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We hadn't expected to see any of the Great Barrier Reef on a 5 day stay in Mackay, but our hosts had kindly done the necessary research before we arrived and based on the brochures collected we decided on the day out with Reefstar Cruises.even though it meant a 2 hour each way drive to Airlie beach. Everything went very well and the days cruise was excellent except that it was spring tide and the water was very cloudy in the area around the actual reef. Suggest if you plan to do this day out our suggestion is that you avoid the full moon. The food was good and every part of the trip was first rate .…
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Date of experience: January 2019
Helpful
Very professionally run Crew were amazing and kept everyone well informed with plans for the day They spoke to each group individually going above and beyond to make everyone welcome We chose to go with The Ultimate Experience which included the Hill End Inlet walk if I remember correctly It was well worth the small extra cost. There was plenty of food Lunch was delicious as was morning and afternoon tea Thanks again for a great day out …
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Date of experience: January 2019
Helpful
The crew were great. Extremely well organised event, stinger suits and snorkeling gear was provided. Food was plentiful and they had gluten free options available. Whitehaven was spectacular. Special mention of the indefatigable tour guide Vicki. Well worth the money.
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Date of experience: January 2019
1 Helpful vote
Helpful
Response from Reefstar C, Public Relations Manager at Reefstar Cruises
Responded 23 Jan 2019
Thank you for the great review! We're glad you enjoyed the trip and Vicki's wonderful work as a guide. Hope to see you on board again soon.
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+1
We took the ultimate experience with snorkeling/glass bottom boat, hill inlet and whitehaven beach. It was raining a few days earlier but the weather was terrific on that day. The crew were so wonderful especially Victoria who was very energetic and friendly. For those that went snorkeling, stinger suits, snorkels, life jackets and noodle pools were provided. I went for the glass bottom boat so while waiting for the boat to arrive, I could see that the crew really took care of the safety of those that went snorkeling. There was a crew member on board with her binoculars to keep an eye on whether anyone needs help. The glass bottom boat experience was also nice as well as Victoria shared with us regarding the reefs. Lunch was done on board the ship at whitehaven beach. The faster you finish your lunch, the more time you have on the beach. The sand was so white and smooth. We then went for a short hike at the north end of the beach for the hill inlet. The views were fantastic! …
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Date of experience: December 2018
1 Helpful vote
Helpful
Response from Reefstar C, Public Relations Manager at Reefstar Cruises
Responded 5 Jan 2019
Thank you for the great review! So happy to hear you enjoyed your day out with Reefstar, and that the weather turned it on for you! We hope you enjoyed your time in the Whitsundays, and that we see you again soon.
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An absolutely fantastic day aboard this cruise into the Magnificent Whitsundays 1st I would like to say the Crew are absolutely excellent they will look after you from the word go and make sure you have an awesome experience 2nd The food well it just kept coming from morning Tea to Buffet lunch ( And there is lots of Food then afternoon tea and a licenced bar and happy hour on your trip back The skipper is funny and a wealth of Knowledge and keeps you updated throughout the day the beaches we visited #1 stunning the whole day was brilliant Thanks to Ross ( The owner ) and your fantastic crew we will talk about this day for years to come. Thanks again Blanka & Steve Field ( Perth WA )…
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Date of experience: November 2018
1 Helpful vote
Helpful
Response from Reefstar C, Public Relations Manager at Reefstar Cruises
Responded 1 Dec 2018
Hi Blanka and Steve, Thank you for the lovely review! So pleased to hear you had a great trip with Reefstar, our crew love to hear feedback like this so it's very much appreciated. Hope you thoroughly enjoyed your Whitsunday trip, and that you come back again soon! Many thanks and happy travels, The team at Reefstar
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