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Review Highlights
Nice and romantic place

Nice hotel, rooftop jacuzzi, romantic rooms, beautiful garden, but unfortunately right next to a... read more

Review collected in partnership with this attraction

Reviewed 26 July 2017
kajam653
Good service

Nice room, great view, friendly service. Still needs to improve restaurant menu; options for... read more

Review collected in partnership with this attraction

Reviewed 4 November 2016
jorgeperezji
,
Bogotá, Colômbia
Read all 1,236 reviews
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Traveller Overview
  • Excellent50%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“lovely place”(2 reviews)
“castle”(5 reviews)
“wedding”(2 reviews)
About
Contact
Rod. BR 040, Km 56 | Itaipava, Itaipava, Petropolis, State of Rio de Janeiro 25740-340, Brazil
Website
+55 24 2222-3747
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Reviews (1,236)
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1 - 10 of 12 reviews
Reviewed 2 weeks ago

The onion soup in the dough was ordered, however it was really a disappointment to realize something simple like this could be entirely wrong. I was caught off guard and just realized when it finished too soon just after a few spoons. There was not...More

Thank carehta
AdmCasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 1 week ago

Hi, Carehta. We appreciate your assessment and apologize for this, as this is not the standard we cherish. In fact, we have already forwarded their considerations to those responsible so that this kind of situation does not happen again. Once again, our sincere apologies. Hugs,...More

Reviewed 14 December 2017

We were invited to a wedding in the Castelo de Itaipava and made our booking to overnight here. In our checkin we got a free upgrade and a larger room was offered to us, the Suite do Príncipe. The decoration is lovely, the bed was...More

Thank carolinafzs d
casteloadmin, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 8 January 2018

Hello, carolinafzs. Thank you very much for your rating and we were delighted with your compliments. Our team is very grateful for the recognition of our work and is available to welcome you again. Hugs, Team Itaipava Castle.

Reviewed 23 November 2017

The staff is the best. Everyone is very polite and willing to help. We planned a trip to a near location and I was looking for a cheap place to stay. I was extremely surprised with the cost of the place and I always wanted...More

Thank Gilvam
casteloadmin, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 25 November 2017

Hello, Gilvam. All right? Thank you very much for your review and we were extremely happy to hear that you had a good experience at the hotel. Our staff feels flattered with every compliment! We only use it to clarify that the hotel has another...More

Reviewed 26 July 2017

Nice hotel, rooftop jacuzzi, romantic rooms, beautiful garden, but unfortunately right next to a busy highway.More

Review collected in partnership with this attraction
1  Thank kajam653
CasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 9 August 2017
Google Translation

Olá. Muito obrigado por nos avaliar no TripAdvisor. Ficamos muito felizes com sua avaliação e em saber que teve uma...More

Reviewed 26 May 2017

An incredible castle amongst gardens , palm trees and 2 charming restaurants (one of'em is more a kind of a pub with an outdoor terrace surrounded by brazilian native trees). Not to mention the medieval Hotel. It worths a visit.

Review collected in partnership with this attraction
Thank juan g
Reviewed 4 November 2016

Nice room, great view, friendly service. Still needs to improve restaurant menu; options for breakfast were small, good choice in fruits specially interesting for visitors from abroad.

Review collected in partnership with this attraction
Thank jorgeperezji
Reviewed 14 July 2016

A charming castle right off of the interstate. If you go there also go to The Park in Itaipava and try the cute shopping spree at uniao industria in Itaipava

Thank Sola117
PauloVitorSilva, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 15 October 2016
Google Translation

Hello Sola, Thanks for your opinion. Regards, Equipe Castelo de Itaipava Eventos & Hotel

Reviewed 6 July 2016

Went here thinking could visit and have a look. Was told at gate that is not open to public, just for events. But go in saying I'd go to restaurant for lunch. But found restaurant only had 4 basic things on menu...... DisappointingMore

Thank Worldtravelguy
PauloVitorSilva, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 15 October 2016

Hello First, we would like to thank your comments and your cooperation with us. Currently, the Castle of Itaipava, is intended to two main activities: hotels and events (box office and private). Because of this, there is a daily logistics of assembly and disassembly of...More

Reviewed 4 July 2016 via mobile

Been there a couple of times, and I really like the whole castle atmosphere! Too bad some areas are now closed to visitations, but if you have a party, wedding or something to celebrate there you should go. I don't know about the hotel because...More

Thank edupessanha
PauloVitorSilva, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 15 October 2016

Hello Edu, First, we would like to greatly thank your comments and your cooperation with us. Currently, the Castle of Itaipava, is intended to two main activities: hotels and events (box office and private). Because of this, there is a daily logistics of assembly and...More

Reviewed 1 January 2016 via mobile

Went with my wife and her family to this amazing venue. What a lovely place. We did New Year's Eve here and the staff and crew were all great. Amazing party, great music and food!

Thank Michael P
PauloVitorSilva, Gerente de relações com clientes at Castelo de Itaipava, responded to this reviewResponded 15 October 2016

Hello Michael, Thanks so much for yor opinion Regards, Equipe Castelo de Itaipava Eventos e Hotel

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