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Review Highlights
Robert again! Haleakala - Iao Valley - Lahaina Tour

We already liked Roberts from our past tours, so we took this one too. They picked us up from the... read more

Reviewed 21 July 2017
BM11375
,
NYC
Haleakala Crater, Iao Valley, Old Lahaina Town

I had family visiting and they wanted to do a one day Maui Tour so i chose this package. Everything... read more

Reviewed 1 October 2016
JLY22
,
Honolulu, Hawaii
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Traveller Overview
  • Excellent38%
  • Very good22%
  • Average12%
  • Poor11%
  • Terrible17%
Travellers talk about
“iao valley”(6 reviews)
“driver guide”(2 reviews)
“day tour”(2 reviews)
About
This tour is rich with history and beauty. You’ll see two of Maui’s most popular sights: Iao Valley and Lahaina Town. Iao Valley is a tranquil, lush paradise of exotic plants and natural pools. During your journey into the valley, your guide will...more
Contact
680 Iwilei Road, Maui, HI
Website
+1 808-539-9400
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Reviews (104)
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1 - 10 of 91 reviews
Reviewed 26 September 2017

The Heavenly Hana tour was absolutely astounding, made all the more amazing by our very personable and experienced driver/guide, Patricia. We learned so much about the geography, the culture, and the language from her. This mountain/jungle tour traverses areas I would never feel comfortable driving...More

Thank Karen M
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 9 December 2017

Mahalo for the wonderful comments! We're so glad Patricia enhanced your tour experience and we'll make sure to share your compliments with her and the team to recognize the hard work.

Reviewed 28 July 2017 via mobile

Björn was awesome, he made the trip to Hana a worthy experience. The road trip is a must if you are visiting Maui, is a long ride, but experience 11 weathers in one day is amazing.

Thank Culture285521
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 9 November 2017

Mahalo for the review and recommendation! We're so glad you enjoyed your tour with Bjorn!

Reviewed 21 July 2017

We already liked Roberts from our past tours, so we took this one too. They picked us up from the hotel, right on time. Very informative and knowledgeable driver. If you are staying in Kahului this tour will kill 2 birds in one stone -...More

Thank BM11375
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 9 November 2017

Mahalo for the review!

Reviewed 4 July 2017

My husband and I did the Haleakala Sunrise tour (unfortunately I can't recall the name of our guide). We got picked up super early at around 2:30am, made a couple of pit stops for restrooms and snacks/coffee before heading to Haleakala National Park. Once there,...More

2  Thank allyjune30
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 9 November 2017

Mahalo for the review! We're glad to hear you enjoyed your experience!

Reviewed 25 May 2017 via mobile

We went on the Haleakala, Iao Valley and Central Maui day tour. Edwurd was very knowledgeable about every tree and it's origins. Saw very beautiful views and plant life. I am a big fan of city tours it allows me the opportunity to see and...More

Thank Theresa B
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 8 August 2017

Thank you for your review, Theresa! We're glad you enjoyed your trip and we hope to see you again soon!

Reviewed 11 January 2017

Wayne was a great driver and tour guide. It was pouring rain and he still saved the tour with all the information and stories that he told us. The road was so bad that they closed it not too long after we got through. I...More

Thank Lillian M
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 5 April 2017

Mahalo for sharing your experience. We're so happy to hear you enjoyed the tour with Wayne despite the pouring rain. :)

Reviewed 4 January 2017 via mobile

We took the Road to Hana tour with Mike, and we were very disappointed. He was rude to passengers who he felt were talking while he was and would talk about passengers to other passengers when they weren't there. He only stopped a few times...More

Thank Ari C
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 5 April 2017

Hi Ari, We're sorry to hear about your experience with our driver. We pride ourselves on excellent customer service and we sincerely apologize for your negative experience. We will be looking into this issue and measures to ensure that this does not occur again. Mahalo.

Reviewed 1 October 2016

I had family visiting and they wanted to do a one day Maui Tour so i chose this package. Everything about this tour was amazing! Our tour guide Mike F. was very knowledgable and personal and made myself, my two relatives and an older couple...More

Thank JLY22
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 16 February 2017

Mahalo for sharing your wonderful comments. We're so happy to hear you and your family enjoyed the tour with Mike. Great tips for future guests too!

Reviewed 25 September 2016 via mobile

After ten days throughout all of the islands, we found Roberts to be the best service. Road to Jana with Tai was great. He's perfect for the job. However, the driver can make the difference as we found with other tours. Our only flaw with...More

Thank Anthony C
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 6 October 2016

Hi Anthony, Thank you for choosing us for your tours, that's wonderful to hear you enjoyed our services the best on the islands. If you don't mind, can you please email us at CustomerService@robertshawaii.com with further info on the Sunrise tour? Mahalo nui loa.

Reviewed 11 August 2016 via mobile

Loved our Tonga tour guide "Sully"! He was very knowledgeable about all aspects of the area. Our eating stops were wonderful and at all times we felt warm, safe and cared for. Our only nix on the day was rondevousing in a Sports Authority shopping...More

Thank pjzipper
RobertsHawaii, Guest Relations Manager at Roberts Hawaii Historical Valley & City Tour, responded to this reviewResponded 17 September 2016

Aloha PJ, We're so glad to hear you enjoyed your tour with Sully. Sorry to hear about your bus transfer experience, we'll make sure to pass along your feedback to our management team to ensure a better experience for our guests. Mahalo.

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