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FRS Maroc S.A.R.L - Excursion to Tangier 1 Day

18, rue Farabi no 9, Tangier, Morocco
+212 5399-42612
Website
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Review Highlights
Avoid like the plague.

If like me you were discouraged by the negative reviews on here and debating a private tour... read more

Reviewed 5 May 2017
Louise K
via mobile
Terrible

I ask for cultural tour since I wasn't interested in the shops but didn't happen this way in the... read more

Reviewed 4 March 2017
Juan G
via mobile
Read all 109 reviews
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Overview
  • Excellent11%
  • Very good19%
  • Average5%
  • Poor21%
  • Terrible44%
Travellers talk about
LOCATION
18, rue Farabi no 9, Tangier, Morocco
CONTACT
Website
+212 5399-42612

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Reviews (109)
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1 - 10 of 68 reviews

Reviewed 5 May 2017 via mobile

If like me you were discouraged by the negative reviews on here and debating a private tour instead, my advice to you is it will make no difference because it is the area that leaves little to be desired. The tour operators make the best...More

Thank Louise K
FRS I, Community Manager at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 9 May 2017

Dear Louise K. Thank you for your comment in our Tripadvisor profile. From FRS we regret that the excursion didn't fulfil your expectations. We invite you to help us to continue improve the service sending an email to calidad@frs.es. A greeting and we apologize for...More

Reviewed 4 March 2017 via mobile

I ask for cultural tour since I wasn't interested in the shops but didn't happen this way in the morning they show us the the 3 things to see in tangiers the Hercules cave the cape spartel light house and the not very nice sultan...More

Thank Juan G
FRS I, Community Manager at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 6 March 2017

Dear Juan G. From FRS we regret the damage that we have caused you. We invite you to help us continue to improve to mail calidad@frs.es in FRS we strive every day to improve our services by which appreciate your comment. A greeting and we...More

Reviewed 15 January 2017

We booked FRS Cultural Tour because we are cheap: Costing only 63 euros per person (including the ferry trip, lunch and the all day tour around Tanger) it was cheaper than to only travel between Tarifa, Spain and Tanger, Morocco. It proved to be a...More

Thank Milla Y
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 16 January 2017

Dear Milla Y, Thank you for comment twice. If you have any other comments that make us, we invite you to do so through our e-mail info@frs.es or phone 34 956 68 18 30. Kind regards, FRS Team.

Reviewed 6 November 2016

After reading reviews we were wary of this tour but booked it anyway. We chose the Cultural Tour and we were pleasantly surprised. We travel a lot and understand how tours operate but decided this would be the easy way to visit Tangier from Tarifa....More

Thank JP33715
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 7 November 2016

Dear JP33715, First of all, thank you for your coment. We are happy to know you enjoy the trip. In FRS Iberia we work always to offer the best service to our users. If you have any other comments that make us, we invite you...More

Reviewed 29 October 2016 via mobile

Faultless experience from start to finish - thank you FRS! We booked the tour on the internet from home - all clear, easy and reassuring. The Cultural Tour is a few Euros more than the Basic, but I'd recommend it as you get to see...More

Thank DavePuls
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 31 October 2016

Dear DavePlus, Thank you for your comment. We work to always offer the best service to users. If you have any other comments that make us, we invite you to do so through our e-mail info@frs.es or phone 34 956 68 18 30. Greetings.

Reviewed 10 October 2016

We had flown into Morocco and were returning to Tarifa via the ferry. Purchasing the ticket was quick, boarding was quick even though there was a passport check. The only confusion was upon disembarking. Apparently you leave the ferry through along with the cars, there...More

Thank Ira S
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 10 October 2016

Dear Ira S, Within FRS Iberia each day we strive to improve our service. For that reason we thank you for your feedback about your visit. If you have any other suggestion, please let us know on calidad@frs.es. Regards, FRS Team.

Reviewed 19 September 2016

My fiancee and I bought two tickets to do a 1-day tour of Tarifa. It seemed reasonable given that the cost for both of us was less than the ferry ride alone, we would have a local meal, and we'd see a local bazaar in...More

Thank Merman83
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 21 September 2016

Dear Merman83, From FRS we regret the damage that we have caused you. We are going to send this opinion to the appropriate department but we invite you to help us continue to improve to mail calidad@frs.es. We really appreciate your comment. A greeting and...More

Reviewed 17 August 2016

I visited Tarifa, Spain, and one of my days there, i decided to take a guided tour in Tanger, just to visit Marocco as well. During the 4-5 hours of our staying in Tanger we didn't see anything really remarkable, and the FRS Group, which...More

Thank nikoskarditsa
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 18 August 2016

Dear nikoskarditsa, We want to thank you for comment in our Tripadvisor profile. From FRS we regret that the excursion didn't fulfil your expectations. We invite you to help us to continue improve the service sending an email to: calidad@frs.es. Thank you. FRS Team

Reviewed 26 July 2016

I'm not sure what the acronym for FRS is, but I'm going with "Forget Reliable Service" I could think of more acronyms but that would be unsuitable for a tripadvisor review. OK, so we booked a trip to tangier. Ferry only so that we could...More

Thank onlineamiga
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 26 July 2016

Dear onlineamiga, First we want to thank you for comment in our Tripadvisor profile, it helps us to improve our service. From FRS we regret the damage that we have caused you and we are going to send this opinion to the appropriate department. We...More

Reviewed 19 May 2016 via mobile

FRS day trip was recommended to us from Tarifa since it was cheaper then the ferry ticket alone. NOT worth it. I wish I would have went and explored on my own. Cons: The excursion is very rushed (3mins here 2mins there)! It felt like...More

Thank Shelby B
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this reviewResponded 20 May 2016

Dear Shelby B, We want to thank you for comment in our Tripadvisor profile. From FRS Iberia we regret the damage that we have caused you. We invite you to help us to continue improve the service sending an email to: calidad@frs.es. In FRS Iberia...More

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Questions & Answers
SJSNewJersey
25 August 2016|
AnswerShow all 5 answers
Response from FRS I | Property representative |
Dear SJSNewJersey, You aren't required to buy the tickets with anticipation because you will be able to buy the tickets at the port but, in FRS, we recommend that you buy the tickets first. Four departures are planned... More
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