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Fremantle Visitor Centre

Closed Now: 9:00 am - 5:00 pm
Open today: 9:00 am - 5:00 pm
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  • Excellent49%
  • Very good38%
  • Average9%
  • Poor1%
  • Terrible3%
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The Fremantle Visitor Centre is the official visitor information centre for Fremantle and the true hotspot for visitors to plan their visit. The friendly, experienced staff and guides are local experts and can assist with: • no fee accommodation and...more
Closed Now
Hours Today: 9:00 am - 5:00 pm
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Kings Square | 8 William Street, Fremantle, Western Australia 6160, Australia
+61 8 9431 7878
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from USD 95.28
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Reviews (153)
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1 - 10 of 124 reviews
Reviewed 3 weeks ago

Lots of good brochures and helpful advisors. Worth stopping in if you are looking for ideas for tours and how to see the area.

Date of experience: December 2018
Thank KaySchellberg
Fremantle Visit... C, Team Leader Visitor Information Services at Fremantle Visitor Centre, responded to this reviewResponded 1 week ago

Thank you Kay for taking the time to provide your review. We have a great team of ambassadors and staff that appreciate your positive feedback. Hope to see you again soon.

Reviewed 26 November 2018

A warm welcome and helpful advice from the people that know the area, with lots of maps and brochures to help you choose places to visit.

Date of experience: November 2018
Thank Wally139
Fremantle Visit... C, Team Leader Visitor Information Services at Fremantle Visitor Centre, responded to this reviewResponded 29 November 2018

Thank you Wally139 for your review. We take pride in providing exceptional customer service and advice.

Reviewed 14 September 2018

The lady there was very helpful and helped me more than even the Salvation Army or Google could. She told me that the Salvation Army in Freemantle was from 1898 to 1969 when it was gutted by fire and the building was demolished in 1971....More

Date of experience: September 2018
Thank Joshua R
Reviewed 13 September 2018

We wandered into the visitor centre to get information on what to do in & around Fremantle. The staff were friendly & efficient in helping us plan our adventures. Nothing was a bother.

Date of experience: September 2018
Thank nic0lac155
Reviewed 14 August 2018

We received excellent courteous service from the Fremantle Visitor Centre that gave us all the advice we needed to make our day most enjoyable. One member of staff even assisted us with the ticket machine outside the information centre. Thanks for the help and welcome.More

Date of experience: March 2018
Thank lovetrav_9
Fremantle Visit... C, Team Leader at Fremantle Visitor Centre, responded to this reviewResponded 16 August 2018

You've made our day! Thank you so much for taking the time to let us know. Fremantle does have some idiosyncrasies and we love to help. Between staff and our volunteer workforce, the Fremantle Ambassadors, we have the breadth of knowledge to be able to...More

Reviewed 23 May 2018

It was not hard to find the Fremantle Visitor Centre, Right in front of the Center, they have a mobile Botanic Gardens. It is quite small, but it attracts people. Once inside, the clerk helps people like us for directions. What a great idea to...More

Date of experience: February 2018
Thank Robby G C
Fremantle Visit... C, Team Leader (and Tiny Park Ranger) at Fremantle Visitor Centre, responded to this reviewResponded 24 May 2018

The mobile park was known as the Tiny Park. We were very fond of it too, but it's moved to another location. Instead, the City of Fremantle relocated some beautiful London Plane Trees to Kings Square, just outside our door. You'll still be able to...More

Reviewed 9 May 2018

I don't think you could ask any, sensible, question these guys could not answer. As expected, leaflets about tours and attractions abound as do helpful maps. Were it not for the current redevelopment of the square, it's also a good place to sit outside and...More

Date of experience: May 2018
Thank PARIS522
Fremantle Visit... C, Team Leader at Fremantle Visitor Centre, responded to this reviewResponded 11 May 2018

Gee, thanks PARIS522. That's a great rap you've given us. Glad we were able to help. We love questions. It's a great motivator to keep up-to-date with everything in Fremantle. Kings Square is a great place to see the world go by and in a...More

Reviewed 1 April 2018 via mobile

I stopped in here today after visiting nearby St Johns Anglican Church, and am very glad I did. The staff are friendly and helpful, and they have a lot of information and tips on things to do and see in Fremantle as well as the...More

Date of experience: April 2018
Thank KylieIsTravelling
Reviewed 21 February 2018

Spent several days in Fremantle on an extended trip to WA from UK. Should have called here first as when we did very helpful and friendly and with free maps and good advice would have saved us some shoe leather and time. Looking to come...More

Date of experience: January 2018
2  Thank 147ChrisB
Fremantle Visit... C, Team Leader at Fremantle Visitor Centre, responded to this reviewResponded 26 February 2018

Thank you for taking the time to let us know your experience. We have a wonderful team of volunteers and staff who know Fremantle and beyond to help make the most of your visit. We look forward to seeing you again.

Reviewed 21 January 2018

We called in to see what additional information was available and relevant to Fremantle. Very helpful staff and abundant literature available. We opted for the map of Fremantle and all sites of interest to us were circled and highlighted. Helpful advice also on the transport...More

Date of experience: January 2018
Thank Dan L
Fremantle Visit... C, other at Fremantle Visitor Centre, responded to this reviewResponded 24 January 2018

Thanks for the positive feedback. You've made our day and I'm glad we made yours! It's amazing how much there is to see and do in Fremantle.

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Questions & Answers
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Lisa G
6 September 2018|
Response from Fremantle Visit... C | Property representative |
Hello Lisa There aren't designated caravan car parks in Fremantle. However, you can park in any City of Fremantle off-the-street car park, but you will have to pay for the bays that you use. There are also private car parks... More
21 March 2018|
AnswerShow all 3 answers
Response from Fremantle Visit... C | Property representative |
Great answer by Dan below. Thanks Dan.
Deb M
26 November 2016|
Response from Fremantle Visit... C | Property representative |
HI debayne I apologise that we did not get to your enquiry at the time of posting. We have experienced some difficult with our email notifications and missed your message. If your query is still current please get in... More