TunzaFun Xtreme - Knox
TunzaFun Xtreme - Knox
TunzaFun Xtreme - Knox
3.8
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3.8
18 reviews
Excellent
8
Very good
5
Average
1
Poor
1
Terrible
3
Sarah K
Melbourne, Australia70 contributions
Aug 2019 • Family
Took the kids one Sunday afternoon so they could burn off some energy and get out the house. They had a ball. Seemed to spend a bit of time waiting for staff to come and hook them on everytime they wanted to climb so wonder if maybe they need a few more staff as these poor staff members were running back and forward. Would defnetly go again.
Written 5 September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Wandering Reviewer
Melbourne, Australia12,046 contributions
Mar 2017 • Family
I took my friends kids here who are 10 and 8. They loved it and burnt up so much energy. Unfortunately the school holiday period wasn't the best time but we all made the most of it. Recommendation that you get there early before the crowds arrive. I climbed, rolled, tumbled and swung through most things with the kids until my 56 year old body said 'give it up baby'. They made new friends and I watched on talking to other parents / grandparents.
Toilets were clean. Plenty of parking. Wheelchair friendly. We brought our own food due to allergies.
Good day out for a few hours.
Toilets were clean. Plenty of parking. Wheelchair friendly. We brought our own food due to allergies.
Good day out for a few hours.
Written 28 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michelle3911
Melbourne, Australia2 contributions
Mar 2017 • Family
We had my son's 8 year old party at Knox Tunzafun. The boys had a great time and burned a lot of energy. Great selection of walls and activities for different levels of climbing ability. A bit busy so they had to wait to be clipped/ unclipped but the staff were very good. The only negative was the lack of food at the party. It was 5pm and I had 14 hungry kids. The one plate of food was demolished very quickly despite having paid an extra $2 per person for pizza. I asked for more food but was told there wasn't any more, so a little disappointing.
Written 1 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JarrodB
1 contribution
Jan 2020 • Couples
I’ve seen some of you write reviews asking whether or not management has changed, it has and The Xtreme location has definitely gone downhill, they don’t respect the staff and repeatedly lie to their customer. They say that they provide uniforms but in the 1+ year that I was working there I never received my uniform even though I asked roughly once in a fortnight. The Dodgems cars and climbing arena are not safe for kids and are fundamentally flawed. A lot of the attractions are kept together with duct tape and maintenance with unqualified hands, the dodgem cars have a number of issues they’ve even caught fire once. The pay was decent for what it was but the hours are long and 100% physical the entire time, so it may seem like the average worker doesn’t care about your children’s safety but they do. They’re just poorly looked after & barely trained; we’re required to have a first-aid certificate by law but the manager & his supervisors don’t pursue and ultimately don’t care. The toilets are cleaned roughly once a week and generally most of the maintenance is done upstairs and in the cafe area. I wouldn’t recommend pursuing this career or coming here for a fun time. The Fountain Gate location is ultimately much better and is worth your while 😁
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tara B
1 contribution
Dec 2020
i purchased tickets online to go the next day and the place is closed and is a construction zone. i have called and the owner is aware and not refunding people money. this place is stealing and they are still taking online bookings. they ruined my son's birthday!
Written 29 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wendy1053
Melbourne, Australia1,142 contributions
July 2019
Not sure if this business has changed hands but the staff could barely be bothered helping. In the rock climbing area they clipped and uncoupled kids with no acknowledgement, no encouragement as they climbed and chatted amongst themselves.
Past experiences here have been so much better
Past experiences here have been so much better
Written 3 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arunachala
Gosford, Australia10 contributions
May 2017 • Family
We decided to have both of our daughters birthday party [ 6 and 10 yr olds] together in here in May 2017. We have attended few of these similar parties before. But I would say this was our best in terms of kids activities, helpfull staff, and overall party organisation. First of all it was easy to arrange the party as they had their own invitation self explanatory cards. On the day of the party there were 18 kids ! [ thirteen 10 yr olds and five 6 yr olds ]. Our wonderful host on the day was Taylor. The kids loved her. Initially the party began with a group session and photos. Then they took all the kids for the various levels of climbing activities. It was tricky with 6 year olds as it was a bit overwhelming for them in terms of difficulty and the volume of activities in a short span of time. But the 10 year olds were enjoying thoroughly. Two kids pulled out for various personal reasons. It was really amazing to see Taylor and other few staff were everywhere to help the kids in their activities or when they had difficulties in climbing. Then they were taken to the viewing upper deck for food, toilet, cake etc. The kids didn't like the sausage/pie and hence the staff replaced it with pizza, which the kids really loved. I should have ordered more chips/wedges. The cake session was followed by drift car session. The gifts were nicely collected and presented to us in a very organisational manner. It was 2.30 hrs of non stop fun for the kids. They didn't charge extra and were flexible in terms of food or additional number of kids ! At the end very professional staff , thoroughly enjoyable activities, well deserved kids party place and many thanks for TAYLOR !
Written 27 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mick A
Melbourne, Australia419 contributions
Aug 2016 • Family
Visited on a cold wet day and was very pleased. We did the climbing walls, and while some were challenging they were all fun. Both staff members were awesome and full of enthusiasm. We had a problem with one the games machines but it was sorted really quickly. Even when leaving and 'spending' the tickets was an enjoyable pleasure.
Thanks guys.
Thanks guys.
Written 19 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dianna19
55 contributions
Mar 2020 • Family
We used a groupon for a birthday party and ordered platters. Everything went super smooth, Bobby was an excellent host.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bella C
Sydney, Australia2 contributions
Apr 2019 • Family
We purchased the 2.5 hr party package and 1.5 hrs in the kids went to the party room we were using to get water bottles, only to be told the staff had moved all of belonging out of the room into their own 'storage cupboards'. Why? When we went to retrieve everything from them, the LEGO presents he'd just received for his 7th birthday were missing. Five (5!) phone calls to them and not a single return phone call has been received. We have since reported the theft to police. Our assigned 'Party Host" was too busy eating the food from our child's food platters in the kitchen to be able to help even bring water to the table. An unbelievable experience - we will NEVER return.
Written 5 April 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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