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The Glen Innes Visitor Information Centre

152 Church St, Glen Innes, New South Wales 2370, Australia
+61 2 6730 2400
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Review Highlights
Very helpful

Everyone working there was helpful when asked questions and in fact went out of their way to give... read more

Reviewed 2 days ago
JoseandKathie
via mobile
Super friendly and informative

Staff able to provide local information not in brochures about road conditions and preferable... read more

Reviewed 13 August 2017
Bartled57
,
Yass
via mobile
Read all 72 reviews
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Overview
  • Excellent72%
  • Very good20%
  • Average8%
  • Poor0%
  • Terrible0%
Travellers talk about
LOCATION
152 Church St, Glen Innes, New South Wales 2370, Australia
CONTACT
Website
+61 2 6730 2400
Write a Review
Reviews (72)
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1 - 10 of 72 reviews

Reviewed 2 days ago via mobile

Everyone working there was helpful when asked questions and in fact went out of their way to give us more information than we needed. It was well stocked and had a variety of items for purchase besides the usual maps, stickers and magnets.

Thank JoseandKathie
Reviewed 13 August 2017 via mobile

Staff able to provide local information not in brochures about road conditions and preferable routes for a small motorhome.

Thank Bartled57
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 15 August 2017

Hi Bartled57, Thank you for your great support for our Info Centre. Hope to see you again in the future. Regards Peter Teschner

Reviewed 9 August 2017 via mobile

The centre offers plenty of souvenir options including items made from the local tartan. The staff are helpful and friendly. You can even purchase bags of wash to try your luck at finding a saphire or two.

Thank Whitwillow
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 13 August 2017

Thank you Whitwillow for your kind words. Staff understand that service is everything. Look forward to you calling in again. Regards Peter

Reviewed 4 July 2017

Glad we stopped in, staff very helpful, lots of brochures to help organise our stay during a recent trip to Glen Innes. My husband loves to take photos so they recommended some great spots to visit.

Thank KylieJP1
Reviewed 27 May 2017

The Australian Celtic Festival was a very busy time in Glenn Innes I went to the Tourist Info Centre to get my tickets. The staff were amazing rearranging to make sure i was served quickly. Information flowed Not only did i get my tickets but...More

Thank treasurechild
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 29 May 2017

Dear treasurechild, Your feedback is much appreciated. The staff and volunteers are under a great strain during these times and with this year being a record attendance was no different. Feedback as you have provided confirms the work they do....a big thankyou. Peter Teschner

Reviewed 23 May 2017

The counter staff were really under pressure as myself and I think about 3 coach loads of people came to collect their tickets for the Celtic festival. They remained smiling, cheerful and above all helpful as they dealt with our tickets and inquiries. Well done!

Thank janine891
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 25 May 2017

Dear Janine...thank you for your kind support. Yes the Festival is a busy time for all staff and situations like you recall happen quite regularly. I have a wonderful team of which I am most proud. Peter Teschner

Reviewed 22 May 2017

Staff are extremely friendly, nothing is too much trouble and the bagpiper at the front is a very welcoming feature for The Celtic Festival. Purchased some lovely mementos and Welsh jewellery at reasonable prices. Must stop here every time regardless of your destination.

Thank Di R
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 24 May 2017

Dear Di R...thank you for your kind words. Everyone of my staff enjoy their job and customer service is crucial to our industry. Please make sure you call in again next time through. Peter

Reviewed 14 May 2017

For anyone requiring information about Glen Innes, the staff at the Visitor Info ctr are very helpful and knowledgeable. The centre is also very close the the CBD.

Thank Linda R
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 16 May 2017

Thank you Linda R for your great feedback. Our Centre is open Mon - Fri 9am - 5pm Weekends and Public Holidays 9am 3pm (except Christmas Day and Boxing Day when we are closed)

Reviewed 6 May 2017

Very busy place during the festival, but lots to buy and very helpful staff with info on Glen Innes and surrounds plus of course the festival. Maps, programmes, etc. for handouts.

Thank wizenedofoz2016
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 8 May 2017

Dear wizenedofoz, Thank you for you kind feedback. We have enjoyed a record festival. So many new visitors experiencing first time our great town and great event.

Reviewed 28 April 2017

The Glen Innis visitor information Centre is very informative staff very helpful and obliging, able to give plenty of directions to local tourist traction attraction is painful

Thank GrannyJules2014
Peter T, Manager at The Glen Innes Visitor Information Centre, responded to this reviewResponded 1 May 2017

Thank you Granny Jules for your 5 star thumbs up. Peter

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