Abraj Al-Bait Towers
Abraj Al-Bait Towers
4.5
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4.5
608 reviews
Excellent
342
Very good
179
Average
52
Poor
15
Terrible
20
Mohammed S
289 contributions
Oct 2022 • Family
Try using the toilets before prayer time on the food court floor and you will find Queues, bad smell, damp all over and dangerous slippery wet floors! Not a cleaner or worker in sight! Worst toilets - people in Ihram for umrah trying to use these toilets and washrooms but also stay clean. The management should be ashamed of the state of these toilets in supposedly 5 star complex. They don’t seem to care that it’s all falling into disrepair now. Food court is full of junk food outlets but the toilets on that floor are an absolute mess!! Outrageous that they don’t seem to care!
Written 17 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmed A
Muscat, Oman36 contributions
Mar 2022
been there last year and going again this Feb inshallah
one of the tallest building i had seen in a very holy place
seeing it from bottom you feel it touches the sky. the amazing thing about the top watch you can see it far far away which is an amazing structure helps while doing Haj.
good job Saudi's for such an amazing structure. despite some issues were raised before for such a huge structure in a holy place.
one of the tallest building i had seen in a very holy place
seeing it from bottom you feel it touches the sky. the amazing thing about the top watch you can see it far far away which is an amazing structure helps while doing Haj.
good job Saudi's for such an amazing structure. despite some issues were raised before for such a huge structure in a holy place.
Written 5 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hassandoc90
Aligarh, India157 contributions
Feb 2020 • Couples
It is enormous tower by the boundary of masjid al haram.
People have mixes feeling about it.
On one side, people say that it is landmark by the vicinity of masjid al haram, and it has premium hotels and residence, bringing revenue.
Others are of the opinion that, it was completely unnecessary to built such a grand tower by the masjid, which cover the boundary of haram and overshadows it.
People have mixes feeling about it.
On one side, people say that it is landmark by the vicinity of masjid al haram, and it has premium hotels and residence, bringing revenue.
Others are of the opinion that, it was completely unnecessary to built such a grand tower by the masjid, which cover the boundary of haram and overshadows it.
Written 12 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kizomama
Cotabato City, Philippines9,023 contributions
Dec 2022 • Couples
The building is an iconic building.
A good hotel for hajjis either performing umra or hajj.
You’ll enjoy the food courts on the third and fourth floors.
There are also good restaurants on the 11th floor.
The building has ample parking lots for their guests.
Good to shop inside the building with their department and other stores.
I enjoy staying on the food courts between Salah / prayers.
A good hotel for hajjis either performing umra or hajj.
You’ll enjoy the food courts on the third and fourth floors.
There are also good restaurants on the 11th floor.
The building has ample parking lots for their guests.
Good to shop inside the building with their department and other stores.
I enjoy staying on the food courts between Salah / prayers.
Written 8 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ale N
London, UK107 contributions
Feb 2014 • Couples
These towers are built on the ruins of centuries old historic landmarks and offer multi thousand dollar rooms to view Kaaba. The towers are poorly managed, are not clean, directions are not marked and you feel lost minutes into it.
Written 6 May 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sia1969
Tehran, Iran95 contributions
Feb 2015 • Family
I didn't like these towers because they were overshadowing the most sacred place which is KABA. When u are going around (almataf) the most beloved place in the world, they make u nervous and won't let u concentrate.
Written 3 March 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tawhid
United Kingdom58 contributions
Feb 2015 • Family
It's a shame, the glitz and glam of the mall almost takes out the purpose of visiting Makkah. It should be about reflection rather than shopping.
Written 27 February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdulmoez Tahmaz
Riyadh, Saudi Arabia2,334 contributions
This is really the best shopping mall near holy mosque in Makkah. In this mall you can find hundreds if stores and a lot of restaurants in a big food court
Written 4 November 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abdul
Cambridge, UK103 contributions
Nov 2018 • Couples
I am not really a fan of this huge complex of towers overshadowing the Haram/Ka'bah. I believe the main central tower is the third tallest building in the word currently. The design of the architecture also feels out of place to me, almost like something out of New York or London rather than a truly Islamic design.
Nevertheless it serves an important purpose hosting somthing like seven five star hotels and a huge five story shopping mall.
The best part of the shopping mall is the souk in the basement so make sure to do your shopping there rather than in the overpriced International boutiques elsewhere in the mall.
3rd and 4th food courts have everything you would want to eat, amazing choices, but all the restaurants are extremely busy so I actually preferred the Souk Al Khalil shopping mall food court in the Jabal Omar Hotel complex which is also very close to the Haram.
The lifts in Abraj Al-Bait can get very busy and many seem to be out of order so you have to wait quite a bit as there is not enough for busy periods.
A useful shop to note is the charity office called 'Hadiyah' if I remember correctly, which takes Sadaqah for Makkah and takes Fidyah payment etc. This is on the ground floor right at the far end, kind of opposite to the Fairmont Hotel entrance on that floor.
Nevertheless it serves an important purpose hosting somthing like seven five star hotels and a huge five story shopping mall.
The best part of the shopping mall is the souk in the basement so make sure to do your shopping there rather than in the overpriced International boutiques elsewhere in the mall.
3rd and 4th food courts have everything you would want to eat, amazing choices, but all the restaurants are extremely busy so I actually preferred the Souk Al Khalil shopping mall food court in the Jabal Omar Hotel complex which is also very close to the Haram.
The lifts in Abraj Al-Bait can get very busy and many seem to be out of order so you have to wait quite a bit as there is not enough for busy periods.
A useful shop to note is the charity office called 'Hadiyah' if I remember correctly, which takes Sadaqah for Makkah and takes Fidyah payment etc. This is on the ground floor right at the far end, kind of opposite to the Fairmont Hotel entrance on that floor.
Written 16 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShinobiNorthampton
Northampton16 contributions
Feb 2013 • Family
They obviously don't have a planning department in Makkah nor do the authorities have any genuine respect for the Holy Sanctuary. As ugly as they are disrespectful.
Written 12 March 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What is the name of the ladies hair salon in the clock tower and their hours
Written 8 August 2024
Hi, may i know where is the entrance from of pullman zamzam makkah hotel? We are coming for umrah next week, and we have reservation. But we don’t know exactly the entrance to this hotel. If anybody can help please. Thank you
Written 14 April 2023
There are 2 doors
It should be easy to enter !!
Written 14 October 2023
Talha t
Dhaka City, Bangladesh
We are visiting to makkah saudi arab soon
We are going to stay in the pullman zam zam hotel
My question is..is there any shops the abraj complex from where i can buy apple airpod original one if anybody knows that please help me
Written 11 February 2020
Asalaamu’Alaikum
Not in that particular Centre.
Easiest would be online or duty free airport
Written 13 February 2020
Hello, I would like to know if there is any internal access from Dar al Eiman Royal hotel, Safwa tower, to the Clock Tower shopping mall ? Or do i need to exit the Safwa tower go on the Ajyad street and walk to the main entrance of Clock tower to enter the Mall ? Thanking you in advance for your answer and help.
Written 10 September 2019
You need to exit Dar El Aiman and Safwa Tower and reenter the Mall, you can do that from the Haram side.
Written 13 September 2019
My friend was bought a solid parfume, it looks like clam, gold clam, and she forgot the store name, can anyone help?
Written 2 September 2019
very difficult to answer too many store
Written 3 September 2019
Hello, there is a bookstore that sell Islamic books in many languages. It is in the ground floor just I can't remember its name and I want to make sure, it has some Bukhor and perfumes store around it and its on the right side of the tower on the ground floor I hope that anyone there can take a picture of it because they have an online shop and I want to buy some books from it but I can not remember the name, thanks a lot on advance
Written 6 July 2018
Dawah Corner Bookstore. Look ut up, its on FB. And its located in Hilton Tower.
Written 8 July 2018
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