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Brilliant service, great equipment - the best way to experience the beautiful Murray by far! Excellent options - and refreshing too!
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Date of experience: February 2021
Helpful
+1
We did Trip 1: 1-1.5 hrs easy. Well there’s no way you’d make that distance in 1.5hrs without some serious paddling. Easy in terms of you go with the current then yes, but still need to paddle the whole way. Great idea if never done before; however I was disappointed that this company, whose been around for years, hasn’t invested in proper removable back support for their canoes. Have to say my back was feeling it 40mins in so take some padding. Really really pleased didn’t go on longer trip as probably would have had back issues but also bc it would be same same just longer. Nice people who run company. As I say give it a crack but with back support.…
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Date of experience: December 2020
Helpful
6 of us were barely use the kayak before so the man showed us all the techniques, watched us paddle around before we headed to the river. At first, we booked the 3hrs trip but then he recommended us to do the 2hrs one as the 3hrs is more challenging for beginners like us. It turned out we had a really great time, the 2hrs trip took us nearly 3hrs to get back to the meetup point and we were all tired after that so def 2hrs trip is enough. We just paddle slowly, enjoyed the view, talked to each other, took photos 👍🏻 def recommended …
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Date of experience: December 2020
1 Helpful vote
Helpful
Went for a canoe trip and planned for an hour, spent 5 hours on the water lost. The map and directions were terrible and signs on the river was asolute shocking. We called the owners for help or direction and they wer no help at all. Ended up being saved by a family that where in a boat on the river that lived locally and toed us back to this business.…
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Date of experience: October 2020
Helpful
Very disappointing reponse. My canoe got caught on a hidden branch and flipped leaving me stranded in the middle of the river holding onto a branch in an extremely strong current. My partner on a seperate boat contacted the company for help and nobody knew what to do or who to contact. Finially, after i got my self out of the water with the help of my partner and a very kind stranger ( i can swim but due to the trapped canoe the current aganist it was extreamly strong and made it difficult to swim) the owner and a worker of the company came. They did not ask if i was ok, if i needed medical attention ABSOULTY did not care about me welfare, all they cared about was their canoe stuck in the water. Not incident report or anything. Overall just complete lack of customer care. Will never return or recommend (especially for families with children). When confronted about my concerns the owner or staff did not care.…
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Date of experience: October 2018
2 Helpful votes
Helpful