We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Peels Tourist and Ferry Service

Lakes Entrance, Australia
More
Travellers talk about

Peels Tourist and Ferry Service
Booking unavailable on Tripadvisor

Want other options you can book now?
148Reviews2Q&A
Traveller rating
  • 68
  • 57
  • 8
  • 8
  • 7
Traveller type
Time of year
Language
Selected filters
  • Filter
  • English
Popular mentions
Smikenn wrote a review Feb. 2021
Morwell, Australia50 contributions6 helpful votes
Went on the smaller boat up the river to the winery. The boat is a bit outdated, would have preferred to sit outside but only inside seating available. The guy driving the boat done a good job and very informative. Pulled up at the bottom of a hill to a waiting bus that was so old and wrecked but was definitely the highlight of the trip as we couldn’t stop laughing it was that bad and it took us up a windy steep hill to the winery. Meals and atmosphere at the winery was wonderful. The bus trip back down the hill was a blast!
Read more
Date of experience: February 2021
Helpful
Share
Boxing_Kangaroo wrote a review Feb. 2021
Melbourne, Australia174 contributions158 helpful votes
I phoned to try book a trip over the New Year's period and was met by an extremely rude individual who tersely told me in no uncertain terms that they were booked out for the tour over the period I enquired about. On asking about other options they might have I was again hit with a smart-alecky reply, so I didn't pursue it further. This was clearly a company not interested in providing pleasant customer service, and ranks with the worst tourist related customer service experience I've had anywhere. Okay, I get it, this type of operator think if you're a tourist and they're booked out you're of no use to them, so they don't need to show you any regard. There's always another tourist coming along later for them. Unfortunately I'm not just a blow-in tourist, and not only will not be using their services again, I will be advising others to avoid them too. If this is the sort of customer service this place is dishing out to tourists to the region on a regular basis, it's an embarrassment and I can only apologise on their behalf. It's exactly what we don't need in these uncertain times. When I rang their main competitor soon afterwards (see separate review) I was met with a helpful and professional person who went out of her way to find options for my trip. What a contrast.
Read more
Date of experience: January 2021
Helpful
Share
Michael C wrote a review Feb. 2021
Melbourne, Australia5,229 contributions382 helpful votes
We rang on Wednesday morning and booked tickets for the afternoon cruise. We were staying in Metung and planned our trip to Lakes Entrance around this cruise. Upon arrival at the Peels office just before the cruise time we were told it would not operate due to insufficient numbers. This is the first we were aware of this possibility. There had been no attempt to contact us. Disappointed!
Read more
Date of experience: February 2021
Helpful
Share
Richard O wrote a review Jan. 2021
1 contribution
We took a 1 1/4 hour ride on the Thunderbird which left from Lakes Entrance, cruised to Metung, and back again. The cruise was good, the commentary however was very hard to understand and having Crew who enjoyed hosting guests would be a positive move. They all looked like they had the grumps.
Read more
Date of experience: December 2020
Helpful
Share
heathermE5827ZO wrote a review Dec. 2020
Melbourne, Australia77 contributions14 helpful votes
It was very relaxing cruise . It was a 4 hour cruise as well as stopping for lunch at the metung pub.. The driver of the boat was very informative about the area. Tbe staff was very friendly and looked after you.as well. We went to different areas around the water and there is a lot to see. I recommend anyone to go on it and see for themselves.
Read more
Date of experience: December 2020
Helpful
Share
Previous