Cairo Festival City Mall
Cairo Festival City Mall
4.5
10:00 AM - 1:00 AM
Monday
10:00 AM - 12:00 AM
Tuesday
10:00 AM - 12:00 AM
Wednesday
10:00 AM - 12:00 AM
Thursday
10:00 AM - 1:00 AM
Friday
10:00 AM - 1:00 AM
Saturday
10:00 AM - 12:00 AM
Sunday
10:00 AM - 12:00 AM
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Revenue impacts the experiences featured on this page, learn more.
Top ways to experience Cairo Festival City Mall
The area
Address
Reach out directly
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
165 within 5 kms
Attractions
43 within 10 kms
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
Popular mentions
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
4.5
456 reviews
Excellent
267
Very good
140
Average
34
Poor
3
Terrible
12
These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.
Jake J
2 contributions
Nov 2020 • Family
Cairo festival city had some strange rules that make it very difficult to shop easily:
1. Today they didn't allow my uber captain to come through the mall car park to my location at one of the designated stops for uber. the uber captain called me and asked that I had to walk completely outside the car park. so I had to carry all my shopping (was large number of heavy bags) as well as carrying my son and walk a very long distance until i reached all the way out of the huge car park. when I enquired at the security at the gate, they said it was the management instructions not to allow uber or careem inside the car park of the mall!! very weird to expect the client to carry all the shopping and walk such a long distance.
2. Once you do the shopping at Carrefour and have all your groceries in the trolley, you are not allowed to shop through the rest of the mall with the shopping trolley. you are expected to carry your shopping bags from Carrefour while shopping through the rest of the mall (eg clothes and getting meals). no trolleys allowed throughout the mall. again very weird logistics that would force you to leave the mall once you do your Carrefour shopping!!!
never seen any of that in any other mall in Cairo or other overseas countries.
1. Today they didn't allow my uber captain to come through the mall car park to my location at one of the designated stops for uber. the uber captain called me and asked that I had to walk completely outside the car park. so I had to carry all my shopping (was large number of heavy bags) as well as carrying my son and walk a very long distance until i reached all the way out of the huge car park. when I enquired at the security at the gate, they said it was the management instructions not to allow uber or careem inside the car park of the mall!! very weird to expect the client to carry all the shopping and walk such a long distance.
2. Once you do the shopping at Carrefour and have all your groceries in the trolley, you are not allowed to shop through the rest of the mall with the shopping trolley. you are expected to carry your shopping bags from Carrefour while shopping through the rest of the mall (eg clothes and getting meals). no trolleys allowed throughout the mall. again very weird logistics that would force you to leave the mall once you do your Carrefour shopping!!!
never seen any of that in any other mall in Cairo or other overseas countries.
Written 11 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Omar
Riyadh, Saudi Arabia681 contributions
Feb 2023 • Family
Cairo Festival City Mall is a shopper's paradise, with numerous well-known international brands. Located in New Cairo, it offers everything needed for a day out or hangout. However, traffic management could be improved, and mall security staff could enhance their professionalism. Nonetheless, it remains a popular destination for diverse retail experiences.
Written 29 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gayle J
10 contributions
July 2023 • Family
Myself and my family went to this mall as it was recommended. We where very disappointed there was some branded shops however we found it very expensive with not much choice. The food court was large with many different option's to eat however it was almost impossible trying to get a seat with people waiting constantly on other's finishing their meals to gain their table.
Written 29 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Naija Babe 2016
Nigeria9,880 contributions
July 2022 • Family
I love Festival City! It's very big and expansive. There are so many well known international brands and other nice local shops, stands, stalls and kiosks as well. There's also a big Carrefour, Cinema, Banks and numerous services. It's one of the 'newer' Malls in the New Cairo area. It's worth mentioning that designer brands and apparel are not available in Festival City Mall. Was pleased to see that the Mall connects to Ikea- (one of my favorite places to wonder in). The best thing about this Mall is the Food Court, which has tons of options. There are about 4 locations for Kids Entertainment, including Magic Planet, a bounce hall and obstacle course-like place. I adore 'The Village' area of the mall, which has lots of wonderful restaurants, (casual, as well as formal) and that beautiful fountain in the center. It has multiple floors and is quite well maintained, except for the toilets, which can be dirty even though they are being constantly cleaned. Everyone should endeavour to visit Festival City Mall. It's one of the best Shopping Malls in Cairo! 👏🏼👏🏼👏🏼
Written 12 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jida N
Houston, TX186 contributions
June 2022 • Solo
There were lots of people to the point the security roped off places to prevent people from sitting and hanging out. It was overwhelming the amount of people here. I live in the US so I didn’t go to shop but I am
On. A mission to buy scarves, and stuff I can’t find in the US. Tie shop was a store I wanted to visit but it was a 7 foot stand so I didn’t find what I needed.
I would go to eat but this isn’t an outing to enjoy you are fighting for a spot to stand and move around. I was with a friend and we couldn’t walk side by side.
On. A mission to buy scarves, and stuff I can’t find in the US. Tie shop was a store I wanted to visit but it was a 7 foot stand so I didn’t find what I needed.
I would go to eat but this isn’t an outing to enjoy you are fighting for a spot to stand and move around. I was with a friend and we couldn’t walk side by side.
Written 30 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Madame_Trey
Nairobi, Kenya532 contributions
Dec 2023 • Family
Despite the distance, my family has voted Festival City as thr best mall in Cairo. Huge, modern and sprawling, the mall has every store you can image. What sets it apart from other malls is the layout. The mall is set on 3 levels with wide corridors and high ceilings, giving a feel of spaciousness. It's also very easy to navigate.
A feature is the dancing fountains, surrounded by a variety of restaurants. Perfect in the evening.
My teens enjoyed the arcade, which was very appreciated given that most malls only focus on younger patrons.
Festival City also has an abundance of furniture stores, including the city's only IKEA (which I avoided lest I bought furniture, thinking I can ship back home!)
A feature is the dancing fountains, surrounded by a variety of restaurants. Perfect in the evening.
My teens enjoyed the arcade, which was very appreciated given that most malls only focus on younger patrons.
Festival City also has an abundance of furniture stores, including the city's only IKEA (which I avoided lest I bought furniture, thinking I can ship back home!)
Written 16 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amr Ayman
Madinaty, Egypt9 contributions
Jan 2023
The place is so good and it has everything that everyone need in their day or hangout. The Only Problem in this place in going there in weekends as always the security is rude and they may not let you enter the mall with no reason. The Mall is not good for many people as it has low capacity in comparison with other malls in Egypt (Also Made By Al Fatim)
Written 20 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmed AL-HABBAA
Qaha, Egypt609 contributions
Nov 2020 • Friends
The place is easy to find, very accessible. COVID-19 precautions are in place although inside the mall some of the visitors take off their masks. Place was very clean. Eating area was large enough. All brands are there.
Written 12 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dreamer51994664209
2 contributions
Nov 2023 • Couples
The mall is very nice, with many restaurants around a water fountain. Highly recommended to have lunch at one of these. Mall stores in general are very expensive. All foreign stores are generally more than twice as expensive as in other countries.
Written 14 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
loveeyes2019
Cairo, Egypt61 contributions
Jan 2020 • Family
Very big Mall with all the facilities. Excellent design, Excellent parking, excellent service, excellent respect. Many thanks to all team, many thanks to the management. I strongly recommend this Mall for everyone to visit and enjoy the facilities.
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I saw many people skating at open area without a problem.
Written 27 August 2023
Tameem Rawashdeh
Amman, Jordan
Do they have a place where i can store 2 carry ons, because after visiting the mall I’m heading to the airport directly, because my hotel is around 39 minutes away from the mall, so i figured it might be a hassle.
Written 3 December 2020
I guess all over the night. In Cairo, nothing closes :)
Written 19 June 2019
I will be in Cairo and need to refresh my clothing for warmer weather. Where should I shop to find western sizes ?
Written 13 January 2019
all international brands are there, zara, etc,better selection than many countries
Written 13 January 2019
Can i get in cairo festival with my car ?
i mean is it like citystars with only one parking area ? or there are more than one parking so i can go to the nearest parking to my location ?
Written 6 December 2018
There are in fact two parking floors each is divided into at least two areas for parking, so as a matter of fact there are plenty of room to park and each has access to an elevator so you can move easily through the mall
Written 6 December 2018
hello everyone,
i’m asking if there’s something like cars for old people to take them from parking area to shops area if they can’t walk long distance.. is that available ?
Written 29 November 2018
not that i know of, there could be golf cars but I haven't seen anything like that sorry
Written 30 November 2018
…
Showing results 1-10 of 35
Revenue impacts the experiences featured on this page, learn more.
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing