museum. As an English speaker, there are English translations on more than half of the exhibits, but for the ones that aren’t, I had to skip over or just look at the photos etc. This museum is a must see of you visit Santiago. And it is 100% free. I certainly would have paid for it though, it was exceptional.
    Visited December 2023
    Travelled solo
    Written 1 December 2023
  • Kevin_from_Boston
    Boston, Massachusetts118 contributions
    5.0 of 5 bubbles
    Must-see museum, a key to understanding modern Chile
    Tells the story of the Military Junta led by Pinochet that ruled Chile with an iron fist from 1973-1990. Beautifully thoughtful throughout. Free audio guides in English. Every visitor to Chile should spend 2-3 hours here to understand some of the context of modern Chile. A national monument to memory and reparation, by and for the Chilean people.
    Visited December 2023
    Travelled solo
    Written 23 December 2023
  • Ali921
    Edinburgh, United Kingdom1,479 contributions
    4.0 of 5 bubbles
    Good presentation
    The nearest metro is Quinta Normal. Entry is free. It is well laid out. You just follow the arrows on the floor which take you through the exhibits. Lot of pictures and written material with some videos. How long you spend depends on how much information you want to absorb. Definitely a part of Chilean history which should not be forgotten or overlooked
    Visited January 2024
    Travelled as a couple
    Written 24 January 2024
  • JanetB20102013
    Livingston, New Jersey191 contributions
    4.0 of 5 bubbles
    Good overview of Pinochet era
    This is a good overview of the Pinochet period if you are not familiar with the history. The exhibits are almost all exclusively in Spanish. An English audio guide was a must, available for $5 US. Having read extensively about this history, we found the exhibit short on context, especially what was happening in Chile that led to the coup, and what has happened since.
    Visited February 2024
    Travelled with family
    Written 1 April 2024
  • MissDietCoke
    Greater London, United Kingdom61 contributions
    5.0 of 5 bubbles
    A MUST!
    This is a MUST if you visit Santiago. So much to know, so much to learn. I found the museum very informative and well organised. You’ll learn a lot about Chilean history and politics. I urge you to go!
    Visited April 2024
    Travelled solo
    Written 10 April 2024
  • Nathan F
    Lisburn, United Kingdom7 contributions
    4.0 of 5 bubbles
    Lacking information on the events leading up to Pinochet taking power
    I thought the layout of this museum was ok, and relatively easy to follow for the most part. Would recommend some reading up on Pinochet’s regime prior to coming as you can identify bits you would like to explore more. I felt it was very much lacking in the failures of policy prior to Pinochet taking power. Those who haven’t read up on topic could be given to the impression that everything was ok beforehand, which was not the case.
    Visited November 2023
    Travelled with friends
    Written 19 April 2024
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4.5
4.5 of 5 bubbles6,182 reviews
Excellent
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279
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Georgie_Fen
Hong Kong, China244 contributions
3.0 of 5 bubbles
Feb 2022 • Solo
It is important to say my review is 3 of 5 for the museum experience, not for the history. The wifi and self-guided your in English was very welcome, but I’m not sure it’s completely synchronised. I would also recommend that the museum outlines the very basics for visitors, so that you can get into the weeds gradually as you want. I felt completely lost towards the end, and had to Google stuff in the end.
Written 22 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Febe
Honolulu, HI92 contributions
5.0 of 5 bubbles
Jan 2020
This is an amazing museum, dealing with a horrific topic which is very well presented. A former journalist recommended it. I believe it gave us a better understanding of what the Chilean people went through, why they hold the opinions today that they do and their effort to reconcile with the past. It was very moving. I would highly recommend visiting, but be prepared, it is not uplifting.
Written 13 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Seat 13C
Paris, France1,904 contributions
5.0 of 5 bubbles
Jan 2020
This museum is worth a visit to gain a better understanding of Chile's recent history and the effects of the dictatorship. Most signs are in Spanish only but they offer audio guides in English for rent. Visit to the museum is free.
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Claudia5623733
Denver, CO18 contributions
5.0 of 5 bubbles
Feb 2023
Great museum. It's free. it depicts the story of the repression after Allende's downfall but also about human rights around the world. We asked for a guided tour and were so impressed by the knowledge and passion of Paula. Very much worth the visit. it is also just outside the Quinta Normal subway station
Written 14 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

brandasa
Centerville, OH1,342 contributions
5.0 of 5 bubbles
June 2023
We spend about 1.5 hours in the museum. There is some English - but to get the best out of it you should listen to the audioguide. You can download on your phone or borrow an audioguide machine for 2000 each. We choose the audioguide and it laid out the history very well. Do not count on them having change though - we just drop the money into the donation bin. The museum itself is free. Very easy to get to from the metro - in fact there is an entrance in the metro station.
Written 23 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lesley W
12 contributions
4.0 of 5 bubbles
Oct 2023 • Couples
Fascinating, moving and chilling museum explaining the military coup which deposed the Allende regime and the subsequent human rights violations and repression of the Pinochet regime from 1973 to 1990. Not an easy visit, but an important one to understand what happened during those dark times. The aim of the museum is to ensure that by making these events and violations known, they will never happen again. Nunca mas.

Free entry, but donations encouraged. Most labelling in Spanish but English audio guide available, and English subtitles on some of the video footage. Layout is a little confusing.
Written 27 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CFEIII
Center, TX5,731 contributions
5.0 of 5 bubbles
Sept 2022 • Solo
This museum is shocking, it is very good to better understand all the ‘disappearances’ and human rights violations that occurred under Pinochet’s rule. I wandered around this 3 story museum for the better part of 4 hours. Tons of information, heartbreaking photos and stories told. Lots of reading, but also many videos.
Written 14 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tom M
Kingston, RI248 contributions
5.0 of 5 bubbles
Oct 2022 • Couples
This museum is very well organized and thorough. We learned a lot about the human rights abuses of the Pinochet regime, despite being unable to understand Spanish. (The audio guide on the museum’s app is great.) We spent a couple of hours in the museum and easily could have stayed longer if we didn’t have to catch a flight home. And admission is free, though donations are appreciated. Well worth a visit.
Written 31 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

swimdancermom
Atlanta, GA151 contributions
5.0 of 5 bubbles
Apr 2023
If there is only one place to go in Santiago, this museum is it. it explores the period of the Chilean dictatorship between 1973 and 1990. The displays, films are amazing. There is no fee to enter but they do take donations if you like. The displays are mostly in Spanish but we loaded the app and there is a video/ audio recordings that walk you through the museum. I highly highly recommend visiting.
Written 17 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janine W
Chicago, IL301 contributions
3.0 of 5 bubbles
Jan 2023
This is a nicely laid-out museum, wi-fi is offered to assist with the audio explanations. Unfortunately, for such an education with such a powerful message, the audio numbers provided on the exhibits rarely aligned with the audio messages delivered (at least on the English version). This made the exhibit very difficult to follow; so we largely wandered about looking at the pictures and trying to piece together the resulting message.
Written 26 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Museum of Memory and Human Rights - All You MUST Know Before You Go (2024)

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