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Urban Spa

Open Now: 11:00 am - 12:00 am
Open today: 11:00 am - 12:00 am
Review Highlights
First time trying

Bought the voucher at Fave for 1 hour massage and I add additional 30 min on site. Their massage is... read more

Reviewed 4 November 2018
Annesmile
,
Singapore, Singapore
via mobile
Hospitality and very good service

The Spa's hospitality is something I've never experienced or seen before... Really amazed of how... read more

Reviewed 24 August 2018
AJG298
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Traveller Overview
  • Excellent82%
  • Very good15%
  • Average3%
  • Poor0%
  • Terrible0%
Travellers talk about
About
Urban Spa is a sanctuary right in the heart of town that focuses on what matters most to you. We understand that your time is precious, so we pride ourselves to give you the most relaxation out of the time you spend with us. At Urban Spa, every...more
Open Now
Hours Today: 11:00 am - 12:00 am
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Suggested duration: 2-3 hours
Contact
5 Coleman Street Peninsula.Excelsior Hotel | Peninsula Excelsior Hotel, Suite 03-09 Excelsior Tower Level 3, Singapore 179805, Singapore
Website
+65 6337 6377
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1 - 10 of 32 reviews
Reviewed 4 November 2018 via mobile

Bought the voucher at Fave for 1 hour massage and I add additional 30 min on site. Their massage is really very good and during massage my Therapist name Coco always check with me the pressure as well as whether do I fell cold anot....More

Date of experience: November 2018
Thank Annesmile
UrbanSpaE, Manager at Urban Spa, responded to this reviewResponded 5 November 2018

Thank you for taking your precious time to share your experience at Urban Spa. We are glad that you enjoy your treatment. We really appreciates your comment and we hope to see you again.

Reviewed 3 October 2018

Awesome hospitality at Urban Spa. Jenny was very polite and helpful over the phone when i tried to make a reservation for the redemption of a Fave voucher. They were also super prompt in replying my various questions via whatsapp. When we arrived, we were...More

Date of experience: September 2018
Thank paperragdoll
Jenny L, Manager at Urban Spa, responded to this reviewResponded 7 October 2018

Thank you for taking your precious time to share your experience at Urban Spa. Urban Spa team always try their best to provide the best treatment and services to all our customers who visit us. And we have been improving in our treatment and services....More

Reviewed 24 August 2018

The Spa's hospitality is something I've never experienced or seen before... Really amazed of how they take good care of you. A lot of credit to Jenny the owner of the spa, she makes sure you feel at home and she creates a relaxing and...More

Date of experience: August 2018
Thank AJG298
Urban Spa E, Owner at Urban Spa, responded to this reviewResponded 26 August 2018

First of all, Urban Spa Team and I would like to thank you for sharing your experience at Urban Spa. I will not be able to do it by myself without the effort of the entire team. Urban Spa Team is continuously improving their services...More

Reviewed 15 August 2018 via mobile

Salute to all the staffs of Urban Spa, the service is always excellent. Keep it up and more power....

Date of experience: August 2018
Thank Rj W
Urban Spa E, Manager at Urban Spa, responded to this reviewResponded 26 August 2018

Urban Spa Team feels so happy that you have enjoyed the treatment and services they rendered. Your review has boost their morale to work harder to serve all customers at Urban Spa. We appreciate your kind words and hope to see you soon!

Reviewed 15 July 2018 via mobile

Thank you to the fantastic team at Urban Spa for a great experience! We booked ahead the day before and were greeted by name and a ginseng tea. Lovely Jenny welcomed us in and talked us through the options for oils and mani/pedis. Coco the...More

Date of experience: July 2018
Thank Ang G
Urban Spa E, Manager at Urban Spa, responded to this reviewResponded 18 July 2018

Welcome to Singapore! Thank you very much for taking your precious time to share your experience at Urban Spa. Urban Spa Team enjoy every moment with both of you! Both of you are such a wonderful customers of Urban Spa. Your review is so important...More

Reviewed 11 June 2018

My partner and I went here this evening for foot reflexology after purchasing a Fave Voucher. Upon arrival we noticed how clean, open and friendly the ambience was...beyond this we were greeted by Jenny - the most loving, kind and compassionate lady and owner. We...More

Date of experience: June 2018
Thank Despi T
Urban Spa E, Owner at Urban Spa, responded to this reviewResponded 13 June 2018

Thank you very much for taking your precious time to share your experience at Urban Spa. We are very delighted that both of you enjoy the treatment provided by our therapists. We will keep improving our treatments and services to all our customers. Thanks again...More

Reviewed 2 April 2018 via mobile

The spa has a lovely ambience. All staff were so attentive and courteous. Massage treatment went well and my massage therapist Kim is awesome. Complimentary ginger tea and dessert was served after the treatment. Definitely will come back and try other services.

Date of experience: March 2018
Thank rochellcents
Urban Spa E, Manager at Urban Spa, responded to this reviewResponded 16 April 2018

Thank you for sharing your treatment experience at Urban Spa. We are pleased to know that you have enjoyed your treatment with Kim. All of us at Urban Spa would like to see you again soon.

Reviewed 28 March 2018

I found Urban Spa when looking for a spa with hot and cold pools, as I like to use sauna and pools before a massage. I telephoned and the friendly manager was able to fit me in within half an hour. When I arrived, I...More

Date of experience: February 2018
1  Thank Brendan F
Urban Spa E, Manager at Urban Spa, responded to this reviewResponded 16 April 2018

Thank you for your valuable feedback. Our pool are is very bright and all tiles are white for safety and hygiene purpose. Safety and hygiene is our main consideration. We hope to see you soon.

Reviewed 26 March 2018 via mobile

I visited Urban Spa in Singapore as a surprise activity for my best friends Bachelorette Party/ Weekend (group of 5). Jenny was fantastic from start to finish. She was completely professional and helpful in helping me select spa packages and general patience in answering/ adjusting...More

Date of experience: January 2018
Thank Melissa D
Urban Spa E, Manager at Urban Spa, responded to this reviewResponded 28 March 2018

First of all we would like to congratulate the bride " Wishing you a lifetime of love and happiness!" Thank you for visiting Singapore and Urban Spa. We really appreciate you taking your precious time out to share your experience at Urban Spa. We enjoy...More

Reviewed 10 March 2018

They have almost everything you need to pamper yourself! They also have the most amazing owner and staff, very helpful and friendly. Everything is very good! from the services to interior design. The place is clean and welcoming. They offer good Ginger tea before and...More

Date of experience: March 2018
Thank Iannie T
Urban Spa E, Manager at Urban Spa, responded to this reviewResponded 12 March 2018

Thank you so much for taking your precious time to share your experience at Urban Spa. Our team is glad that you enjoy the treatment services that we offered to you. We are looking forward to see you soon!

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Questions & Answers
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T2908OHelaines
21 December 2016|
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Response from Xyrich | Reviewed this property |
You can check with Vaniday for their packages.
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