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Entani Company Ltd

Port Vila, Vanuatu
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About Entani Company Ltd
It is said that Mt Yasur volcano is best viewed after dark. The explosive magma displays are truly spectacular. This is nature at its most astonishing. You get few chances in life to witness such a natural phenomena, you simply cannot miss this opportunity!
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Entani Company Ltd
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Deborah G wrote a review Oct 2019
Mackay, Australia8 contributions
Entani helped us design a holiday on Tanna island highlighting the best attractions. They organised a private tour that fitted our schedule. They suggested attractions and experiences that we did not know about but ended up being the highlight that I will remember forever. I recommend Entani as the company you should use to help you have the best visit to Tanna Island. I will return and spend more time at this piece of paradise.
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Date of experience: September 2019
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Aurelie l wrote a review Jun 2019
2 contributions4 helpful votes
See thé lava in thé volcano was amazing ! But be careful with thé conpany, it is a tourist trap : - first time, you pay 9750vat - second time , you pay 6500vat - third time, it is free but you will never get this one if it is the morning because they will say : we don't have driver for this morning or if nobody pay you can't go. They lie to us, said it was not possible and we learned that some people go up thé volcano. ...... They love money and they took the entrance of thé volcano just for themselves and not for vanuatu people......
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Date of experience: June 2019
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Patrick C wrote a review Jan 2019
Sydney, Australia15 contributions9 helpful votes
Tanna volcano safari The greed of Tanna Volcano Safari tour Let’s start with the entrance fee 9750vt, this roughly translates to $120AU and for that you get to: 1. watch a local dance and a spectator is picked to give a stick of wood to the chief at 4:30pm to request “permission” to go see the volcano; 2. watch the volcano blow splatters or lava into the air from 5pm to 730pm as advertised. This excludes the driver costs from your bungalow/resort that when included pushes the cost to around $180. From our bungalow the departure time is 2:30pm with a 4wd pickup over some broken dirt roads which takes about an hour to get through. Our driver arrived at 3:15pm. We were rushed to the local dance without hardly the opportunity to take photos of the volcano base. Then taken to the crest of the volcano and forced to wait until the tour leader arrived in his own truck to advise us where the toilet is and to not lean on the handrails surrounding the lookup points near the volcano. We watched the explosions in awe but at 6:45pm we were told by their staff that we have to leave. I realised it was only 6:45pm and before the advertised 7:30pm end time and complained. The staff were extremely rude shouting “you must go now! If you want to stay longer you must pay extra!” I said no and the operator threatened to leave us on the mountain. Realise that the best time to view the volcano is in darkness, we were getting there but at 6:45pm it wasn’t quite dark enough. Reluctantly we departed with them but we had only paid the $120 for the entry and not the driver. At the volcano park entrance they provided a 1 by 1 metre tray of cookies and fruit for roughly 60 people who had come to see the volcano. Once we had arrived at our bungalow the resort manager asked that we pay the remaining $60 for the tour. We refused. Our driver had arrived late because he had forgotten to pick us up and we were kicked off the mountain with threats. Ours is not the only story of less than average quality of service. Our bungalow neighbour had arranged for a 2am pickup to see the volcano in the dark but his driver had only arrived at 4am. The resort manager also advised that in such an incident the tour operators would find you at the airport to threaten you to pay, and worse her own staff would be harassed in town because of guests not paying. To put into perspective the tour had increased the fare to visit the volcano by 500% in a year, from 2000vt to nearly 10000vt (excluding driver) and threaten the local resorts and their staff. The high price has also resulted in half of the resorts on the island to shut their doors as less tourists are flying to Tanna to see their only attraction. None of the funds garnered by the tour goes back into the local community (we were told) What’s more the tour operators mentioned that to fly your own drone over the volcano they will charge an additional 10,000vt (another $120AUD). Never mind the cost to get to the island in airfares to Port Villa and Tanna island and an overnight stay in one of the overpriced bungalows whereas in Hawaii the cost to see one of God’s wonders is free and you camp there too. If you were a local you would trek up the side of the mountain without paying the exorbitant entry fee and that to me (in my physical shape and preference for hiking) I would rather do. You might be curious as to why I put the word “permission” in quotes, it is a bit of a mockery that permission is needed after 60 people paid $120AUD each to be denied entry by a man wearing a tutu made of reeds (over $2 million AUD a year). See attached what some local resorts are charging
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Date of experience: January 2019
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Nicole R wrote a review Feb 2017
Queanbeyan, Australia160 contributions46 helpful votes
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If you want to climb Mount Yasur, it used to be that you turned up at the base of the volcano and hired a guide on the spot. These days, access to Yasur is via Entani, with trained guides, two kastom dance displays, and a ride in the back of a ute, almost to the top. We opted for the dusk climb. First, our group was welcomed by a local chief and dancers, who asked the volcano to keep us safe during our stay. Then we hopped onto the back of a ute be drove along the bumpy road towards the crater. We parked near the volcano post box and climbed the five minutes to the top. Yasur is spectacular and well worth the visit! It was amazing to watch the eruptions become visible in the fading light. Our guides circulated through the group, made sure we were all okay, chatted to us about Yasur and other volcanoes in Vanuatu, and were on hand to answer our questions. By the time we descended, it was well and truly dark, and the guides lent out torches to use (we'd brought our own). Back at the entrance, platters of local fruit were waiting for us - a lovely final touch to a once-in-a-lifetime experience.
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Date of experience: February 2017
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AusSwiss wrote a review Dec 2016
Chur, Switzerland31 contributions12 helpful votes
Being this close to an active volcano is a truly amazing experience that we had the privilege to experience thanks to the guides from Entani Co.. Our tour of Mt Yasur Volcano organised as a part of a package we had booked from Port Villa through another company. The guides were professional, friendly, and made sure we were safe while enjoying the spectacular view of the volcano in the afternoon and the evening. The ones we spoke to were all Tanna Island locals and able to answer our questions about the volcano and their own experiences living so close to an active volcano.
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Date of experience: August 2016
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Response from Nickissachar, Director of Sales at Entani Company Ltd
Responded 16 Feb 2017
Dear Phillipa, Thank you kindly for taking your time to share your experience as our first review! It makes us appreciate our staff even more when we know that our guests have been well looked. We hope you can visit us again and if you do please kindly let us know. Tropical warm regards, Tanna Volcano Safari Team
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