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Review Highlights
Easy & Relaxing

We usually use Grab for our airport transfers, but since we planned to leave for the airport very... read more

Reviewed 1 week ago
mbetowler
,
Wakefield, United Kingdom
Perfect service

This is a note to our TripAdvisor community to confirm that we used Hanoi Airport Service... read more

Reviewed 2 weeks ago
liefie73
,
Walchwil - Switzerland
via mobile
Read all 132 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good12%
  • Average2%
  • Poor0%
  • Terrible3%
Travellers talk about
About
Hanoi Transfer established in 2008. Owning over 100 high quality vehicles and served million of customers, we are proud to be the best airport transportation service provider in Vietnam. Hanoi Transfer served customers 24/7. You can contact us...more
Suggested duration: 1-2 hours
Contact
348 Buoi Street, Ba Dinh District, Hanoi 10000, Vietnam
Website
+84 124 409 1999
Call
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Reviews (132)
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97
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Show reviews that mention
All reviews da nang reliable service great communication hotel charged driver arrived on time comfortable vehicle quick response flight was delayed old quarter always on time via email cars company punctuality reminder journey instructions
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1 - 10 of 116 reviews
Reviewed 1 week ago

We usually use Grab for our airport transfers, but since we planned to leave for the airport very early in the morning we decided to book with Hanoi Airport Transfer. They charged an incredibly reasonable price, and the driver was great. He didn't drive too...More

Thank mbetowler
Reviewed 2 weeks ago via mobile

This is a note to our TripAdvisor community to confirm that we used Hanoi Airport Service, contacted over WhatsApp, got very clear instructions on where to meet at Hanoi Airport, perfect service at predefined and previously agreed price - highly recommend- I plan on using...More

Thank liefie73
Reviewed 3 weeks ago

Pick up from airport to hotel was on time. Pick up from hotel to airport slightly late by 5-10mins but generally we are still ahead of schedule.

Thank Mah M
Reviewed 11 August 2018 via mobile

I and my family flied Hanoi-Dalat by Vietnam airline. It was not a long flight so all members was good even my small child 2 year old. He played, singed all the time. The flight was on time, not to be delayed as others in...More

Thank nguyen n
Reviewed 23 July 2018 via mobile

On Sunday evening we used Hanoi Airport Transfer service to take us from Danang airport to Hoi an. The driver was at the airport and greeted us. The price was reasonable and driver was very competent. Booking was easy on line thanks to the quick...More

1  Thank Lea W
Reviewed 13 July 2018 via mobile

I got a taxi from airport official line to my down town hotel .... he charged me 450 He drove me to the middle of nowhere .... and did not understand the word HOTEL it seemed .... I called the hotel and passed mobile to...More

3  Thank Kenneth T
Reviewed 2 July 2018

Unless you have people there waiting for you or prior experience in Vietnam, then it is best to use the transfer service at the chaotic Hanoi airport.

Thank JohnInItaly
Reviewed 17 June 2018

We arrived at Hanoi Airport during daylight hours so we were more relaxed about our transport in to the Old Town. We decided to catch a green 'Mai Linh' taxi. One of the airport officers hailed one for us. It cost A$25.00 which seems expensive...More

3  Thank Kiwi1963
Reviewed 16 June 2018

the driver loaded our bags and took us straight to the Hotel .We had booked on line .having a bookkeeping on line was the best way to get to the hotel as their was a lot of people trying to get transport

Thank I4145OKjohnl
Reviewed 15 June 2018 via mobile

My ride from Chi Boutique Hotel to Noi Bai on 14 Jun was excellent. The Toyota Innova was clean and the driver was so helpful and kind. The driver came on time. I requested that he stop by a ao dai dress shop for 10-15...More

1  Thank lausiewpeng
Hien L, Giám đốc quan hệ khách hàng at Hanoi Airport Transfer, responded to this reviewResponded 15 June 2018

Many thanks for your feedback and we are happy that you are happy with our service! Wishing to serve you again soon.

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Questions & Answers
Ask a question
shockbn
4 May 2018|
AnswerShow all 2 answers
Response from Kah Yee C | Reviewed this property |
Good and reliable. On time pick-up.
0
Votes
Fatih M
31 March 2018|
AnswerShow all 7 answers
Response from HienL132 | Property representative |
Hi, could you please let us know your email address, we will advise in detail! Thank you.
0
Votes
Google Translation
Carrie D
10 February 2018|
AnswerShow all 3 answers
Response from Waretravels | Reviewed this property |
Yes ours was about $15 and a very professional company to use
0
Votes