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“Attention! Lilac Adentures is untrustworthy and unreliable!”
For more than 15 years of arranging Holidays in Kenya, Tanzania, Uganda, Rwanda, Botswana and Zanzibar (Lilac Adventures Limited - Owner Managed), we have made a firm commitment towards Eco-Tourism and deliberately created something different from...more
Be very mindful of this company who, after taking my money, did not fulfil their end of the deal. They changed the date of my trip, denied me equipment, changed my group, hired very unprofessional guides and did not sort things out when I complained.
For an amount of nearly 6.000 USD, payed in advance for a safari in
Uganda supposed to start in March 2016, Lilac Adventures did not provide ANY of the services promised. Due to negative reviews by former clients, we asked Lilac some time before the...More
We just had a fantastic 4 days safari to MASAI Mara though we had read about a review not to, we thought of giving it a shot. We were in a group of 4 safaris vehicles and safaris was well arranged to the satisfaction of...More
Two couples paid fully in advance for a 12-day safari to Kenya and Tanzania. Lilac Adventures accepted full payment, and did not pay for anything that was promised: guide fees, park entrance fees, hotel stays, transportation--nothing. Did not return any form of communication, essentially leaving...More
As this was my first safari, I wasn’t sure what to plan and Lilac Adventures was a big help. I worked with Daniel (over a hundred emails) for more than 3 months to work out details of our 10 nights in Botswana, Zimbabwe and South...More
We contracted them for a safari in Kenya and Tanzania in July 2014. In Tanzania our fundamental rights have been put at risk by being forced to drive in the dark, to remain without fuel in the savanna, very far from the lodge, just before...More
2 Thank Madlen S
hamercop, Owner at Lilac Adventures Limited, responded to this reviewResponded 17 November 2014
Thank you for your your post. I wish to clarify what happened and though i agree that there was delay in Tanzania, these are my comments:
- I have your email confirming that you had great safari with us on the Kenyan part. thank you...More
We travelled during February 2014 and were picked up from Kilimanjaro. Everything from this point onwards was pain and hassle free. Everything was taken care of allowing us to switch off and enjoy the excellent wildlife. I imagine we would have received similar quality of...More