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Bintan Resort Ferries

50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
+65 6542 4369
Review Highlights
First Time Experience

Took emerald class and it was actually worth the upgrade. Short queue times and away from the... read more

Reviewed 1 week ago
Absolutely Amazing

Really great service, smooth ride, friendly staff, fast and efficient - will use every time we need... read more

Reviewed 2 weeks ago
Las Vegas, Nevada
via mobile
Read all 132 reviews
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  • Excellent25%
  • Very good46%
  • Average21%
  • Poor4%
  • Terrible1%
Travellers talk about
“emerald class” (33 reviews)
“ferry ride” (6 reviews)
50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
+65 6542 4369

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Reviews (132)
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1 - 10 of 132 reviews

Reviewed 1 week ago

Took emerald class and it was actually worth the upgrade. Short queue times and away from the hustle and bustle of the crowd.

Thank raymondleekb
Reviewed 2 weeks ago via mobile

Really great service, smooth ride, friendly staff, fast and efficient - will use every time we need to get to Bintan. Very pleased.

Thank hiltoncharlie
Reviewed 3 weeks ago

We spent the weekend in Bintan and enjoyed the Ferry ride across. My daughter was excited and loved that they put on Tom and Jerry. Will do again.

Thank Evan L
Reviewed 3 weeks ago

easy to book, easy to access by UBER and once there clear instructions, but be prepared for lots of people and difficulty getting taxis back into singapore on return from Bintan ferries are clean and staff very keen to ensure passenger safety

Thank VGAqa12
Reviewed 18 April 2017 via mobile

This is the ferry destinations for Lagoi resorts and it is at least 1 hr away from Tanjung Pinang. Standard taxi is IDR 440k! But if you can pre book a driver direct, it can be as low as IDR 350k. Don't buy things esp...More

Thank JyChai
Reviewed 21 February 2017 via mobile

Very nice experience. We chose emerald class and it was very comfortable. Very happy with the service!

Thank RosieJP
Reviewed 31 January 2017

Have taken this ferry many times through the years. Didn't find anything special about them except that they are very expensive. This year, we travelled with our aged parent in a wheelchair. The staff helped to lift her up and down the stairs & ramps...More

Thank fantastic33
Reviewed 2 January 2017

Singapore to Bintan: We took the 2:00 PM departure. The ferry is fine. Equip with life jackets & life rafts. But the 45 minutes transport is boring. Nothing to inside. You can't even look outside as the windows are "tinted/printed". Passenger are not allowed to...More

Thank AGMB5
Reviewed 29 December 2016 via mobile

I visited Bintan a year ago, November 2015, and I forgot to review the service of Bintan Resort Ferries. So here it is: This had been my first time riding a ferry so I was a bit apprehensive and a bit anxious on being inside...More

2  Thank ChenzelMae
Reviewed 23 December 2016 via mobile

If you are travelling with young children and elderly, this is the one for you. I'm thankful for: * comfortable waiting area at Emerald Lounge * priority check-in including baggage check-in * assigned seats * priority boarding and disembarkation * fast immigration clearance at Bintan...More

Thank juleskarz
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.15 km away
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Questions & AnswersAsk a question
hi, is the lounge for emerald class open 24hours?
17 April 2017|
Response from BRF-SIN | Property representative |
Dear mackphilippines Our Emerald lounge is open as per our check-in operating hours: Monday to Friday: 7.00am -“ 8.00pm Saturday to Sunday: 6.30am -€“ 8.00pm For more info, you may check BRF website or contact our... More
Hi, wanted to know if the ferry ride is safe for pregnant ladies. Hope not a jerky ride?
16 April 2017|
Answer Show all 3 answers
Response from BRF-SIN | Property representative |
Dear Adititrip Kindly note as below: "Ladies who are 28 weeks pregnant or more from time of travel, a medical certification on fitness for travel must be presented during check-in. All pregnant passengers are required to... More
I have been trying to find out ferry times for travel in March but castes don't go up to that date only Dec can anyone tell me the timings in March please
12 November 2016|
Answer Show all 2 answers
Response from VinVin2014 | Reviewed this property |
I think you are searching too much in advance. Please note that early booking has an advantage of getting suitable timing n dates, not much difference in tariffs. I suggest that booking in a month advance should be good... More