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Melanesian Tours
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108Reviews11Q&A
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Julia V wrote a review Mar 2020
Pukekohe, New Zealand27 contributions15 helpful votes
Tetaa picked us up from the airport to take us to our apartments. Tetaa was always on time when he took us on any tours. We went on a couple of tours and also had a day tour with him where he pointed out and stopped to look at various cultural things as well as taking us to neat places that we visited. Our departure time from the airport was 6.30am....!! but Tetaa was there for us at 4.20am. As an added note Tetaa's brother does fishing charters and my husband went out with him and had a great morning. By the time we left, Tetaa was a friend and a valued guide.
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Date of experience: March 2020
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Tanya M wrote a review Feb 2020
Adelaide, Australia9 contributions1 helpful vote
We had a nice time on this tour. They were there even though our ship arrived significantly later that intended and never suggested our trip would be cut short. Our driver was accommodating but lacked a little when touring to tell us about this lovely place. The drive was willing to change our plans on short notice (places to go to) although seemed a little put out when some of the group wanted to go back to other shop early. The returning people felt obligated to tip generously to ensure it didn't impact on the remainder of the group. We understand that the quality is different in this country. The limo was a little old and tired. It did smell fusty and could do with airing and an air freshener inside. We found correspondence slow with the company leading up to the event and it would have been good if they were at the ship to greet us or communicate where pick up would be as we had advised we had elderly people with our party. We were walking around asking for our tour for about 30 mins in the humid heat.
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Date of experience: February 2020
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Bucketlist67 wrote a review Nov 2019
3 contributions1 helpful vote
We booked a day trip around Efate. Tita the driver was fantastic and we enjoyed his company for the day. We also had hotel transfers included with our stay at Vanuatu Beachfront Apartments. Always arrived on time, did not feel rushed at all for our day trip and were encouraged to spend as much time as we wanted at each location.
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Date of experience: September 2019
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Response from Damien I, Owner at Melanesian Tours
Responded 12 Nov 2019
Thanks for taking the time to lave a review. We are glad you had a great day tour and got to see all the amazing sights of Efate. Drop us a line next time you find yourself in Vanuatu.
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sherylynnk wrote a review Aug 2019
Whanganui, New Zealand67 contributions3 helpful votes
+1
We got in contact with Damien and from the get go he was helpful and accommodating for our many requests. We booked the zipline tour through Damien for the Tuesday after which we were able to spend the afternoon relaxing at the Vanuatu Beachfront Apartments. Afterwards we walked over to the beach bar for pizzas for the kids. The day of my husband's birthday we had a full day private tour where Tita, our driver for the day took us to the chocolate factory, the blue lagoon, the turtle sanctuary and finally hideaway island. That evening we booked the limousine for collection at our resort and then we were delivered in style at the beachfront apartments for an incredible seafood platter and cake. This was served to us in a private and gorgeously decorated beach setting. The staff were incredible. The food was spectacular. Damien even accommodated our children's fussy tastes and let them eat off the normal menu as they don't eat seafood. At the end of the evening we were delivered back to our resort in the limousine. It was a perfect day. Cannot recommend Damien and his staff more highly.
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Date of experience: August 2019
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Response from Damien I, Owner at Melanesian Tours
Responded 31 Aug 2019
Thanks for the amazing review, we are so glad you enjoyed your stay in Vanuatu. I saw the photos of the birthday night and they looked like everyone was having an amazing time. I hope to see you back in Vanuatu sometime in the future. Talk soon.
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Becengo wrote a review June 2019
Sydney, Australia9 contributions1 helpful vote
We booked a private tour of Efate for the day prior to leaving Australia. Was able to make payment to an Aussie bank account (saving on Fx transaction fees). The night before our tour one of our party felt ill and we had to cancel our tour. It was rescheduled without question for a later date. Great service, friendly staff and very knowledgeable.
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Date of experience: June 2019
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Response from Damien I, Owner at Melanesian Tours
Responded 3 June 2019
Thanks for the excellent review. I am glad everything worked out well and they recovered quickly. It was great to hear that you had a terrific time on the tour. I hope the rest of your holiday was as enjoyable. We hope to see you back to our island paradise one day.
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