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“Beware of scammers working in Viet Bamboo Travel, unhelpful guide”
20 Oct 2017
“The guide who did not say anything about the place we were visiting...”
Our work objective is to achieve the best outcome for our clients and partners and we are owner operated so there are no added commissions to allied companies.. We can arrange travel options, housing solutions, Vietnam visas and many other services...more
14 Hang Be Str, Hoan Kiem Dist, Hanoi 10000, Vietnam
We went on a full day tour from Hanoi with Viet Bamboo Travel. It was the Perfume Pagoda Tour on the 15th of March. Our fellow Vietnamese tourist were charming. Everything was going well until we arrived to the restaurant for lunch.
The restaurant was...More
Booked a 1-day trip to the Perfume Pagoda, via my hotel.
The place is stunning really, but quite unfortunately we had a guide who "did not guide"! When the tour started, he talked about the differences between North and South and the the problems with...More
Do not book with this travel agency!!!
Sold perfume pagoda tour and after hotel called because they were late a guy turned up who put us in a taxi to meet a bus. 1hr down the road we are told the bus wasn't going to...More
We booked Fantasea tour to Halong Bay, 2 days 1 night. After booking we searched about the company on TripAdvisor and the reviews were terrible. We got really scaried of this. However, next day they picked us up on time and everything went perfect. We...More
We attempted to use their laundry facilities which were advertised outside as they were significantly cheaper than our hotel.
You get what you pay for in this situation - our laundry was almost impossible to collect despite us arriving at the agreed time and after...More
Worst possible choice on any tour. Liars, ignorants and the owner is rude. The bus was late 1 hour and arrived only because we've called them and asked will they come. The 1st reply was: "you had to mess up something, we have no pick...More
Agreed on a $125 two night three day trip to Ha Long Bay (one night on the boat and one in a hotel). I made sure it was luxury class. They called later to say sorry it was overbooked and I could go on another...More
Booked tourist bus transport to Ba Be National Park via Bamboo Travel confirming the bus would be direct (4.5hrs) and take us all the way to the park.
This was not the case and we were put on multiple local buses which took double the...More
We booked the Perfume Pagoda day tour through our hotel.
At $25 per person, we thought it was well priced for a day excursion outside Hanoi.
The tour was arranged with Bamboo Travel which picked us up as agreed at 8AM from our hotel in...More
I booked a trip to the perfume pagoda with this company. We were advised we would be collected the following morning up to 9am. At 8.30 reception called our room to say our guide was in reception. I went down and advised him my son...More