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Open today: 9:30 am - 9:00 pm
Review Highlights
Excellent guides and amazing excursion up the volcano but new equipment needed

Fantastic climb of Volcano Villarrica with excellent guides but the very old equipment let them down

Reviewed 25 January 2017
Bike hire

We hired two mountain bikes, both were quite new, but not until we got going did we realise that... read more

Reviewed 23 November 2015
Aimee S
Bourne, United Kingdom
via mobile
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Traveller Overview
  • Excellent48%
  • Very good9%
  • Average12%
  • Poor6%
  • Terrible25%
4 Mar 2018
“Money stolen - staff denied all. ”
20 Jan 2018
“Very good service”
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Hours Today: 9:30 am - 9:00 pm
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Suggested duration: < 1 hour
O'higgins 524, Pucon, Chile
+56 9 5733 5037
Reviews (32)
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1 - 10 of 12 reviews
Reviewed 5 March 2018 via mobile

I partook in Hydro-speeding with this agency which was thoroughly enjoyable and I have no complaints about. The 1 star review is due to having a 20000 pesos note stolen from my wallet whilst doing the activity. As I was silly enough to bring my...More

Thank Matthew H
Reviewed 20 January 2018 via mobile

We rentes bikes as well as a car at Sierra Nevada. Both very well serviced and by very friendly people. Everybody who has rented a car sometimes abroad knows the hassle. Not at Sierra Nevada, all went very easy, fast, for a good and honest...More

Thank Benjamin H
Reviewed 6 January 2018 via mobile

Great guides! The rafting gear was solid and though not it's first season, all appeared in perfect working order. As the water level was too high, we had to take out a bit early, but that didn't stop the guides from giving us as much...More

Thank Alana J
Reviewed 1 December 2017 via mobile

Having booked to visit the geometricas hot springs at 12.30 with this company, the minibus never turned up for us. Instead of arranging alternative transport for us (e.g. a taxi), the company only offered to refund us knowing full well that we were leaving Pucón...More

Thank Gwiz87
Reviewed 25 January 2017

Fantastic climb of Volcano Villarrica with excellent guides but the very old equipment let them down

Thank random123
Reviewed 26 June 2016

We spent two days in Pucon as we headed south through Chile, and luckily Sierra Nevada had two spots open on their Villarricca climb, and were able to get us on the hill the next day. This isn't a typical 'hike' as many travel books...More

Thank quepasa16
Reviewed 23 November 2015 via mobile

We hired two mountain bikes, both were quite new, but not until we got going did we realise that one had poorly functioning gears and sticking brakes, by which point too late to turn back

1  Thank Aimee S
Reviewed 14 November 2014

We have been with Sierra Nevada to the Vulcan Villarica, this was a great experience for all of us, they provided the necessary equipment, and their excellent tips and information made the tour much easier than initially expected. Next to the great view on top...More

1  Thank lenal690
Reviewed 28 June 2014

We rafted over the summer after a few days of rain - and had a lot of fun. Our guide was fantastic, a little bummed we had to hop out at some class 5+ stetches, but I understand - saftey first, still... a great trip....More

Thank curt1020
Reviewed 20 May 2014

Sierra Nevada - NEVER AGAIN! We went to one of those many Touragencys in Pucon to book the Hydrospeedtour. The agency we trusted, booked us on the SIERRA NEVADA tour. The busdriver assured us to take care of our stuff at any time before we...More

Thank John W
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