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Bluebridge Cook Strait Ferry

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Address: 50 Waterloo Quay | Wellington Terminal, Wellington 6011, New Zealand
Phone Number:
+64 4-471 6188
Website
Recommended length of visit: More than 3 hours
Description:

Bluebridge Cook Strait Ferry sails several times a day between New...

Bluebridge Cook Strait Ferry sails several times a day between New Zealand’s North and South Islands. The Bluebridge experience offers warm, friendly ‘Kiwi’ hospitality amidst stunning New Zealand scenery.

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TripAdvisor Reviewer Highlights

Read all 417 reviews
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  • 137
    Excellent
  • 146
    Very good
  • 44
    Average
  • 19
    Poor
  • 26
    Terrible
A Rough Crossing with Loads of Comfort

We were foot passengers for this return trip Wellington to Picton. On route to Blenheim. A large swell due to the South rely meant the voyage rocked and rolled a lot. The staff... read more

Reviewed 2 days ago
whowesit
,
Kuala Lumpur, Malaysia
via mobile
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417 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Kuala Lumpur, Malaysia
Level Contributor
138 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 90 helpful votes
Reviewed 2 days ago NEW via mobile

We were foot passengers for this return trip Wellington to Picton. On route to Blenheim. A large swell due to the South rely meant the voyage rocked and rolled a lot. The staff were helpful and did their best kept everyone smiling. Great food served on board with movie entertainment. The return a few days later was calm and even... More 

Helpful?
Thank whowesit
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Whowesot Thank you for your review. We are so happy to hear that you enjoyed your trip with us, especially on the way back. We strive for excellent customer service and comfort so it is great to hear that you experienced this with us. We hope to see you back on board in the near future. Kind Regards Emma... More 

Dunedin, New Zealand
Level Contributor
103 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 6 days ago NEW via mobile

So, yes, we got across the Strait and back again. Tick. One trip was delayed a bit but well communicated to us. Tick. The check-in, loading, disembarking and luggage collection was simply easy and well managed, again with good comms. Tick. Our advice- do take an upgrade to a cabin if you can. We slept on both legs (noting the... More 

Helpful?
Thank Totosfamily
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Totosfamily, Thank you for your review. We are very happy to hear you had a seamless crossing with us. Our private ensuites are great for people who want to rest up during the sailing, so we are glad you got to experience this. We will look into cabin B33 to see if there is anything we can do to... More 

Picton, New Zealand
Level Contributor
433 reviews
264 attraction reviews
common_n_attraction_reviews_1bd8 142 helpful votes
Reviewed 1 week ago NEW

Have used Bluebridge twice recently and was unlucky to get a very rough crossing both times! The first time the staff could not have been more attentive - walking around, checking on people, making sure people had sick bags if needed, assisting them in any way they could. A couple of days ago the staff were absent. So 5 stars... More 

Helpful?
Thank Ed R
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Ed, Thank you for your review and sorry to hear the weather didn’t play nice for you – next time we’ll ask it to behave! It is great to hear you found the staff so attentive during this time and we will certainly follow up as to why you didn’t experience this on your return voyage. We look forward... More 

Blythburgh, United Kingdom
Level Contributor
102 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
Reviewed 1 week ago via mobile

We took the early morning sailing from Wellington to Picton the day after the Easter break. Check in was easy, and loading seemed to go very smoothly. One thing I noticed was that there seemed to be a little more room between the columns of cars than there is on a UK cross channel ferry, so it was easier to... More 

Helpful?
1 Thank Blythspirit68
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Blythspririt68, Thank you for your review. We are so happy to hear you had a great crossing and enjoyed those stunning views. We look forward to welcoming you back on board in the near future. Kind Regards Emma Garrity More 

Wellington, New Zealand
Level Contributor
198 reviews
58 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
Reviewed 1 week ago via mobile

Trip from Wellington to Picton. Well organised boarding which was on time. Comfortable seats with lots of options. Good outside viewing. Pretty good food. Big breakfast cafe quality.

Helpful?
Thank Murray P
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Murray, Thank you for you feedback, we are happy to hear you had a great crossing with us and hope to see you back on board in the near future. Kind Regards Emma Garrity More 

Kolkata (Calcutta), India
Level Contributor
218 reviews
96 attraction reviews
common_n_attraction_reviews_1bd8 139 helpful votes
Reviewed 2 weeks ago

we took the 2PM ferry from Picton to wellington. Checkin was smooth and the person at the counter took our rental car keys, which was so very convenient. The ship is very spacious and comfortable with a cafeteria, movie hall, relaxing lounge etc. Food was ok and the trip very enjoyable. its actually a huge ship which take in everything... More 

Helpful?
1 Thank sanjoy
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Sanjoy, Thank you for your feedback. We are very pleased to hear that you had a great trip with us. We continuously provide training for our team to ensure our customers are satisfied every step of the way, so it’s always lovely to hear that shines through from the helpful check-in staff to the amazing on-board staff. Thanks again,... More 

Taupo, New Zealand
Level Contributor
27 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Had great experience with Bluebridge. The staff were very friendly and helpful and always had a smile when dealing with us. Food was good and the crossing was smooth. Facilities were excellent and clean!!

Helpful?
Thank shirley c
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Shirley, Thank you for your feedback. We are so happy to hear that you had a great crossing with us, we strive for excellent customer service and comfort so it is great to hear that you experienced this with us. We hope to see you back on board in the near future. Kind Regards Emma Garrity More 

Chiang Mai, Thailand
Level Contributor
215 reviews
98 attraction reviews
common_n_attraction_reviews_1bd8 107 helpful votes
Reviewed 2 weeks ago

Bluebridge is heavily dependent on cargo and we experienced a total delay off the posted schedule of 6 hours. The food is OK but with rough seas of about 3-4 meters, the ferry rose and dove making at least 20% of the passengers sea sick. We took the other ferry back from Picton and were much more satisfied.

Helpful?
Thank Robert R
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Robert, Thank you for your feedback. We are committed to our passengers as much as we are to our freight and take our on time performance very seriously so are sorry to hear you experienced delays. We do contact our passengers advising of delays prior to departure times should on the odd occasion we experience weather disruptions – we... More 

Korumburra
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Rather a disappointing experience. The ferry was 50 minutes late due to disorganisation of to much freight and this then was an inconvenience to our pre booked connecting service from Nelson. The onboard wifi is a terrible connection, there is no water fountain for passengers and the seats are uncomfortable. Definitely a poor overpriced experience who we will not be... More 

Helpful?
Thank Tash_070
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Tash, Thank you for your feedback. We take customer service and on time performance very seriously and continuously provide training for our team to ensure our customers are satisfied every step of the way. We do contact our passengers to advise of any delays and send updated information if our time of departure becomes later than first advised so... More 

Wellington, New Zealand
Level Contributor
3 reviews
3 attraction reviews
Reviewed 2 weeks ago

The boat itself has great amenities although you have to be quick to get the single seats running outside the cafeteria in the covered area. Smooth sailing which was one out the box, but the movies were good the food was excellent and I would travel on this line agan.

Helpful?
Thank joanhart
BluebridgeNZ, Manager at Bluebridge Cook Strait Ferry, responded to this review

Hi Joan, Thank you for your feedback. It’s great to hear that you enjoyed the food and other amenities onboard – we have passed this onto the crew. We look forward to welcoming you onboard again. Kind Regards Emma Garrity More 

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