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Custom Vietnam Travel Day Tours

76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
+84 4 3718 5750
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USD 118.00*
and up
Day Trip to Bac Son Valley from Hanoi
More Info
USD 198.00*
and up
Overnight Bac Son Valley Tour
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Custom Vietnam Travel is a fully licensed tour operator in Hanoi. We specialize in high quality, memorable custom tours. Taking travelers to less-visited destinations to uncover the authentic cultures and beautiful landscapes. You can depend on us to skillfully organize special interest tours, and other comprehensive travel services in Vietnam, Laos & Cambodia. We pride ourselves on our flexibility & attention to what is important for the fulfillment of your travel expectations.
  • Excellent95%
  • Very good3%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
“mu cang chai” (5 reviews)
“ninh binh” (19 reviews)
“mr smiley” (3 reviews)
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Hours Today: 08:00 - 20:00
LOCATION
76/32/116 An Duong, Yen Phu, Tay Ho, Hanoi 100000, Vietnam
CONTACT
Website
+84 4 3718 5750
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Reviews (265)
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1 - 10 of 265 reviews

Reviewed 1 week ago via mobile

We took the Ninh Bing day tour where we took a boat ride down a river, biked through the countryside and a short easy trek in one of the popular pagodas. We came from Hanoi and this tour was a refreshing change of pace. Hung,...More

Thank Camille Erika S
Reviewed 3 weeks ago via mobile

I got in contact with Jane and she arranged our tours. Arrangement and advise she gave us were super and we would for sure book via custom travel vietnam again. They even gave us a mobile phone during the tour with all their numbers in...More

Thank muppie2015
Reviewed 4 weeks ago

From my first email interaction, Liliana was EXTREMELY helpful. She arranged our visa on arrival (fast track!), as well as a day trip to Ninh Binh. Her communication was beyond kind, and always so fast and attentive. She even met us at our hotel to...More

Thank ShopGirl11_10
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 days ago

Dear ShopGirl11_10, Many thanks for your review and the kind words for Liliana and Custom Vietnam Travel. We are so happy that your recent trip to Vietnam topped off as a pleasant one. Your trust and decision to have us as the local host are...More

Reviewed 16 May 2017

First about us. 2 couples travelling to celebrate the guys 60th birthdays. I first contacted Custom about a year prior to our trip date, giving Minh Ninh a very rough description of what we were thinking of doing. Minh replied with some suggestions. I spoke...More

3  Thank Jack S
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 days ago

Dear Jack S, It is a beautiful review and I recall the time when I and Minh were following up your trip. it was such a memorable trip for you, your party and for us, too. Your trip itinerary was lovely one with must-see places...More

Reviewed 14 May 2017

Minh and her crew at CVT were absolutely top-notch. From our initial contact, to the final execution, not a single detail was overlooked. Minh made sure that everything ran smoothly and we had the vacation of our dreams. The guides were amazing, the itinerary was...More

1  Thank giselle256
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 days ago

Dear giselle256, Thank you very much for your time to write the review and let us know how you enjoyed your travel in Vietnam with Custom Vietnam Travel. At Custom Vietnam Travel, our travel specialist never try to perform as a sales, they consider themselves...More

Reviewed 9 May 2017

I arranged my visit in Vietnam through Custom Vietnam Travel, best decision ever, their rates were brilliant, the hotels booked awesome and Minh Ninh came to meet us, was available on watsap all the time, assisted us with train tickets(from Vietnam to China - my...More

1  Thank katjie16
Smiley-CVT, Managing Dỉrector at Custom Vietnam Travel Day Tours, responded to this reviewResponded 4 days ago

Dear katjie16, It's such a lovely review. Thank you so much for your time spent to share with us and TA readers your nice experience of traveling in Vietnam. Your trip is a great one reflects our slogan "your style & our expertise". Aren't they...More

Reviewed 9 May 2017

great service, best staff and wonderful memories! motorcycle tour from HCMC to Hanoi, good guides with good understanding of roads, providing good service along the way, stay in good hotels.More

Thank darina r
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

Dear darina r, Thank you very much for your sharing with us about how much you enjoy your last adventure experience with us. A motorbike ride, challenging yourselves from a long trip all the way from HCMC to Hanoi is such another "Vietnam Top Gear"...More

Reviewed 9 May 2017 via mobile

My wife, 9-month daughter and I used Custom Vietnam Travel (CVT) to help arrange a 22-day private tour of Vietnam that started in Saigon and ended in northern Vietnam (Hanoi, Sapa and Ha Long Bay). Our trip was perfect-all of our guides/drivers were flexible and...More

Thank B B
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

Dear B B, Thank you very much for your lovely review with may kind words for us that is much appreciated. Nothing is more precious for people of travel business like us to hear the happy feedback from our travelers when the trips finished. Flexibility...More

Reviewed 8 May 2017

We were picked up promptly from our hotel by our friendly guide, Hung, who spoke great English. We are a family of 5 and had the air conditioned bus all to ourselves for the duration of the journey to Ninh Binh. My mother had a...More

Thank sjpp
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

Dear sjpp, Thank you so much for the time to write this review on tripadvisor. As you may know that at Custom Vietnam Travel, we specialize in tailor-made tours and all of our tours are for private services. This is how we can provide personal...More

Reviewed 27 April 2017

We had a fantastic 3 weeks in Vietnam thanks to Susan. She is amazing! From the very first email we had fast replies and nothing was too much trouble. We only changed a couple of things on the suggested itinerary. It was so easy and...More

1  Thank DoonaB59
Smiley-CVT, Managing Director at Custom Vietnam Travel Day Tours, responded to this reviewResponded 2 weeks ago

Dear DoonaB59, Thank you very much for the lovely review. We are so happy that you and your husband had a pleasant trip with our team. Susan is one of our gem agent and yes, she is very caring and detailed in her job. For...More

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Questions & AnswersAsk a question
HelenLim
We are a group of 20 pax and looking 3D2N tour in Hanoi include a boat stay in Halong Bay. Can you advise us on the accommodation, meals and transportation .
13 June 2017|
Answer Show all 4 answers
Response from Smiley-CVT | Property representative |
Sorry for the late response. If you haven't made any decision, please drop us some lines at the email on our website. Our travel specialist will get back to you shortly with our best suggestions and offers! Thank you very... More
0
Votes
Ausellen
Was looking at going to Sapa from Hanoi (overnight stay) as I understand countryside so much different to other parts of Vietnam + the rice paddy fields, waterfalls etc look so beautiful on web pages. My legs/knees can't manage too many stairs/climbs, general short walking along trails ok. Heard you do a "easy treks"- how long & what would this type of trek involve?
20 July 2016|
Answer
Response from Smiley-CVT | Property representative |
Hello, Our itineraries on the web are just for your ideas. We are open and flexible for a custom ones. There are paths and areas for easy trek without steps where you still get the panorama view of Sapa. Also, our car is... More
0
Votes
6Tsuis
“Hello, we would like to visit a burial ground in Ha Coi. A few decades ago, it was only accessible by foot, walking through dense foliage over two large hills. Can you take us there & what type of transportation can you offer for four adults? We have two seniors with us. Thank you.”
5 April 2016|
Answer Show all 4 answers
Response from Smiley-CVT | Property representative |
Dear 6Tsuis, May I know if you mention Ha Coi in Quang Ninh Province which is located near the border with China? Is the one has another name, called Hai Ha?
2
Votes