We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Old Town Trolley Tours of Washington DC

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 50 Massachusetts Ave NE, Union Station, Washington DC, DC 20002-4214
Phone Number:
+255652415005
Website
Today
09:00 - 17:00
Open now
See all hours
Hours:
Sun - Sat 09:00 - 17:00
Recommended length of visit: More than 3 hours
Description:

Voted “Washington’s Best Tour” by Washingtonian Magazine, the Nation’s...

Voted “Washington’s Best Tour” by Washingtonian Magazine, the Nation’s Capital comes alive aboard Old Town Trolley Tours. Live narration filled with humorous stories and well-researched historical facts will show guests all of Washington in three loops that cover Arlington National Cemetery, the National Mall, National Cathedral, Downtown, Georgetown and points in between. With 19 stops, guests can disembark for shopping, dining and attractions all day. Old Town Trolley Tours has a 100% money back guarantee.

read more
Book In Advance
More Info
USD 42.00*
and up
Washington DC Monuments by Moonlight Night Tour by Trolley
More Info
USD 39.95*
and up
Washington DC Hop-on Hop-off Trolley Tour Includes Guided Tour of Arlington...
More Info
USD 42.00*
and up
Washington DC Duck Tour

TripAdvisor Reviewer Highlights

Read all 2,573 reviews
Visitor rating
  • 1483
    Excellent
  • 529
    Very good
  • 212
    Average
  • 128
    Poor
  • 126
    Terrible
Monuments by Moonlight - Old Time Trolly

We had the most fabulous guide - Jamie - who made the evening an audience participation. the trolly was open on the sides so that it gave you a great view as you passed the... read more

Reviewed 2 days ago
Lynn E
Add Photo Write a Review

2,573 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,478: English reviews
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

We had the most fabulous guide - Jamie - who made the evening an audience participation. the trolly was open on the sides so that it gave you a great view as you passed the monuments - also stopped 3 times where we were allowed to get off an wander. It was an exceptional evening

Helpful?
Thank Lynn E
1 review
Reviewed 3 days ago NEW

This tour was a wonderful experience. Seeing the monuments at night is so beautiful. Our tour guide, Ms. Harriett, was thoughtful, thorough, knowledgeable, and prepared. She made the tour worthwhile!

Helpful?
Thank Karen Michelle M
Level Contributor
20 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 4 days ago NEW via mobile

They need more buses we waited over 15 minutes for a bus, finally gave up and walked. We bought 2 passes online we were able to use one, but couldn't use the other because we couldn't catch a bus. For the on we did the customer service at the welcome center was horrible the girl at the counter gave me... More 

Helpful?
Thank Tracie S
Florida
Level Contributor
95 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 4 days ago NEW

This is one of the best deals in DC. The trolley makes many stops around DC. You can see most all of the memorials and monuments with very little walking. The drivers are also the tour guides and all were very knowledgeable about the downtown of DC.

Helpful?
1 Thank FreddyMcReady
Indianapolis, Indiana
Level Contributor
11 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

We were in D.C. for two days so wanted to find a way to see a lot of things in a short time without having to be dependent upon a car or just walking. So we found Old Town online and bought our tickets. The process seemed easy and we received an email with an electronic voucher with the usual... More 

Helpful?
Thank Gary S
Jennifer G, Guest Relations Manager at Old Town Trolley Tours of Washington DC, responded to this review

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. Since you purchased your tickets online and appear to have done considerable research, I am having difficulty understanding your navigation... More 

Rockville, Maryland
1 review
Reviewed 6 days ago NEW

Not sure what happened last week (Thursday, May 18, 2017) but we did not make it to one site on their bus. Our first bus 'broke' bc the door would not fully shut and the driver made us get out and walk. Then at other sites we waited for more than 30-45 mns and saw the smaller buses pass us... More 

Helpful?
Thank daoudakeita
Jennifer G, Guest Relations Manager at Old Town Trolley Tours of Washington DC, responded to this review

I was sorry to read that your tour with us did not meet your expectations. Thank you for taking the time to share your experience. We do have a 100% Satisfaction guarantee that you will find on the customer service page of our website. More 

2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

We waited over an hour at stops. We ended up having to walk nine miles. We only were able to get on the bus twice due to no seats or busses available. The red line to Arlington only comes to pick up every 45 minutes. Had to pay for an Uber ride back to our hotel. Book with the big... More 

Helpful?
1 Thank Michaela S
Jennifer G, Guest Relations Manager at Old Town Trolley Tours of Washington DC, responded to this review

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. We do have a 100% Satisfaction guarantee that I hope you will take advantage of by visiting the customer service... More 

Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

The tour was your typical tour but the company did not have enough trolleys to accommodate the crowd today. There were a lot of frustrated people because buses would come and there wasn't any room for the passengers. Many people expressed their frustration. Since we had waited an hour to get on our first bus, my husband and I were... More 

Helpful?
Thank Dawn A
Jennifer G, Guest Relations Manager at Old Town Trolley Tours of Washington DC, responded to this review

Please accept my apologies for the experience you had with our tour. We take great pride in providing our guests with great customer service and clearly in your case we let you down and I am very sorry for that. Please be assured that we do try to anticipate the amount of guests we will have, as well as, any... More 

Ludowici
Level Contributor
54 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

We did not have a very good start to our tour day. Apparently there was a race of some sort going on and the trolley could not run until after 11:00. We had arrived with pre-purchased ticket in hand at 9:30 AM. As most visitors to DC know, there is never enough time to see everything you want to see.... More 

Helpful?
1 Thank GaPeach777
Level Contributor
25 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Now let me clarify. Old Town Trolley tour was great. We loved the drivers and the places visited. I thought I was being proactive and bought our tickets through trip advisor. Apparently not through old town trolley company, and talk about a hassle, even though the voucher you get says you can get on at any stop. Lie. If you... More 

Helpful?
Thank MSUmom2
Jennifer G, Guest Relations Manager at Old Town Trolley Tours of Washington DC, responded to this review

Thank you for taking the time to share your experience. We take a great deal of pride in Historic Tours of America® attractions, not only in the tour content but also the hospitality to our guests. We work very hard to insure that our guests receive the best treatment and tour anywhere. Clearly, we let you down and I am... More 

Travellers who viewed Old Town Trolley Tours of Washington DC also viewed

 

Been to Old Town Trolley Tours of Washington DC? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Old Town Trolley Tours of Washington DC and other visitors
34 questions
Ask a question

See all questions (34)

Questions? Get answers from Old Town Trolley Tours of Washington DC staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?