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Reefstar Cruises

Open Now: 8:00 am - 7:00 pm
Open today: 8:00 am - 7:00 pm
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Traveller Overview
  • Excellent84%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
About
Reefstar Cruises offers a relaxed, comfortable cruise of the Whitsunday Islands including the area's most iconic sites. Our full day tour operates, Monday, Wednesday, Friday and Sunday and is great for all ages. Visit Fringing Coral Reef for a...more
Open Now
Hours Today: 8:00 am - 7:00 pm
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Suggested duration: More than 3 hours
Contact
Shute Harbour, Airlie Beach, Queensland 4802, Australia
Website
+61 7 4946 5255
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Reviews (307)
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All reviews glass bottom boat three island cruise hill inlet sammy jo complimentary cocktail tequila sunrise whitehaven beach day trip fish lunch and afternoon tea highly recommend this cruise biscuits the staff were extremely friendly amazing cruise great value for money stinger suits food was great
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1 - 10 of 292 reviews
Reviewed 1 week ago via mobile

An absolutely fantastic day aboard this cruise into the Magnificent Whitsundays 1st I would like to say the Crew are absolutely excellent they will look after you from the word go and make sure you have an awesome experience 2nd The food well it just...More

Date of experience: November 2018
Thank Steve F
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 1 week ago

Hi Blanka and Steve, Thank you for the lovely review! So pleased to hear you had a great trip with Reefstar, our crew love to hear feedback like this so it's very much appreciated. Hope you thoroughly enjoyed your Whitsunday trip, and that you come...More

Reviewed 3 weeks ago via mobile

I could say the heading says it all...here’s more detail: Pros: - EXCELLENT newer (2001) catamaran with ample room & facilities. - VERY knowledgeable & friendly crew! A customer dropped her mobile phone into the water off the pier while boarding. They immediately sent in...More

Thank Dennis S
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 2 weeks ago

Thank you for your review! We're happy to hear you were pleased with the vessel and our crew! We do take our guests safety and wellbeing seriously (particularly when it comes to snorkeling and hikes) so, your final point is good advice, we do hope...More

Reviewed 3 weeks ago via mobile

Thanks so much to all the cabin and crew they really made it awesome, my wife and I were a little worried ya out doing a day trip with a 4yo and a 2 yo but all the crew especially Victoria really helped out entertaining...More

Date of experience: November 2018
Thank Gregfox72
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 2 weeks ago

Thank you for your great review! It can be intimidating taking young children out on a big day of sightseeing, so we're so happy you found your Whitsunday experience to be smooth and special!

Reviewed 3 weeks ago via mobile

Shoutout to the cute little french tour guide that can speak chinese (I think)! She's awesome! Great photos taken by gary in the spiderman suit :) had a wonderful day, an experience to never forget. And oh yeah, the lunch buffet is great, not just...More

Thank pascaldE8354PL
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 2 weeks ago

Thank you for the kind words, and yes our lovely tour guide Vicky can speak french and chinese, we are very lucky to have her :) Hope to see you on board again one day!

Reviewed 3 weeks ago

Good service with hotel pickup and we got a good discount as well so price felt fair. Plenty of room on the boat and the staff were very nice and helpful. Still felt this was a little too much herding tourists around for our taste....More

Date of experience: November 2018
Thank Johan K
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 2 weeks ago

We regret the Whitsundays did not meet your expectations. Sometime visitors are surprised at the popularity of these iconic sites. We are disappointed you did not find the cutlery and dinner plates next to our selection of breads so you could have sampled our fourteen...More

Reviewed 3 weeks ago via mobile

My friend and I took a day trip to the Whitehaven beach with snorkel and bush walk to the Inlet Hill lookout with the Reefstar Cruises from the Airlie Beach. It was an excelently organized tour. They take you with 2 zodiac boats from the...More

Date of experience: November 2018
Thank MirkaYVR
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 2 weeks ago

Thank you for the great review, we are glad to hear you enjoyed our tour and our lovely Victoria took great care of you!

Reviewed 1 November 2018 via mobile

Did the ultimate experience last Monday. Totally lived up to its name. Snorkelled and saw heaps of colourful fish. Did the tongue point walk for the fantastic view. Went to Whitehaven Beach and relaxed. The strong northerly wind made the beach a bit less picturesque...More

Date of experience: October 2018
Thank Wilkie4343
Reefstar C, Guest Relations Manager at Reefstar Cruises, responded to this reviewResponded 4 November 2018

Thanks for the awesome review! Glad to hear you saw lots of fish and those pesky northerly winds didn't spoil the day!

Reviewed 27 October 2018 via mobile

We chose the Relax & Explore package. A coach picked us up and drove us to the jetty. The catamaran was waiting, once on board we watched an A/V presentation of what we might see on Whitsunday Island. The lamingtons and fruit cake accompanied coffee...More

Date of experience: October 2018
Thank 791anitat
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 4 November 2018

Glad to hear you enjoyed our Relax and Explore tour, thank you for the great review and rating :)

Reviewed 25 October 2018 via mobile

We chose the “Ultimate Experience” day cruise with Reefstar, which takes in Whitehaven Beach, Hill Inlet and a choice of snorkelling or riding in a glass-bottom boat to see some of the reef. We were very impressed with the whole tour. The staff were amazing...More

Date of experience: October 2018
Thank Kylie W
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 4 November 2018

So glad you enjoyed your trip with Reefstar, thank you for your review! We do our best to provide a fun filled day on the water, with the comfort and safety of our guests always a priority :) Hope to see you on board again...More

Reviewed 24 October 2018 via mobile

Excellent, knowledgeable friendly crew. Very child friendly. The boat was spacious and the journey passed quickly. All necessary equipment was provided included sun tent for the beach. It was reassuring to know that the crew put customers well-being as a priority. For example able to...More

Date of experience: October 2018
Thank 779grantp
Reefstar C, Public Relations Manager at Reefstar Cruises, responded to this reviewResponded 4 November 2018

So glad our tour exceeded expectations, we always strive to keep our customers comfortable and safe. Being family friendly is so important to us too! Thank you for your great review, we hope to see you on board again soon!

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Questions & Answers
Ask a question
David B
21 September 2017|
AnswerShow all 2 answers
Response from Reefstar C | Property representative |
My apologies for the delayed reply. We use smaller 'dinghy' type Tenders to transfer guests to the beach.
1
Vote
David B
21 September 2017|
Answer
Response from Reefstar C | Property representative |
My apologies for the delayed reply. It take approximately 1.5 hours to reach Whitehaven Beach.
0
Votes