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Snopro

Sunshine Bay | 109 Gorge Road, Queenstown 9300, New Zealand
+64 3-441 3553
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Review Highlights
Great service!

After a recent ski trip with a group of friends to Wanaka I couldn't rate these guys highly enough... read more

Reviewed 2 weeks ago
Catherine L
via mobile
Enhanced our great trip

This was a special trip for us parents and our adult children and son-in-law. We don't often get... read more

Reviewed 5 weeks ago
MatureAussies55
,
Koh Samui
Read all 53 reviews
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Overview
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Snopro deliver and custom fit all your ski rental needs in the comfort of your accommodation, we also return for support and pick up. This is our standard service.
  • Excellent93%
  • Very good7%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“ski gear” (9 reviews)
“these guys” (9 reviews)
“days hire” (2 reviews)
Closed Now
All hours
Hours Today: 07:00 - 21:00
LOCATION
Sunshine Bay | 109 Gorge Road, Queenstown 9300, New Zealand
CONTACT
Website
+64 3-441 3553
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Reviews (53)
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1 - 10 of 53 reviews

Reviewed 2 weeks ago via mobile

After a recent ski trip with a group of friends to Wanaka I couldn't rate these guys highly enough! Several of the group used their services and I think Snopro went above and beyond to make sure we were all happy with the gear. The...More

Thank Catherine L
Reviewed 5 weeks ago

This was a special trip for us parents and our adult children and son-in-law. We don't often get the chance to all get together for an extended period. We all had very mixed skiing experience, from never before seeing snow to 18 years since last...More

Thank MatureAussies55
snopro, Owner at Snopro, responded to this reviewResponded 3 weeks ago

Thanks for the kind reviews 'MatureAussies55'.We hope you had a fantastic 'family reunion' on the slopes! I am glad our staff made a difference! Live chat has been a success this year for simple and instant communication with our customers. We like to separate ourselves...More

Reviewed 14 August 2017

The service provided by snopro is unmatched by anything I have experienced with a ski hire company. Having such a professional, personal and knowledgable worker in Damien really made the whole experience so much better. Great company with great knowledge and great delivery - and...More

Thank Jaydan S
snopro, Owner at Snopro, responded to this reviewResponded 3 weeks ago

Thanks Jaydan! I have passed your feedback to Damien! Basically told him he delivered 'Legendary Service!' Staff and training are the key ingredient to amazing customer service! Glad you enjoyed.

Reviewed 14 August 2017

Took the extra time to fit the boots properly which made a massive difference. The ski's provided were great on and off piste. Damien was great In wanaka and Justin patient with our tricky pick up in qt. Really appreciated them going above and beyond...More

Thank Mitch S
Reviewed 7 August 2017

We hired adult and kid's ski gear - skis, boots and helmets - from Tom who was quintessentially professional and so easy to deal with. He came by on a couple of occasions to adjust some of our equipment and make sure we had everything...More

Thank Lydia H
Reviewed 24 July 2017 via mobile

My partner and I hired ski's for 5 days consecutively and gained a 10% discount. The team at Snowpro we extremely helpful from the first email enquiry to the delivery of skis directly to our hotel room. The boot fitting was very helpful, professional, and...More

Thank Thomas B
Reviewed 20 July 2017 via mobile

We hired the full package from snopro, jackets, pants, boots, skis, poles, helmets, goggles and gloves. The gear was top quality and the experience of being fitted in the comfort of our room was perfect! Highly recommended this business for all your snow gear, you...More

Thank Bec1324
snopro, Owner at Snopro, responded to this reviewResponded 21 July 2017

Thanks for taking the time 'Bec1324' to share your experience. As the owner of Snopro we set out to separate ourselves from the competition thru service, this is understood by our staff and they embrace the opportunity in making each ski delivery a positive experience....More

Reviewed 18 July 2017

We hired equipment for the 6 of us from Snopro. The initial contact and delivery were really good, they came to our accommodation within the specified timeframe, fitted us all and then delivered the same night some more equipment that did not initially fit. We...More

Thank Ivysreviews
snopro, Owner at Snopro, responded to this reviewResponded 20 July 2017

Thanks for the review Ioana. We appreciate your feedback. Glad you enjoyed the fitting. As a web based business we do correspond a lot via email. It's not possible for us to reply to you if you had sent to an incorrect email address. For...More

Reviewed 14 July 2017

After a full day of travel, the last thing we could cope with was a ski rental shop. SnoPro were amazing. Professional.Fast. Know what they are talking about. Trustworthy. Seriously the best way to rent ski gear.

1  Thank Penguintravel4
Reviewed 13 July 2017 via mobile

Really just a fantastic business all round. Super convenient delivery to your hotel room, friendly and knowledgeable staff, no problems making changes, old fashioned common sense and service in droves. 10/10 would recommend to everyone skiing or riding in QueenstownMore

1  Thank NCTripAdv
snopro, Owner at Snopro, responded to this reviewResponded 15 July 2017

Thank you so much for the review. We share these with our staff. They help build a great team culture for their efforts being recognized. As Queenstown gets more popular we want to ensure our high level of service it's retained. So it's great to...More

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