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Willow Stream Spa

80 Bras Basah Road | Level 6, Fairmont Singapore, Singapore 189560, Singapore
+65 6431 5600
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Review Highlights
Update needed and it would be perfect!

I regularly visit Willow Stream to get a facial every time I return to Singapore. In my opinion... read more

Reviewed 3 days ago
Amy B
via mobile
Very disappointing service

Went on the 8th April for my 345pm appointment . To register , you got to stand at the counter... read more

Reviewed 8 April 2017
jingjingteo
,
singapore
via mobile
Read all 29 reviews
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Singapore, brimming with unbridled energy, embodies the finest of both East and West and is the perfect home for Willow Stream Spa. Located in the heart of Singapore, the spa and hotel are minutes away from world-class shopping, exciting nightlife, the business and cultural districts and many of the area's most beautiful sites and green spaces. Willow Stream Spa has created experiences that reflect the needs of Singapore visitors and locals alike with authentic and energizing spa treatments.
  • Excellent51%
  • Very good27%
  • Average10%
  • Poor6%
  • Terrible6%
3 days ago
“Update needed and it would be perfect! ”
28 Oct 2016
“Great massage but vibration noise in relaxation room”
Closed Now
All hours
Hours Today: 07:00 - 22:00
LOCATION
80 Bras Basah Road | Level 6, Fairmont Singapore, Singapore 189560, Singapore
CONTACT
Website
+65 6431 5600
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Reviews (29)
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1 - 10 of 27 reviews

Reviewed 3 days ago via mobile

I regularly visit Willow Stream to get a facial every time I return to Singapore. In my opinion they do the best deep cleansing facial with extractions in the world!! I just cannot find another spa that does such a great job. It is quite...More

Thank Amy B
Reviewed 8 April 2017 via mobile

Went on the 8th April for my 345pm appointment . To register , you got to stand at the counter, doesn't seem very spa like . After that they will bring you to a small area to fill up form . On the form ,...More

1  Thank jingjingteo
Reviewed 3 April 2017 via mobile

Best getaway within Singapore to pamper oneself. The spa and gym is well equipped and a girly day with massages makes this a great treat. It is 4.5 stars in my opinion. If the cold plunge pool was a bit colder.....

Thank JungleTraveller
Reviewed 10 March 2017 via mobile

I was given a spa package as a gift for a 3 hours massage service. First, it was extremely difficult to get a suitable appointment. Then, there were issues with arranging the therapy session I wanted. I finally managed to book one and was dismayed...More

3  Thank Jen K
Reviewed 29 October 2016 via mobile

Had the 60 minute deep tissue massage. Massage therapist was great, good pressure, thorough and relaxing. But unfortunately there was a vibration noise in the relaxation room which made it difficult to relax. All the staff were very good.More

Thank Jodie B
RC-Hotels-Pte-Ltd, Director of Willow Stream Spa at Willow Stream Spa, responded to this reviewResponded 7 November 2016

Dear Jodie B, Thank you for sharing your spa experience with us! We are delighted to hear that you enjoyed your deep tissue massage and have noted your feedback for follow-up. We appreciate your compliments on our service and hope to have the opportunity to...More

Reviewed 11 July 2016

Had a 90 minutes Deep Pressure Massage Treatment which I enjoyed much even to the extent that it's so relaxing and fell asleep at some point of time. The Spa has a comprehensive and good facilities be it gym, swimming pool, jacuzzi, steam room and...More

Thank brnrd_h
Reviewed 12 June 2016

First thing, treatments here are great - as is the gym. This review is specifically about the mens spa area which appears to be suffering a lack of attention from the management... - Insect infestation around the wooden pillars above mens spa pools (could be...More

9  Thank JUDITHbristol
Reviewed 23 January 2016

It was a great experience in Spa and additionally enjoyed a Yoga class very much. The yoga is very different what I learn in Tokyo. It's a genuine practice, challenges, can expand with your spirit. I really loved it. I would love to come back...More

1  Thank Manaty
Reviewed 12 January 2016 via mobile

I have been a long time customer of Willow Stream and wanted to sign up as a member. However, despite my numerous attempts in contacting the manager in charge and leaving dozen of messages, there were no returned calls. Disappointed. This was one spa which...More

4  Thank Travellercyh
Reviewed 25 November 2015 via mobile

This is one of the spas you can spend hours in. The gym equipment is very well maintained and very good. The Trainers are professional and really helpful. The poolside is nice but nothing spectacular. The spa facilities are fantasticMore

Thank rushitj
RC-Hotels-Pte-Ltd, Director of Spa at Willow Stream Spa, responded to this reviewResponded 27 December 2015

Dear rushitj, Thank you for the recommendation! We are happy to hear that you had an enjoyable time at our Fitness Centre and Spa. We will certainly convey your compliments to the trainers and the rest of the team as an encouragement for their service...More

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