The World of Heineken
The World of Heineken
4.5
This location was reported permanently closed
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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4.5
544 reviews
Excellent
434
Very good
83
Average
13
Poor
9
Terrible
5
LewisH
Zimbabwe435 contributions
Feb 2020
Extremely good value for money. I wish I would have known that you could purchase this as an add on to the Sky view ticket, however never the less, the ticket worked out to be about £7/8 GBP per person which was really good value. I came here on my birthday evening, and we came to the 5:30pm tour. The host was friendly, and informative walking around, and we had free time in each room as well, including pouring your own beer and becoming a DJ. The food which was meant to be included was out of stock, and the virtual headset due to COVID was out of action, so we were given an extra beer token and 2 cans to take away with us, as well as a named beer bottle which was a nice touch. The views over the city in the evening are really nice for sunset. Recommended.
Written 2 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
burygirlkeeper
Bury, UK483 contributions
Feb 2020 • Couples
Aside from the tour feeling a little rushed in parts, like they need to move a group on as there's a group behind them, this was very food value for money. Educational, fun, engaging, great views. Could have done with more heineken merchandise too.
Written 29 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elliott J
Copenhagen, Denmark8 contributions
Feb 2020 • Couples
This was a very unexpected and fun experience! For only an extra 50.000 dong per person, you can get the Heineken tour (along with sky view). You actually get a total of 4 beers included in the price (1 you pour yourself, 2 at the bar, and 1 customised bottle to take home) as well as chips and water. The guides are so hilarious (especially the Peaky Blinders bartender - he deserves a raise!) and very informative. There is a chance to learn about the history of the brand, but also just be silly and have fun doing DJ’ing, playing video games and foosball table. A massive thank you to our lovely guide and the staff who are extremely professional with good humor!
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear elliottj997,
On behalf of The World of Heineken, thank you so much for your kind review. We are so honored to know that you had a great time and enjoyed the Experience at The World of Heineken.
We wish you have a good day, and we hope to see you back in the future.
According to how you describe the bartender, we believe his name is Lucas. We will spread your nice words to him.
Wish you all the best!
Cheers
Written 18 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
K&M rates plates
Sidcup, UK1,479 contributions
Jan 2020 • Couples
This tour is cheap so can’t complain, but it is rubbish. The tour guides do the best they can to be enthusiastic but that’s about all they can do. You don’t actually see the “highest brewery” in the world, just poor videos and poor explanations on Heineken’s history. There’s a little games room which is ok. You then get ushered to pull your own pints and quickly drink them and then you go to the bar for your 2 beers.
To summarise the tour itself is rubbish, but it’s excellent value as you only pay 50000 Vietnamese dong more than the entrance to the tower and for that you get entry to the sky deck viewing platform and the Heineken tour which includes the beers.
To summarise the tour itself is rubbish, but it’s excellent value as you only pay 50000 Vietnamese dong more than the entrance to the tower and for that you get entry to the sky deck viewing platform and the Heineken tour which includes the beers.
Written 20 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear kmratesplates,
Firstly, on behalf of The World of Heineken, thank you for spending your precious time taking the tour. We really appreciate your kind and fair reviews.
Secondly, we are deeply saddened that the tour did not meet your expectations. We consider customers' feedback very seriously as the base to improve our service. We would really appreciate it if you could share with us your detailed opinions, on what changes you think could make the tour better. Please kindly drop an email to my personal email address: khang.do@theworldofheineken.com.vn
Thirdly, the brewery tours are also available free of charge. Brewery tours are open from Monday to Friday at the following breweries: Ho Chi Minh, Da Nang, Tien Giang, and Hanoi. You can find more information at our website: http://heineken-vietnam.com.vn/en/experience/#experience1
Thank you so much, once again, for your review.
Wish you all the best!
Cheers.
Written 20 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blonde2014
Ho Chi Minh City, Vietnam28 contributions
Feb 2020 • Couples
We initially went to the bitexco tower for the view which was 200,000dong, for an extra 50,000 you get a combo ticket to do the Heineken tour which is completely worth it. You essentially get 3 beers free (1 you pour yourself) in this cost, a tour of the history, some games & fab view. Definitely worth it.
Written 13 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Blone2014,
On behalf of The World of Heineken, thank you so much for your kind review. We are so honored to know that you had a great time and enjoyed the Experience at The World of Heineken.
We wish you have a good day, and we hope to see you back in the future.
Wish you all the best!
Cheers
Written 18 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antoine K
Port Louis115 contributions
Jan 2020
They have made it a fun guided tour out of a simple story. Well worth visiting. Some video games like kicking football, car racing, etc available. Highlight is beer tasting and demonstration of beer pouring. Bar on 60th floor.
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Antoine K,
On behalf of The World of Heineken, thank you so much for your kind review. We are so honored to know that you had a great time and enjoyed the Experience at The World of Heineken.
We wish you have a good day, and we hope to see you back in the future.
Wish you all the best!
Cheers
Written 18 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gon
3 contributions
Jan 2020 • Couples
For 25% more of the entrance ticket you get the one hour tour and tree beer glasses and more.
Kim the guide was great
Sadly I couldn't have the vr experience since it was under maintenance (they could've said so in advanced...)
However I still recommend it.
Kim the guide was great
Sadly I couldn't have the vr experience since it was under maintenance (they could've said so in advanced...)
However I still recommend it.
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear gon13285
On behalf of The World of Heineken, thank you so much for your kind review. We are so honored to know that you had a great time and enjoyed the Experience at The World of Heineken. We are terribly sorry that you were not informed regarding the maintenance of the VR experience - there might have been some sort of miscommunication. We will work to make sure this will never happen again to future visitors.
We wish you have a good day, and we hope to see you back in the future.
Also, we will spread your words to Ms. Kim - our wonderful girl. We believe this will inspire her very much.
Wish you all the best!
Cheers
Written 18 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah Lewis
Harlow, UK919 contributions
Mar 2020 • Friends
My friend loves Heineken so we decided to combine this tour with trip up Bitexsco tower.
It was okay, but a little too rushed.
The tour guide was very sweet and enthusiastic, and told us the history of this Dutch lager.
Unfortunately the 4D video experience usually included was closed due to the current Coronavirus.
We sampled the lager, poured our own, and had fabulous views of the Saigon river.
At the end you received a personalised commemorative bottle of Heineken.
It was okay, but a little too rushed.
The tour guide was very sweet and enthusiastic, and told us the history of this Dutch lager.
Unfortunately the 4D video experience usually included was closed due to the current Coronavirus.
We sampled the lager, poured our own, and had fabulous views of the Saigon river.
At the end you received a personalised commemorative bottle of Heineken.
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear sezzyloulou,
Firstly, on behalf of The World of Heineken, thank you for spending your precious time taking the tour. We really appreciate your kind and fair reviews.
Secondly, would you please kindly share with us which part of the tour that made you feel a little rushed? We consider customers' feedback very seriously as the base to improve our service.
Thank you so much, once again, for your review. For any opinion sharing or further discussion, please kindly drop an email to my personal email address: khang.do@theworldofheineken.com.vn
Wish you all the best!
Cheers.
Written 8 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chan
11 contributions
Oct 2019 • Friends
It was a worthwhile visit especially when it was bought via Klook. The amount of beer available was more than expected and the memorabilia was personal and unique. A fun way to watch the sun set and spend an evening.
Written 26 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Chan0383
On behalf of The World of Heineken, thank you so much for your kind review. We are so honored to know that you had a great time and enjoyed the Experience at The World of Heineken.
We wish you have a good day, and we hope to see you back in the future.
Wish you all the best!
Cheers
Written 18 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clarisse L
Rio de Janeiro, RJ4 contributions
Jan 2020 • Solo
I visited The World of Heineken in HCMC and was very well impressed with the visit. The guide Peggy is very nice and funny, besides knowing a lot about the brand. It was good to know more about the beer and the company that proves why it is totally green. I recommend the experience. In the end we are gifted with a customized bottle of Heineken Silver, which is delicious.
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Clarisseando
On behalf of The World of Heineken, thank you so much for your kind review. We are so honored to know that you had a great time and enjoyed the Experience at The World of Heineken.
We wish you have a good day, and we hope to see you back in the future.
We will spread your words to Peggy - our wonderful girl. We believe this will inspire her very much.
Wish you all the best!
Cheers
Written 18 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi all. Can you just do the Heineken tour? I'm not really interested in the overall sky deck.. Just want to do this tour. Thanks
Written 27 February 2020
Yes, you can just go to the Heineken tour. It’s just because the cost benefit for the whole package is better 😉 You just need to say at the lobby of the building that you just want to go to the Heineken Experience.
Written 27 February 2020
Yes, the ticket does include the personalized Heiniken along with a nice gift bag. Enjoy : )
Written 8 August 2019
Hello, I wanted to know how much the ticket costs to go today or tomorrow, and to know that I cluye, the time of stay inside it, thanks
Written 16 June 2019
250.000 VNĐ about $10.75. Tickets include visiting Bitexco's 49 skydesk floor and visiting at The World of Heineken. You can buy tickets directly at SkyDesk or The World of Heineken at 36 Ho Tung Mau.
Written 7 July 2019
Hi, i would likebto ask about the dress code in the world of heineken. Thanks
Written 19 May 2019
No particular dress code - jeans and tees or shorts would also do
Written 23 June 2019
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