Well maintained, fast and efficient service, no queues for the afternoon ferry. Lots of seats, although the first one i sat on was a bit wobbly so I moved to the next one which was much more stable.
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Not that you have much of a choice if you want to catch a ferry, but the terminal is a comfortable place to sit and wait. Enough food options to get lunch and the money changer doesn't have a terrible exchange rate.
By the time I got around to booking, the standard class fares were around 2/3 of the emerald class fares, once extra charges were added - but, it was absolutely worth the extra. Big comfy seats, access to the rear deck and a free drink....More
Took the bintan ferry for the Easter Friday long weekend and it was my worst bintan trip ever! The overwhelming crowd comes from different passengers taking different ferries to bintan and Batam and different ferry timings! Everyone was queuing up to board although their boarding...More
We arrived early thinking we would grab a bit to eat in the terminal. However, other than a single coffee shop there were no dining outlets. And the one coffee shop had closed at 7pm. It was amazing to see the number of Travelers approaching...More
Been here a few times as its the only ferry to Bintan. Taxi's drop you off at the entrance but then its like 6 high steps to get to the door, how you are supposed to do that with heavy bags I'm not sure! Ferry...More
I had a great experience here. Very efficient staff and the transit through customs was really seamless. Also the service for checked in luggage was quick and precise. Ferries are good, modern and fast. Overall great to have such an efficient service!