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Bairnsdale Camping and Outdoors

220 Main St, Bairnsdale, Victoria 3875, Australia
+61 3 5153 1497
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Review Highlights
Rude customer service

I went into this store to get some replacement metal tie downs for a tent that we had been given. I... read more

Reviewed 5 weeks ago
jaded05
,
Bairnsdale, Australia
very helpful

They helped me work out which jet that I needed for my old gas camp stove. They sent it quickly... read more

Reviewed 14 October 2017
Exploesomemore
,
Melbourne, Australia
Read all 12 reviews
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Overview
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Bairnsdale Camping & Outdoors is an independent store which stocks everything locals and visitors will need to best enjoy their camping and outdoor adventures, holidays and leisure time in the beautiful East Gippsland region. Call in and discover a huge range of camping and outdoor products of a quality rarely seen outside of capital cities and the much larger regional centres.
  • Excellent67%
  • Very good25%
  • Average0%
  • Poor8%
  • Terrible0%
Travellers talk about
“tent pegs” (2 reviews)
“gear” (2 reviews)
“kayaks” (2 reviews)
Suggested Duration: < 1 hour
LOCATION
220 Main St, Bairnsdale, Victoria 3875, Australia
CONTACT
Website
+61 3 5153 1497
Write a ReviewReviews (12)
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1 - 10 of 12 reviews

Reviewed 5 weeks ago

I went into this store to get some replacement metal tie downs for a tent that we had been given. I took in a example of what i needed. When the customer service person saw what i needed he said to me 'no we don't...More

Thank jaded05
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 4 weeks ago

As the only male working at Bairnsdale Camping & Outdoors, I have no recollection of the circumstances of the conversation at all. We at Bairnsdale Camping & Outdoors pride ourselves at being able to solve our customer's needs. Our 25 years plus in the Outdoor...More

Reviewed 14 October 2017

They helped me work out which jet that I needed for my old gas camp stove. They sent it quickly and now it is all repaired. I had been looking for months. One phone call and it was all sorted. Thank you .!More

Thank Exploesomemore
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 4 weeks ago

Sorry for the delay in our response. I have only just seen it. David our gas jet and hose specialist has a wealth of knowledge regarding old camping stoves. He really enjoys trying to solve customers problems with their gas camping stoves or lanterns. We...More

Reviewed 11 August 2017 via mobile

The staff here know their stuff. Good advice and mostly quality stock. Priced competitively. We have purchased items ranging from tent pegs and guys to packs, a canvas tent and our kayaks.

Thank Tony P
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 15 August 2017

Thanks Tony for your positive review. I will pass onto our staff your comments. We acknowledge that our staff are our biggest asset. Thank you again for supporting a family owned and operated business.

Reviewed 23 January 2017 via mobile

Very happy and helpful staff. We managed to park right outside but it's easy to find on the main road through town.

Thank Benjamin S
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 2 April 2017

Thanks Benjamin for your positive review. Yes, we are easy to find - just down from the tourist information centre and the Catholic Church.

Reviewed 17 January 2017

This store has an excellent range of products and the owners are very knowledgeable. Their prices are quite fair. The shop is situated in the main CBD or Bairnsdale close to McDonalds.More

Thank Trevor S
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 22 January 2017

Thanks Trevor for your positive review. Both David and I enjoy working in our business and we get great pleasure out of providing good quality stock to our customers at a fair price. We often get comments on why our normal price is often cheaper...More

Reviewed 23 November 2016 via mobile

Helped with information on the local area, the interest of hiking and the places we could do this. Gear was available and talked about, helpful comments given and then allows to browse as needed. I found it quite a pleasant experience here.

Thank Landon T
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 7 December 2016

Thanks very much for your review Landon. Sorry, that it has taken so long to respond. We hope that you enjoyed your bushwalking in the local area.

Reviewed 25 April 2016

We have made most of our major and minor camping and outdoors purchases here with David and Wendy. This includes a few tents, a pair of Kayaks, waterproof gear, gadgets, tent pegs and poles and ropes maps and a heap more. We always appreciate the...More

Thank Tony P
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 28 April 2016

Thanks Tony for your continued support of a small family owned and operated business. Both David and myself enjoy providing good quality goods to our customers. We have a policy that if we wouldn't use the goods ourselves, then we don't expect you to either....More

Reviewed 17 March 2016

This is one of those stores where you go and get served by people who actually do know what they are talking about. They sell quality gear and very competitive prices. A locally owned and well operated store where you are treated like a real...More

1  Thank JJ689
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 28 April 2016

Thanks for your positive review. We enjoy providing good quality gear to our customers. It is a pleasure to recommend gear to a customer when you as the sales person have confidence in the product. We love our job, our staff, and our business, so...More

Reviewed 14 February 2016

What a pleasant change to find a locally owned store with staff who actually know what they are talking about and sell you the right product fore your specific needs. A very pleasant change from the mass marketing of many. Great service and just as...More

Thank JJ689
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 28 April 2016

Thank you for your positive review. David and I are extremely lucky to have two very professional staff members who both enjoy the outdoors. One has enjoyed camping all around Australia since she was a youngster, and the other has operated her own rafting and...More

Reviewed 14 January 2016 via mobile

A happy shop that were happy to make a sale and help us find what we needed. With a lot of camping competition in town opposite the highway, they try to do their best with customer serviceMore

2  Thank Benjamin S
Wendy B, Owner at Bairnsdale Camping and Outdoors, responded to this reviewResponded 20 January 2016

Thank you very much for your positive review. We really enjoy engaging with our customers to find out their wants and needs, and we are pleased that we could help you on your last visit. We like to treat our customers the way that we...More

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Nearby Attractions
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.11 km away
Bairnsdale Visitor Information Centre
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.09 km away
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.70 km away
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