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ZigZag Whitsundays

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Airlie Beach, Australia
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About ZigZag Whitsundays
ZigZag Whitsundays is a 1 Day tour of the Whitsunday Islands including Whitehaven Beach, South Whitehaven Lookout, stunning snorkel locations and an Island resort. ZigZag is a remarkably comfortable ride with newly installed high back padded seats in 2020 allowing guests of all ages and adventure levels to enjoy the tour without seasickness and the highest comfort and safety possible on a boat. Our crew are handpicked by a marine biologist allowing the best eco practise available today, they are also trained in the highest safety and marine training standards available, to make your day a special one you will remember for a lifetime. So come and join ZigZag and visit the famous Whitsunday Islands.
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Hours Today: 8:00 am - 7:00 pm
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Overview
Even if you only have a day to explore the Whitsunday Islands, make the most of it aboard the powerful yet comfortable ZigZag boat. Enjoy a buffet lunch on Whitehaven Beach; snorkel among coral and tropical fish; and chill out at the stylish Palm Bay Resort. Your day includes snorkeling gear (and wetsuits), as well as morning tea, afternoon tea, and lunch.
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Mathilde D wrote a review 16 Jan
Sydney, Australia1 contribution
Really DISAPPOINTED by the crew on board! The communication was miserable about the time we had for one of the activity! To explain: after the snorkelling, one member of the crew let us go for a walk to a lookout without saying something specific about the time we had! So we went on this walk (burnt our feet because the crew never mentioned that this walk would be impossible without shoes - we were not the only ones among the passengers to burnt our feet on this walk and complain about it) and maybe 15/20 minutes after, on our way back, almost at the end, one member of the crew came to us, SHOUTING and SCREAMING on us TO RUN because we were apparently late (but no one told us about the time we had to do this walk) so we answered that we had our feet burning and she said that she doesn’t care (by the way never asking and make sure that we were ok) and saying to us that « IF YOU DON’T RUN, YOU GONNA STAR ON THIS ISLAND AND SLEEP HERE ! ». She said that the passengers were waiting for us for 20 minutes but when we asked to some of them they said that it was ok, that they didn’t wait that long! So it was a lie to make us run and to treat us like children! They forgot that we are not friends and you can’t talk to people like that and ESPECIALLY when they are your CLIENTS! I repeat, but for this stop they never told us at what time to come back on the boat and one of the member said that it was ok, we had the time to go on this walk, without saying how long we had to do it! It was so UNFAIR and DISRESPECTFUL ! They should have mentioned at what time we had to come back on the boat! I do not recommend this company who don’t treat their customers like they should be treated! Maybe it would be smarter to make everyone ready and to look for people calmly few minutes before the departure… and not to wait the last minute… it’s all about organisation!!
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Date of experience: January 2022
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Allison M wrote a review 16 Jan
2 contributions1 helpful vote
We had an amazing fun filled day with Zig Zag and would highly recommend to anyone wanting an exhilarating fast boat ride to a paradise destination. Every minute of the day was enjoyable starting from the fun, fast boat ride, to the swim in the crystal waters of Whitehaven Beach and a lovely lunch provided by the Zig Zag team. Snorkelling in clear blue warm water was enjoyed by all. We were then on the way home taken to Palm Cove for a dip in the pool and cocktails, a perfect way to finish an awesome memory making day. Thank you Zig Zag for a being so professional, warm and friendly. I can't recommend highly enough, going with a smaller, faster boat made the experience much more fun which you may not get with the bigger boats and tour operators.
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Date of experience: January 2022
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Gabi D wrote a review 14 Jan
Sydney, Australia8 contributions1 helpful vote
I encourage anyone interested in visiting the Whitsundays/ Whitehaven to book this trip! South Whitehaven beach is just as nice as the main beach and the lookout is unreal. Everything was really organised and the snorkelling was great. The crew were so kind and the food was amazing. Would recommend to anyone!
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Date of experience: January 2022
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CafersinAirlie2022 wrote a review 11 Jan
1 contribution
Had a great day with the crew who were welcoming and entertaining. There was something for everyone from the awesome fast boat ride to the snorkeling and stopover at Palm Bay. Highly recommend Zigzag for your trip to Whitehaven.
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Date of experience: January 2022
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Response from Nathan J, Guest Relations Manager at ZigZag Whitsundays
Responded 1 week ago
Thanks for the review on our Whitsundays Day Tour we hope to see you again soon :)
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Ross M wrote a review 11 Jan
5 contributions2 helpful votes
It was amazing, a great boat and fantastic crew, they all enjoyed what they do it more than a job to them. The snorkelling was fantastic. Would highly recommend Zig Zag
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Date of experience: January 2022
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Response from Nathan J, Public Relations Manager at ZigZag Whitsundays
Responded 1 week ago
Thank you for the recommendation :)
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