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The place is easy to find, very accessible. COVID-19 precautions are in place although inside the mall some of the visitors take off their masks. Place was very clean. Eating area was large enough. All brands are there.
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Date of experience: November 2020
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Cairo festival city had some strange rules that make it very difficult to shop easily: 1. Today they didn't allow my uber captain to come through the mall car park to my location at one of the designated stops for uber. the uber captain called me and asked that I had to walk completely outside the car park. so I had to carry all my shopping (was large number of heavy bags) as well as carrying my son and walk a very long distance until i reached all the way out of the huge car park. when I enquired at the security at the gate, they said it was the management instructions not to allow uber or careem inside the car park of the mall!! very weird to expect the client to carry all the shopping and walk such a long distance. 2. Once you do the shopping at Carrefour and have all your groceries in the trolley, you are not allowed to shop through the rest of the mall with the shopping trolley. you are expected to carry your shopping bags from Carrefour while shopping through the rest of the mall (eg clothes and getting meals). no trolleys allowed throughout the mall. again very weird logistics that would force you to leave the mall once you do your Carrefour shopping!!! never seen any of that in any other mall in Cairo or other overseas countries.…
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Date of experience: November 2020
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I love this place ... beautiful.. clean .. you can find everything you want there . Best shops. Best places to eat ... just perfect . I can't wait to go there again
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Date of experience: October 2020
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Clean wonderful place.. The food is delicious and yummy..The staff is active and friendly..We were lucky to have someone called Mostafa ,who was extremely active and very helpful in serving.. Sanitizers on the tables and all waiters with their masks on...The view is amazing and cheerful.. The menu is full of tasty kind of food with a big variety...…
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Date of experience: August 2020
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Very clean, corona precautions are in place, definitely safe place to go to for shopping. we were impressed, even food court is in order. dont hesitate, visit.
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Date of experience: July 2020
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