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Review Highlights
Off the ferry and into the information centre

This visitor information centre is just down from Gem Pier so you can just jump off the ferry and... read more

Reviewed 6 February 2019
Tony W
Friendly knowledgeable staff

Great place to start in Williamstown the staff have a long history with the area and willing to... read more

Reviewed 6 November 2018
Damian S
Melbourne, Victoria, Australia
Read all 24 reviews
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Traveller Overview
  • Excellent68%
  • Very good20%
  • Average8%
  • Poor0%
  • Terrible4%
Travellers talk about
“self guided”(2 reviews)
“walking tour”(2 reviews)
“victoria”(5 reviews)
Suggested duration: 1-2 hours
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1 Syme St, Williamstown, Hobsons Bay, Victoria 3016, Australia
+61 3 9932 4310
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Reviews (24)
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All reviews self guided walking tour victoria seaside gem friday pier commonwealth ferry toilets tours
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1 - 10 of 23 reviews
Reviewed 3 weeks ago

The information center in Commonwealth reserve near Gem Pier provied good information and friendly service . It also has public toilets that were reasonably OK.

Date of experience: February 2019
Thank Oldjack
Reviewed 6 February 2019

This visitor information centre is just down from Gem Pier so you can just jump off the ferry and walk down. Inside are very knowledgeable staff who know the area and whats going on. They are also very friendly and can really assist in making...More

Date of experience: February 2019
Thank Tony W
Reviewed 6 November 2018

Great place to start in Williamstown the staff have a long history with the area and willing to tell you about the different things to see and do whilst in the area.

Date of experience: October 2018
Thank Damian S
Reviewed 11 May 2018

We caught the ferry from Melbourne and called into the Tourist Bureau to see what was available to see and do. We were warmly welcomed by Margaret who suggested the self-guided walking tours due to out limited time. There were three separate walking tours, Maritime,...More

Date of experience: January 2018
Thank Graeme T
Reviewed 31 March 2018

Just popped in for a map, but was in for about 15 minutes engaged by the lovely woman who was very passionate about Williamstown. Went out with my map, but also an interest in the village area.

Date of experience: March 2018
Thank Shane B
Reviewed 24 January 2018

The Info Centre is in a great location, in the centre of everything. It has all the information you might want about Williamstown, Melbourne, and the rest of the state of Victoria. It has local bus timetables, maps for walks in the region, and the...More

Date of experience: January 2018
Thank platypus150
Reviewed 22 December 2017

The staff at the centre were very well informed and helpful. They took the time to find out our interests and gave us lots of ideas for activities during our stay.

Date of experience: November 2017
Thank markf253
Reviewed 22 October 2017

The Visitor Centre is located near Gem Pier in Nelson Place in a prime central location and provides the usual information and service and did the job as expected and well.

Date of experience: October 2017
Thank Oldjack
Reviewed 21 October 2017

Great central location. Loads of information, friendly staff answering your questions. Recommend do walking tour which departs every Tuesday & Friday at 11.45am. John (our tour guide) was very knowledgeable & entertaining.

Date of experience: October 2017
Thank Arthur B
Reviewed 8 June 2017

This centre is conveniently sited in central Williamstown on the corner of a park and near the port. I was amazed by the amount of information available about this and other areas plus other activities and places of interest in the state of Victoria. The...More

Date of experience: May 2017
Thank Betula103
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