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Review Highlights
Watch and be aware of touts

Taxi operators in Hanoi are notoriously corrupt - we were confronted (and dead tired) on leaving... read more

Reviewed 11 October 2018
colm112
Make Sure They uSe the Meter

Taxis in Hanoi are generally pretty honest, but it varies. From the airport, many taxis will offer... read more

Reviewed 23 August 2016
Brett G
,
Tokyo, Japan
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Traveller Overview
  • Excellent30%
  • Very good21%
  • Average7%
  • Poor21%
  • Terrible21%
10 Oct 2018
“Watch and be aware of touts”
30 Aug 2018
“SCAM TAXI COMPANY AT HANOI AIRPORT”
About
To transfer from Noi Bai airport to the hotel in Hanoi center, it takes almost 45 minutes to one hour and the fact is that there are various transportation services, including public taxis, minibus and public buses. However, to avoid some problems...more
Suggested duration: 2-3 hours
Contact
No 2, Lane 252/16 Ngoc Thuy Road, Hanoi 10000, Vietnam
Website
+84 128 230 7303
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Reviewed 11 October 2018

Taxi operators in Hanoi are notoriously corrupt - we were confronted (and dead tired) on leaving the train station and were hounded into a pre-agreed price to get some 1.5 km to the hotel. The price started at 200,000 dong ($9 US) then 150,000, 100,000,...More

Date of experience: October 2018
Thank colm112
Reviewed 31 August 2018

We hired a Taxi ( taxi driver ) at Hanoi Airport very early morning on August 20th 2018 to take us right from the Airport to Halong Bay and back to Hanoi Train Station at night. We were 4 people and paid about 160€ for...More

Date of experience: August 2018
Thank Oscar R
Reviewed 23 August 2016

Taxis in Hanoi are generally pretty honest, but it varies. From the airport, many taxis will offer a set fare. Guess what? It's more than the metered fare! They wouldn't do it otherwise. Just insist on the meter. Same rule applies all over Hanoi. Most...More

Date of experience: August 2016
2  Thank Brett G
Reviewed 1 February 2016 via mobile

Such a scam. Really ruined our day. INSIST on the taxameter, even if the driver swears at you and drives like a madman to scare the heck out of you. It got worse than that for us... he left us at a dark corner in...More

Date of experience: February 2016
3  Thank TheTravellingFour
Vietnam T, Manager at Hanoi Airport Taxi, responded to this reviewResponded 18 May 2017

Dear ThTravelingFour, We are www.hanoiairporttaxi.com, our pick up staff at airport 24/24 to pick up customer who booking with us. Please help me to check about the website that you booked transfer from airport to hanoi. It wasn't us. Kind regards Anthony

Reviewed 21 September 2015

We took 2 taxi from Hanoi airport to Old Quarter. The first taxi charge by mileage where it only costs 35,000 VND and the driver dropped us in front of the hotel. Whereas the other taxi told us the charge of 50,000 VND half way...More

Date of experience: September 2015
2  Thank CFM33
Reviewed 18 August 2015 via mobile

It was a short distance to get home!!Should only cost 60-80,000vnd the taxi driver drove around the block at least twice...tried to charge 120,000. Just not the point, when you pay half the night before. Be careful when using taxi's in Vietnam 😊 ps DONT...More

Date of experience: August 2015
2  Thank Brett N
Reviewed 2 August 2015

We took the airport taxi to and from during our tenure in Hanoi. On the way into the city, all times coming into Ha like we had to assist with the toll tax. On the way to the airport however all times, we did not....More

Date of experience: July 2015
Thank mollythecat2015
Reviewed 10 July 2015

My flight was delayed and my transfer at the arrivals was not there. had no choice but to take the airport taxi. Driver demanded a higher tarriff for taking me to my hotel - had no choice but to pay in US$.

Date of experience: July 2015
Thank JEmmanuelLasPinas
Reviewed 2 July 2015 via mobile

I took a taxi from the airport to Serenity Hotel 2 and i would like to give you a comment. The driver has very good manner and very kind for us. Thank you for the first impression when we touch Vietnam!!! :)) Patchareeya

Date of experience: July 2015
1  Thank phoomv
Reviewed 22 June 2015 via mobile

Very easy to book and driver was very helpful with bags and putting away our trolly and very good driver

Date of experience: June 2015
1  Thank Jesstannahill
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