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The water isn’t salt from the sea it seems, heavily chlorinated, might as well have just gone to a cheaper pool, very sad about this, as chlorine should not be swam in.
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Date of experience: November 2020
Helpful
I am a member. Im paying $125 per month. And yet, when there is slightest issue such as a paid for pass not working, there is no one there to help. Terrible customer service. The pool is nice but honestly I cannot recommend this gym because of its dysfunctional customer service. If you want to try, just assume you are on your own. There is no one there to help of there is a problem.…
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Date of experience: February 2020
Helpful
It's definitely worth having a swim at the sea baths - I'm just not so sure it's worth going back. The place reeks of chlorine... which was the first big surprise. Isn't this supposed to be salt baths? Why not add more salt rather than dump chlorine into the beautiful sea water? Girls at the reception were quite helpful, and life guard was friendly. Pool is rather small really for lapping. The hot spa was full of regulars hogging the jets. Were they wearing bathers or yfronts? I'm not sure, but it felt weird.... Change area was ok, and shower was good pressure. I had to rush though because $6.00 an hour parking and $2.00 locker, and $13.00 swim, the experience adds up quickly!…
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Date of experience: December 2019
1 Helpful vote
Helpful
Since this place was built to the high profit margin standards of builder Bruno Gatzka, the bathroom has struggled to meet 1 star standard, with showers that have uneven pressure, flooring unsuitable for the traffic, broken bits and pieces and a general air of collapse, but finally finally a much needed renovation has put a fresh floor and fittings in the change rooms. The pool is sometimes oversubscribed especially during swim classes for children, but still the best in the area. Steam room is also due for renewal. Best arrive by bike and park at the doorstep otherwise the nearest daytime free parking is behind Acland Street Woolworths and thereabouts. Paid parking nearby is moderate to expensive.…
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Date of experience: November 2019
Helpful
Marisa is a great asset to this gym. She is a perfectionist who insists on good technique and making clients' exercise experiences safe, effective and fun. Her enthusiasm is boundless as she inspires everyone around her to perform their best. She is exceedingly generous with her time, sharing her vast knowledge about exercise technique and remedial exercise after classes (without any sales pitch). She truly loves people and is passionate helping everyone improve their health. If you visit, you'll find her easily - she's the one with the biggest smile, amazing body and energy galore - ready to help and inspire you. …
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Date of experience: October 2019
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