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  • Excellent69%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible3%
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“carp island”(8 reviews)
“impac tours”(18 reviews)
“milky way”(27 reviews)
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Koror, Koror Island 96940, Palau
+680 488 3779
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Reviews (120)
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All reviews carp island impac tours milky way southern rock remote island bbq lunch english speakers snorkel stop provided lunch chinese speaking guide fish long beach crystal clear water snorkeling spots an unforgettable experience a lot of fun take care
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1 - 10 of 79 reviews
Reviewed 26 October 2018 via mobile

I did 2 tours with IMPAC tours, mangrove kayaking tour and Peleliu island tour. Mangrove kayaking; Mangrove kayaking was a deception as we didn’t see any mangroves and the kayaking was only an hour. When I complained about this they looked for other tour operator...More

Date of experience: October 2018
Thank 308reinderb
Reviewed 22 July 2018 via mobile

I took a tour with these guys to Milky Way and the Rock Islands. Tour was well organized and despite the poring rain they still made a effort to show us a good time and find good hidden coves for us. They were very reasonable...More

Date of experience: July 2018
Thank 182abrahamm
Reviewed 8 April 2018

I took a tour with IMPAC, it was great. You can read about the tours from other reviews. What I want to talk about is WHY do they keep a poor monkey in a tiny cage outside their office? It's horrible. People come to Palau...More

Date of experience: November 2017
Thank Janimal06
Reviewed 11 March 2018 via mobile

The tour guide was a nice guy but had limited information and appeared only to recited what he had read on brochures. We were rushed out of the island as a couple had a flight to catch. Very frustrating, especially after watching YouTube videos and...More

Date of experience: March 2018
Thank Jetsetter1967
Reviewed 21 January 2018

A friend and I went on a snorkel tour at the end of Dec 2017. Things seemed relatively well organized and there wasn't a lot of wait time before the tour started so that was good. Our tour guide was a Palauan local. A friendly,...More

Date of experience: December 2017
2  Thank Natasha H
Reviewed 16 January 2018

Impac Imperial Palau Corporation (Impac Tours) provides the worst touristic service that I have ever seen in my life. They do not care at all about their customers, actually they don’t know what 'customer care' means and they are not professionals at all. Two days...More

Date of experience: January 2018
1  Thank SBiagini
Reviewed 3 January 2018 via mobile

The guides were wonderfully helpful. We were the only 2 English speakers on the tour (rest Japanese) but there was an English guide and everyone made sure we felt welcome and comfortable. The excursion was pretty amazing. We went to clam city, the big dropoff,...More

Date of experience: December 2017
Thank eclairebears
Reviewed 2 January 2018

We went on tours with a couple of different companies while in Palau, and IMPAC was by far the best one we experienced. They are a Japanese company, which means most of their guests come from Japan, and they are very polite and sweet people...More

Date of experience: December 2017
Thank ffrige
Reviewed 29 December 2017

I was in Palau for 3 days and spent 2 of them on boat trips with Impac Tours. This company was recommended by a friend who is a local. Both trips went from approximately 9am to 3pm. The adventures were each well worth the price,...More

Date of experience: December 2017
Thank Wyotraveller307
Reviewed 12 December 2017

We did two tours with IMPAC - Super Snorkeling Tour and Kayaking and Rock Island Tour. If you like snorkeling and would like to explore the beautiful ocean of Palau, Super Snorkeling is definitely a great choice! We went to four snorkeling spots which were...More

Date of experience: December 2017
Thank 3besnow
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Ming S
29 July 2016|
AnswerShow all 2 answers
Response from Laurie S | Reviewed this property |
We booked online, but there were people who registered right before the tour started.