We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bintan Resort Ferries

50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
Share
Save
Review Highlights
Very disappointed

Took the ferry to Bintan on a Friday afternoon. Arrived at the port in plenty of time, check in was... read more

Reviewed 1 week ago
Liana D
via mobile
Day trip ti Bintan

Spent a day in Bintan sigtseeing, excellent day had a great driver/guide superb seafood lunch on... read more

Reviewed 4 weeks ago
Glenn H
,
Mandurah, Australia
Read all 165 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Traveller Overview
  • Excellent27%
  • Very good46%
  • Average21%
  • Poor4%
  • Terrible2%
Travellers talk about
“emerald class”(45 reviews)
“economy class”(13 reviews)
“ferry ride”(7 reviews)
About
Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine...more
Contact
50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
Write a ReviewReviews (165)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"emerald class"
in 45 reviews
"economy class"
in 13 reviews
"ferry ride"
in 7 reviews
"ferry service"
in 5 reviews
"the upper deck"
in 5 reviews
"open deck"
in 5 reviews
"priority boarding"
in 5 reviews
"tanah merah ferry terminal"
in 4 reviews
"immigration clearance"
in 3 reviews
"priority queue"
in 2 reviews
"indonesian rupiah"
in 2 reviews
"indonesian immigration"
in 2 reviews
"emerald lounge"
in 2 reviews
"comfortable journey"
in 2 reviews
"baggage check"
in 2 reviews
"smooth ride"
in 3 reviews
"air conditioned"
in 4 reviews
Filter

1 - 10 of 108 reviews

Reviewed 1 week ago via mobile

Took the ferry to Bintan on a Friday afternoon. Arrived at the port in plenty of time, check in was chaos, no clear instructions due to the volume of people. Checked through immigration quickly and smoothly, only to find that the coffee shop in the...More

Thank Liana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Spent a day in Bintan sigtseeing, excellent day had a great driver/guide superb seafood lunch on the river,

Thank Glenn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

I cannot fault this ferry. I have travelled with them twice now and each time the staff have been courteous and helpful. One trip was with Emerald Class, and it was definitely a nicer experience--they will even check your bags etc for you in Bintan--but...More

Thank Nicola A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 25 March 2018 via mobile

It is cheaper to get a massage in Bintan than in Singapore. Included taxi, ferry, taxi, hotel, food etc.

Thank JohnnyTraveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2018

The ferry transfer from Singapore to Bintan was a huge disappointment to us. The terminal is old, ugly and very noisy and hence highly uncomfortable. The announcements cannot be understood over the creaky system. And why should the ferry rides have ten digits when international...More

2  Thank kuede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

After a 12 hour flight from London to Singapore one doesn’t relish the thought of further travel, however the 55 minute crossing from Singapore’s Tanah Merah Ferry Terminal aboard the Bintan Resort Ferries is - for those with a strong stomach - quite a performance,...More

1  Thank zeddy2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2018

My wife and I travelled on Bintan Resort Ferries recently. The booking process from Australia was easy but take note you have to create an account to do it. The webpage says you need to be at the terminal 2 hours before your ferry ride...More

1  Thank wilbur183058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2018 via mobile

Our favourite destination for weekend getaway - Bintan. Only a short ferry ride away( around 40 mins). We always use bintan Resort ferries for our trips, as I found them to be the best in price and customer service. You can book tickets online -...More

1  Thank Ana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

We took the ferry from Singapore to Bintan. The approx 90 min ride was the most rough ever possible. Few minutes into the ride, I saw members of the crew hand out plastic bags to some people. Similar bags were tucked into front pockets of...More

1  Thank DrRajeevAgarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

My husband and I bought Emerald Class tickets as we were on a business trip to Bintan. The lounge in Singapore was great - clean, had wifi, coffee, tea, biscuits and we felt that was worth it. However, the Bintan side was terrible. When we...More

1  Thank Liyana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 322 hotels in Singapore
National Service Resort & Country Club
18 reviews
1.67 km away
Laguna National Golf and Country Club
17 reviews
3.06 km away
Capri by Fraser Changi City
1,468 reviews
3.56 km away
Park Avenue Changi Hotel
518 reviews
3.72 km away
Nearby Restaurants
PX Hainanese Chicken Rice
36 reviews
2.69 km away
Song Fa Bak Kut Teh UE BizHub East
34 reviews
3.62 km away
Table Manners
124 reviews
3.59 km away
Ramen Champion
71 reviews
3.10 km away
Nearby Attractions
Ambassador Transit Lounge
235 reviews
4.43 km away
Enchanted Garden
58 reviews
4.56 km away
Sunflower Garden
77 reviews
4.41 km away
SilverKris Lounge
152 reviews
4.55 km away
Ask a question
Questions & Answers
Nwe N
21 April 2018|
AnswerShow all 3 answers
Response from Liane C | Reviewed this property |
My advice would be to book online prior but you can buy tickets at the wharf. It would just be about availability. But there are many ferries a day and if it’s not peak time it should be ok
0
Votes
kasihutama95
1 March 2018|
Answer
Response from BRF-SIN | Property representative |
Kindly email to our HR DEPT ... hr @ brf . com . sg
0
Votes
;