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I recently completed a two week charter with CYA on a Seawind 1250 (Harley Girl) with my wife for our honeymoon. This was my 6th charter from Airlie Beach however the first time I've been through Charyer Yachts Australia. Of the four companies I have now chartered from I can honestly say CYA were the best by far. At check in we were warmly greeted by Abby and Mel before Kieran helped us collect our bags from our car and take them to the boat before showing us around and giving us a brief run through. Mel had prepared the 'Honeymoon Package' for us which was amazing! We felt very spoilt from the lovely wine, cheese and chocolates to the 'Just Married' sign across the tender davits and the dinner voucher for an amazing seafood dinner at a local restaurant before sleeping on the boat at the marina overnight. The following morning we were met by Dave for our briefing which was professional but light hearted, covering the important things we needed to know and dropping in some local knowledge to ensure we had the best honeymoon. After about 2 hours and a quick sail around the bay Dave left us and we were on our own for 2 weeks with a beautiful boat to explore the Whitsundays as we pleased. The boat was a 2016 Seawind 1250, owners version. Everything worked perfectly and the boat had been immaculately maintained which I had not seen before in any of my previous Charters. The standard and presentation of the vessel is a true credit to the team at CYA. Although we were 'on our own' the team at CYA were never more than a call on the radio away. Checking in with Abby twice a day and hearing her warm friendly voice reaffirm that we had a great plan for the day ahead was a real highlight. Abby and the team were more than happy to assist us with booking a berth at Hamilton Island for a mid way visit too. At the end of our two weeks upon our return to Airlie Beach we were met by Rolly who helped us refuel the boat and debriefed us which again was professional but friendly. We stopped by the office to thank the team on our way out and were again met with lots of smiles and well-wishes. Having chartered through 4 providers now I feel qualified to say again that Charter Yachts Australia were the best. There was nothing particularly wrong with any of the other companies in the past, it's just the attention to detail, the 1%ers, the friendly staff and the immaculately maintained and appointed vessel that set CYA apart for me. Would hands down charter again.…
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Review collected in partnership with this attraction
Date of experience: June 2021
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All the staff we met were really friendly and helpful, the Whitsundays is a beautiful place to sail and the overall experience was really great and even as a non sailor like myself it was excellent. Highly recommend Charter Yachts Australia.
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Review collected in partnership with this attraction
Date of experience: June 2021
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Response from CharterYachtsAus, Front Office Manager at Charter Yachts Australia
Responded 4 days ago
Hi Jan, thank you so much for your review. It was great to chat yesterday when you came back in, you guys were probably one of the first to sight whales in the Whitsundays. it is always lovely to hear about your travels when you return, we all are extremely passionate about the area and enjoy others enjoy what we have here. Look forward to welcoming you aboard again.
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It's hard to put into words how amazing this adventure was. The staff at Charter Yachts Australia went above and beyond to ensure that our honeymoon was magical. We had to reschedule our initial booking due to Covid. The way the staff handled this unprecedented event was exceptional. "Divocean" was more than we could have hoped for. We fell in love with her. Well equipped, clean and comfortable. Given it was just my husband and I we were spoilt for space. Mother nature put on quite the show, the weather was exceptional, the water warm and crystal clear. We woke to watch the sunrises and marvelled at the sunsets. We snorkelled with a variety of fish and turtles, so many turtles. We saw dolphins when voyaging from one Bay to another exceptional beach. We fished in the appropriate zones and feasted on fresh seafood for dinners. We did a few of the walks, the views were magnificent. I would highly recommend the rock art and middens of the Ngaro People in the caves at Hook Island's stunning Nara Inlet. We loved the scheduled radio check ins, listening to other crews plans, getting weather updates and any advice needed for our travels. We relaxed and reconnected. We had 7 perfect days exploring this beautiful part of the world. When we do it again we'll double the time, we will do it again. We can't recommend this adventure enough and we strongly encourage getting in touch with Charter Yachts Australia to help make your Whitsunday Holiday dreams come true.…
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Date of experience: May 2021
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Response from CharterYachtsAus, Front Office Manager at Charter Yachts Australia
Responded 1 week ago
Hi Alyson, thank you so much for taking the time to write us such a wonderful review. We are so excited to hear about your honeymoon and how wonderful it was. We feel very privileged to have been a part of this very special holiday for you and your husband, it sounds amazing. Hopefully we will see you again for possibly an anniversary charter. Take care and best wishes for a fun filled future together.
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Amazing experience on Yaminda, Charter Yachts Australia fantastic, Would thoroughly recommend it to anybody. Kieran came on board for the briefing and thoroughly went right over the whole yacht explaining everything in detail he was excellent. The yacht was well provisioned, clean, everything worked, even the motor on the dinghy !! Best holiday ever, wandering in an out of one beautiful bay after another in beautiful aqua water. Abby on the radio was a sheer delight, bright friendly happy voice to check up on us twice a day. Would highly recommend getting a copy of 100 Magic Miles and reading thoroughly before going to familiarise yourself with yachting if you are a first timer, there is one on board, but previous knowledge great advantage. Again on returning to the harbour bright happy staff welcomed us back for another very good debriefing. Just do it an amazing adventure with a very competent company.…
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Date of experience: May 2021
1 Helpful vote
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Response from CharterYachtsAus, Guest Relations Manager at Charter Yachts Australia
Responded 4 weeks ago
Wow, what a review!! Thank you for taking the time to write up such an amazing review for us. It is very exciting for us to read such positive feedback and very satisfying to know we have done our job well. We are all very passionate about the Whitsundays and our jobs here at CYA. She is a lovely vessel Yaminda and has created wonderful memories for a lot of people. Abby and Kieran will be over the moon when they read this. We look forward to seeing you up here again.
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great location of the boat on the marnia - staff very engaging - would highly recommend local knowledge on land and sea much appreciated
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Review collected in partnership with this attraction
Date of experience: May 2021
1 Helpful vote
Helpful
Response from CharterYachtsAus, Guest Relations Manager at Charter Yachts Australia
Responded 3 weeks ago
Hi lukemck1324, Thanks so much for taking the time to leave us a review, we really appreciate it! Thrilled to hear you had a great experience with us and that we were able to be so helpful to you throughout your Charter Yachts Australia experience. Looking forward to seeing you all onboard again in the future!
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