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Super Cracow - Tours & Shuttle

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Traveller Overview
  • Excellent74%
  • Very good15%
  • Average2%
  • Poor3%
  • Terrible6%
Travellers talk about
“salt mines”(15 reviews)
About
SuperCracow offers you full transport service such as; airport transfers, tours, and sightseeing Krakow. Our most popular destinations are Wieliczka-Salt Mine, Auschwitz-Birkenau, Zakopane-Tatra Mountain, John Paul II route, Krakow City Tours in one...more
Suggested duration: More than 3 hours
Contact
ul. Bracka 15, Krakow 31-005, Poland
Website
+48 796 556 969
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Reviews (152)
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LanguageEnglish
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100
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All reviews salt mines auschwitz birkenau organised tour mini buses friendly driver amazing tour private tour great driver full day tour cracow tours meeting point salt mine tour excellent service company guide gregory van
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1 - 10 of 129 reviews
Reviewed today via mobile

We went on the Auschwitz-Birkenau trip with the company and had a very interesting day. I booked before we arrived in Poland and received my confirmation with collection time the day before the trip via email. We were collected 8:45am by Christopher in a very...More

Thank ellakavanagh15
Reviewed 2 days ago via mobile

This tour was absolutely fantastic. Firstly the company wasn't able to collect us from our Airbnb so they got someone to walk us from the Airbnb to the Minibus which was a nice touch instead of changing our location. The Minibus was clean upon arrival...More

1  Thank ShaneSilvanus
Reviewed 2 days ago via mobile

We went on an organised trip from Krakow to Auschwitz, Birkenau and the salt mines and it was amazing. The English speaking guide at Auschwitz was captivating and so knowledgable. It was a harrowing but amazing experience to learn about the history and to see...More

Thank Hannahmerritt
Reviewed 3 days ago via mobile

Really good tour of Auschwitz-Birkenau. Our tour guide was very knowledgeable and welcomed any questions we had . In Auschwitz we were given headphones , so walking around we could hear all the information being relayed to us . It obviously is an extremely poignant...More

Thank Moog0_4
Reviewed 1 week ago

This is a very professionally run company......good communication, comfortable, clean transport, well organised and everyone spoke great English. However, our experience was not as informative as we expected as we had a guide who mumbled, asked for questions but seemed reluctant to answer fully (perhaps...More

Date of experience: December 2018
Thank Leventhistle
Reviewed 1 week ago

Krzysztof (hopefully I got his name correctly), our driver, was very friendly and accommodating. He tried to answer all of our questions and did not rush us between different points.

Date of experience: December 2018
Thank Nam L
Reviewed 1 week ago via mobile

It would have been a nice trip if my money hadn’ t been stolen in the small bus that was supposed to be locked and secured. Since we are allowed to take only very small purse into Auschwitz, I left my belongings in the bus...More

Date of experience: December 2018
Thank Kristina S
SuperCracow, Kierownik ds. gości at Super Cracow - Tours & Shuttle, responded to this reviewResponded 1 week ago

We are very sorry to read this opinion. None of our guests have ever lost anything during the trip. The bus in the car park is always closed. There is no monitoring on the buses, so we have no evidence if any of the participants...More

Reviewed 2 weeks ago

We were picked up from our hotel and the guide and driver were very professional. The trip was well worth it and the guide at Auschwitz and Birkenau was very knowledgeable. The trip was so well organised we went with them to the salt mines...More

Date of experience: November 2018
Thank snappersue
Reviewed 2 weeks ago via mobile

Really well organised, collection was on time and comfortable new mini bus. Guide was really nice and knowledgable. Would highly recommend

Date of experience: November 2018
Thank Sureactive
Reviewed 2 weeks ago via mobile

I found this company to be very organised and informative throughout. They emailed the night before with the confirmed pick up time. Christopher picked us up, followed by the other passengers. Once all were collected, he gave us a run down of the day, how...More

Thank LeanneR0691
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Questions & Answers
Ask a question
Peter C
29 October 2018|
AnswerShow all 4 answers
Response from SuperCracow | Property representative |
Hello! Thank you for contact. You did not give us your address in Krakow. If you want to be picked up from the hotel send us information on booking at supercracow. com. Give us your reference number. Best Regards Michal
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