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Marco Polo Tours

Divanyolu caddesi No: 48 / C Sultanahmet | ISTANBUL, Istanbul 34400, Turkey
+90 212 519 33 06
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Unprofessional, inefficient, not recommended at all.

In order to ease ourselves from the hassle of planning and arranging for flights, hotel and day... read more

Reviewed 28 May 2018
husna2018
,
Islamabad, Pakistan
Worst experience with Marco Polo Tourism and Travel Agency - Two days tour to Cappadocia

Terrible experience. Waste of money, precious time, energy and lots of frustration. They don't know... read more

Reviewed 21 May 2018
Farah A
Read all 191 reviews
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Istanbul travel agency Tour operator Daily city tours Cappadocia Ephesus Pamukkale
  • Excellent91%
  • Very good3%
  • Average1%
  • Poor1%
  • Terrible4%
Travellers talk about
“turkey” (4 reviews)
“gokul” (7 reviews)
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Hours
Hours Today: 9:00 am - 2:00 am
LOCATION
Divanyolu caddesi No: 48 / C Sultanahmet | ISTANBUL, Istanbul 34400, Turkey
Sultanahmet
CONTACT
Website
+90 212 519 33 06
Write a ReviewReviews (191)
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"an amazing experience"
in 2 reviews
"turkey"
in 4 reviews
"gokul"
in 7 reviews
"cappadocia"
in 8 reviews
"itinerary"
in 2 reviews
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1 - 10 of 26 reviews

Reviewed 28 May 2018

In order to ease ourselves from the hassle of planning and arranging for flights, hotel and day tours ourselves, we thought of paying a travel/tour agency to do it for us and bumped into Marco Polo tours. It happened to be the time when our...More

Thank husna2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2018

Terrible experience. Waste of money, precious time, energy and lots of frustration. They don't know even the basics of organising tours. Instead of wasting time of this agency useless services, Its better to organize your tickets and accommodation yourself. You may acquire services of any...More

Thank Farah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GONULACARGURDAL, Guest Relations Manager at Marco Polo Tours, responded to this reviewResponded 23 May 2018

First of all, I would like to say that Marco Polo Tourism is an old and very well established travel agency of 40 years and we feel and care for all our clients before, during and after their travels in Turkey thus we are still...More

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Reviewed 30 March 2018 via mobile

Marco Polo Tours were great! They provide the correct information and support before and during the visit to Istanbul. The tour guide are very polite. Bosphorus tour is highly recommend!

Thank Alvaro1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 8 March 2018

i do not recommend this travel agency at all, as they have rude employees and NOT respect the tourists, we booked the golden night party and they informed us to be ready in the hotel between 8:00 pm and 8:30 pm we was at the...More

Thank Rasha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017 via mobile

We went to this agency to book an airport transfer. However, the young man at the agency was rather rude and talked in a condescending way. When we requested to make payment for the transfer the morning we are departing, he shooed us away saying...More

Thank kaskhat K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

I had an amazing experience with Marco Polo, i went for a solo travel to Istanbul and took the 5 days tour in the city, it was amazing i am very grateful for making my trip an incredible experience, Thank you for everything Evren!! 🙏🏻The...More

Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017

We did the day tour of Istanbul and experience was horrible as follows: 1) 30+ people in the group. Two groups - english and spanish speaking. Crowded and guide could not spend enough time with english speaking group. 2) Guide in hurry and could not...More

Thank samtap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evrenix, Satış Müdürü at Marco Polo Tours, responded to this reviewResponded 31 October 2017

Dear Traveler, So sorry that I am not able to address you with your name, but I could not see it in your message. Thank you for your most valuable comment as we appreciate the feedback from our clients and I wish that you have...More

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Reviewed 26 August 2017

I had my trip of about 20 days planned with Marcopolo tours. I was in contact with Ms. Gonul for more than a month, and from the very beginning she was very helpful and was always ready to provide me with any changes I asked...More

Thank NazirZo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evrenix, TOUR OPERATOR at Marco Polo Tours, responded to this reviewResponded 5 September 2017

Thank you. It was a pleasure....

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

Marco Polo Tours has excellent personalized service! They organized my 10 days trip in Turkey , i very much appreciated their flexibility when i had to make last minute changes to my program; and got a refund even without asking for it😀To crown it all,...More

Thank Mwakiuna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evrenix, TOUR OPERATOR at Marco Polo Tours, responded to this reviewResponded 10 August 2017

Thank you R. Mwakiuna. Has been a pleasure to meet you in person. Hope to see you in near future. Best regards Gonul

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Reviewed 7 August 2017 via mobile

Ms.Gonul from Marco Polo was recommended to me by a friend, I contacted her 1 year before my trip, it was my first time ever to travel, she was very patient and extremely accommodating to all of my many requests. Ms. Gonul doesn't just make...More

Thank Aziza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evrenix, TOUR OPERATOR at Marco Polo Tours, responded to this reviewResponded 8 August 2017

Thank you Aziza, I hope to see you soon in Turkey again. Gonul Acar Gurdal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Sultanahmet
With so many unmissable attractions within a mere
stroll of each other – and all set around the site of
an ancient Byzantine hippodrome – Sultanahmet is an
overwhelmingly popular tourist destination, and a
prime location for visitors to be wowed on a truly
epic scale. Beyond the wonders of the Blue Mosque, the
Hagia Sophia, Topkapi Palace, and more, this
relatively small area of Istanbul somehow manages to
...More
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