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An unbelievable experience - we loved every minute aboard our Karma Kat! What an incredible privilege we had to spend seven nights & days sailing around the magnificent Whitsundays Islands. We had three other vessels & families with us, travelling in convoy. It was a marvellous experience gift is all - kids aged from 2yes to 22yrs across 4 families & life long friends.…
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Date of experience: June 2022
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Response from CharterYachtsAus, Guest Relations Manager at Charter Yachts Australia
Responded 1 week ago
Hey Tash_Vincent, Thank you so much for taking the time to give us such beautiful feedback from your trip! It's an absolute pleasure to hear that you had such a wonderful experience with your family & friends, the Whitsundays is such a magical place so it's hardly a surprise you enjoyed sailing around our little slice of paradise ;) We look forward to seeing you all again soon!
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Great opportunity to renew my acquaintance with the Whitsundays and enjoy all that it offered. Vellala a great boat to have as our base and plenty of room for two of us.
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Date of experience: May 2022
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Response from CharterYachtsAus, Guest Relations Manager at Charter Yachts Australia
Responded 1 week ago
Hi Tag2267, Velella certainly is a fabulous boat for two! I'm so happy to hear you had such a great time and you got to revisit such a beautiful part of the world! We hope you don't stay away too long, we look forward to seeing you back onboard sometime in the future!
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We had a fantastic time onboard Kajura, very comfortable. CYA provided great service and instructions. No issues to speak off, everything happened as planned. Definitely would use these guys again.
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Review collected in partnership with this attraction
Date of experience: June 2022
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Response from CharterYachtsAus, Guest Relations Manager at Charter Yachts Australia
Responded 1 week ago
Hey lamars268, We are very happy to hear you had a fantastic trip and you enjoyed your vessel, this is always music to our ear so thank you for taking a moment to let us know what you thought of your experience! We very much look forward to seeing you back onboard again soon :)
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We did a bareboat charter with Charter Yachts Australia. They were fantastic at every step of the process, including preparation and throughout the charter. Very responsive to any requests or issues raised. We reported a sub-standard piece of equipment rented from an outside provider. Charter Yachts immediately contacted the outside provider and had the hire for the sub-standard equipment refunded within 10 minutes. Outstanding service and experience. Thank you, CYA!…
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Review collected in partnership with this attraction
Date of experience: June 2022
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Response from CharterYachtsAus, Guest Relations Manager at Charter Yachts Australia
Responded 1 week ago
Hi alexca102, Thank you for taking the time to leave us some feedback from your trip, good & bad its great to know where we are at and how our charterers enjoy their experiences with us! I am sorry to hear you had some faulty equipment but very relieved to see we were able to remedy this for you, and quickly too! We work really hard to go above and beyond for our charterers so I'm glad to see this was your experience as well. We look forward to having you onboard again sometime soon! :)
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Flawless in the service and the beautiful catamaran “Vellela” we sailed. Highly recommend CYA and will use them again.
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Review collected in partnership with this attraction
Date of experience: June 2022
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Response from CharterYachtsAus, Public Relations Manager at Charter Yachts Australia
Responded 1 week ago
Hi Peter D, Thank you so much for leaving us such a lovely review! We are thrilled to hear our service and vessel was top notch, we are a small company but we really strive to go above and beyond for our charterers. We all look forward to having you onboard again soon!
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