Wake House Australia
Wake House Australia
5
Monday
12:00 PM - 5:00 PM
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
12:00 PM - 6:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
12:00 PM - 5:00 PM
Full view

About
Mackay, Queensland, Australia
Awards
Travellers' Choice
2024
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
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5.0
85 reviews
Excellent
74
Very good
8
Average
1
Poor
1
Terrible
1
Elizabeth S
Queensland, Australia628 contributions
Dec 2023 • Family
Grandchildren were up staying for the holidays and we booked the 9 and the 10 year old into the Grom Squad. The instruction and care was very excellent. The system is very hi tech with electronic wristbands to track the laps.
The chn enjoyed their session ( albeit challenging and tiring!!) and look forward to a second.
The chn enjoyed their session ( albeit challenging and tiring!!) and look forward to a second.
Written 14 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DShalders
Glen Waverley, Australia3,041 contributions
Jan 2022 • Family
Now if your traveling to Mackay and have kids that are 8 or older is is a must. Our kids loved the place which is greatly helped by the exceptional staff. The staff and there willingness to help teach and instruct makes the activity. Cost $35 an hour or the day pass is $55, and you can get the hour and then upgrade to the day pass for the extra $20 - again excellent staff / management.
Written 4 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks heaps for the review. Glad you enjoyed the activity with us.
Safe travels and hope to see you back in Mackay soon!
Written 21 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather S
3 contributions
Aug 2023 • Family
We attended 3 times on our holiday with family because my two boys just loved it so much . Grom squad is so well run with kind and skilled teachers that are passionate about getting the kids up and having fun. Great spot for parents to kick back and have a bite to eat and coffee and watch them have a ball . Thanks so much for everything
Written 23 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Raven M
1 contribution
Nov 2024 • Family
The actual wake boarding part was great.
But spent three weeks trying to get the cafe manager to call me back to discuss food options for the day and no one would…..they told me I couldn’t bring my own food for my adult sons birthday and they didn’t have light foods available for a party that had already cost me a fair bit just for the riding side of it….imagine my surprise and disgust when another birthday happened on the same day…but they brought own drinks and party foods while we had been told we couldn’t.
My son’s party was a bust once we realised that there were no food options because I had no way to discuss anything with the one person who knew what could and couldn’t be done. The cafe staff had no clue what could and couldn’t be done or if the baguettes could be turned into sandwich platters at least.
It’s extremely expensive to book in a few people at once so to not be able to supply the antipasto platter (that apparently is always sold out) and refusal to bring our own foods while others could was extremely disappointing.
I would not recommend trying to have a party there unless you can book the entire venue then maybe food would be an option and not just pizza and baguette and two people share platters that cost a fortune.
But spent three weeks trying to get the cafe manager to call me back to discuss food options for the day and no one would…..they told me I couldn’t bring my own food for my adult sons birthday and they didn’t have light foods available for a party that had already cost me a fair bit just for the riding side of it….imagine my surprise and disgust when another birthday happened on the same day…but they brought own drinks and party foods while we had been told we couldn’t.
My son’s party was a bust once we realised that there were no food options because I had no way to discuss anything with the one person who knew what could and couldn’t be done. The cafe staff had no clue what could and couldn’t be done or if the baguettes could be turned into sandwich platters at least.
It’s extremely expensive to book in a few people at once so to not be able to supply the antipasto platter (that apparently is always sold out) and refusal to bring our own foods while others could was extremely disappointing.
I would not recommend trying to have a party there unless you can book the entire venue then maybe food would be an option and not just pizza and baguette and two people share platters that cost a fortune.
Written 16 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole S
2 contributions
Feb 2022 • Family
We will definitely be back. The staff were all so very helpful and encouraging. They were attentive and each time the kids hit the platform for their next go they were given pointers to make the next round even better.
We took a very experienced wakeboarder/skier and a child that had never done either. They both had a blast!
We took a very experienced wakeboarder/skier and a child that had never done either. They both had a blast!
Written 4 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So happy to read your review - thank you! Glad both the experience and beginner, both had a great time at the wake park. Hope to see them both soon.
Written 16 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alfie T
1 contribution
June 2023 • Couples
I came to the wake park Friday afternoon. Staff were knowledgeable and welcoming. Facilities were well kept and food was delicious. After riding i enjoyed a beer and a pizza as well as the live music that was on, all in all a great experience, would recommend
Written 29 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tracy S
Mackay, Australia1 contribution
Apr 2022 • Solo
The staffs are very friendly, helpful & very encouraging especially Demi(instructor). She’s always attentive to the riders & gives out pointers & patiently teaching beginner rider. 👍👍👍
Good food 🍲 & place to hang out.
Clean facility & well maintained equipments.
Highly recommended & will surely comeback.
Good food 🍲 & place to hang out.
Clean facility & well maintained equipments.
Highly recommended & will surely comeback.
Written 22 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
R601MKmarys
Mackay, Australia3 contributions
Jan 2023
Was a wonderful experience for my 9yr old! He felt comfortable and supported as well as very excited. The safety training session and the wake board training were excellent. Staff were very attentive and kept a close eye on all of the wakeboarders.
Go the Gromsquad!
Go the Gromsquad!
Written 9 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine B
1 contribution
Jan 2024 • Family
LOVED our time at the Wake House Aus. Our only downside was not enough hours on the cable :) Wish there was two lakes going. You could definitely feel the good vibes there. Was a long 6 hour drive for us but well worth it and the accommodation was awesome, beautiful nice new rooms and complex and communal kitchen and lounge kept it affordable for us. Food and drinks were very reasonably prices at the cafe at the Wake House too. Look forward to returning soon.
Written 14 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
matt m
2 contributions
Mar 2021
i recently took my three teenage kids and their friends down to the wake house and we stayed in an air bnb house right on the park. Wow wow wow. we all had such a great experience across all aspects of our stay. the facility itself is spectacular and staffed and managed by a crew of truly friendly and enthusiastic locals who not only represent the park but the town of Mackay as well. if you’re thinking about going to the wake house then waste no more time procrastinating, just do it. We are already planing our next trip down from Cairns. its a big drive but totally worth it. Yeeeoooo!
Written 1 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sorry it took me so long to respond! Thanks heaps for your review.
We love having fellow wakeboarders visit and hang out with us in Mackay.
Hope to see you all again soon!
Written 10 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello what age would children need to be to get the most fun
Written 21 October 2018
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.