Whakarewarewa - The Living Maori Village
Whakarewarewa - The Living Maori Village
Whakarewarewa - The Living Maori Village
4.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
About
With natural geothermal heat radiating from the ground, Whakarewarewa Living Māori Village is a unique cultural experience, set in a fascinating geothermal landscape, offering an authentic peek into Māori village life. Hourly guided tours give visitors a chance to learn how the geothermal resources are used in daily life, twice-daily cultural performances are filled with fun interactivity, and a network of nature trails traverse geothermal lakes, bubbling mud and explosive geysers. This will be a memorable experience for all ages. Open 8.30am – 5.00pm daily.
Duration: 1-2 hours
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- Allison B9 contributionsLove the personal storiesWe missed our slot but the team was support accommodating and let us join the next tour. We loved that our guide how so many personal experiences to share along the way! So interesting and informative! Was a great tour even with a bit of drizzle.Visited October 2023Travelled with familyWritten 15 October 2023
- mdh969Canberra, Australia1,010 contributionsLiving village 👏👏👏We were staying at Tauranga for a few days so drove to Rotorua to the living village. We paid for the cultural performance and village tour. The cultural performance was very good. The Māori people have such great singing voices. The village tour was also a standout. I would recommend you pay for both experiences.Visited November 2023Travelled with friendsWritten 13 November 2023
- Crystal M7 contributionsRotorua Māori Must SeeWe are so glad we picked this Māori village to visit. It has been around a long time. Our guide himself lives in the village and was very informative. It felt very genuine and welcoming. We really liked the history and how well daily life in a thermal area is lived now and in the past. While in Rotorua this place is one not to be missed.Visited November 2023Travelled as a coupleWritten 14 November 2023
- moonbase11Leicester, United Kingdom43 contributionsGreat for understanding Maori nowWe had booked on for the 9am self guided walk round the thermal pools followed by the guided tour of the village and then the cultural experience. The self guided walk was great as it was only us. The tour was very informative and we felt we had a much better understanding of Maori culture now. Finally the cultural experience. It was genuine but not polished! The day before we had been to Te Puia (don't go there come here instead). Their cultural experience was very polished, but perhaps less of the experience you get when the tourists have left. Also worth noting that you ge just as good a view of the Te Puia geysers from here.Visited December 2023Travelled as a coupleWritten 4 December 2023
- Jon DWatford, United Kingdom38 contributionsWonderful trip to the living villageThis was a truly amazing experience. I wasn’t sure about the ‘tourist’ nature of this visit - worried about Māori culture being cheapened and ‘Disneyfied’ for masses of cruise ship passengers wandering through. But it wasn’t like that at all. A real, living, authentic Māori village, and the tourists are guests - guided by locals who are knowledgeable and full of respect for the heritage and majesty of this special place. And the natural surroundings, geysers, bubbling pools, landscape, walkways alongside a boiling lake … it’s just ‘wow’. So glad I was wrong … and so respectful of the Māori inhabitants who have welcomed guests to their Marai, and shared their amazing home with strangers from all parts of the globe. Do not miss this experience!Visited December 2023Travelled as a coupleWritten 17 December 2023
- GillStottLiverpool, United Kingdom26 contributionsFascinating DayOur first visit to New Zealand and one of our must sees was here. We booked an All Day ticket and thoroughly enjoyed the whole experience. Our guide was friendly, entertaining & knowledgeable. Would highly recommend.Visited January 2024Travelled as a coupleWritten 7 January 2024
- geoffdemanserWarrnambool, Australia747 contributionsThe performance was great but expensive for what’s on offer.We paid $30 per head to see the cultural performance. The seven performers were great and we really enjoyed the show. However the show ran for 32 minutes and there was no meet and great or photo opportunities with the performers afterwards like we have had in the past.additionally to access the rest of the village was an additional $45 per person to go on a guided tour. We browsed briefly through the shops on our way out and then were asked to leave as we weren’t on the guided tour. We have been through Whakarewarewa many times over the years both with family and school groups and have enjoyed the tour, performance and hangi sampler. I would’ve loved to have shown our guest where the corn was cooked and bought some but I couldn’t manage an additional $180 for our 4 to do a guided tour. A little disappointed to be honest. I know Whakarewarewa used to be better value than Te Puia but I guess you can charge whatever the guests are willing to pay.Visited January 2024Travelled with familyWritten 22 January 2024
- laura_marie3Leicester, United Kingdom4 contributionsFantastic tour and cultural performanceWe had a great 1 hour tour by our tour guide Jesse, able to learn a lot about the village and the people. It was then followed by a 1/2 hour cultural performance with was amazing. The performers were great and the songs they sang were very heart warming. Tour and cultural performance you book separately.Visited January 2024Travelled with familyWritten 22 January 2024
- Helena M51 contributionsA great way to learn a little bit about Maori culture both past and presentA great way to gain a small insight into Maori lifestyle both past and present. The cultural show was fabulous as well as interactive. The guided tour is a must so you can understand a little about Maori cultureVisited January 2024Travelled with familyWritten 24 January 2024
- Kim C6 contributionsExcellentThank you, Philip, for a very interesting, fun and informative tour. It was good to get a real insight into your culture and history. The cooked corn was delicious. The geyser very impressive. The show was great fun too. I highly recommend this tour.Visited January 2024Travelled as a coupleWritten 29 January 2024
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4.5
3,123 reviews
Excellent
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Average
206
Poor
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Terrible
84
kirsty3316
Gisborne, New Zealand9 contributions
Feb 2020
Very disappointing on entry. Rubbish lying around, the trails had cut trees just left dead on the side of the tracks. The place looked very tired. It was very embarrassing showing our overseas visitor around. The performers doing the cultural show looked liked they were very bored. When having photos taken they were in a hurry. For the cost of $130 for 3 people it was definitely not even worth $10!!! Will not be back.
Written 1 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora,
Thanks for taking the time to share your feedback. We are sorry you felt this way, as we hear often that what delights our visitors is the authenticity of our experience: That we are a real-life living village, where you get to see facilities that have been built with our visitors in mind, set among the villagers’ homes.
Our Maintenance team have a regular programme and thus, our beautiful nature walking tracks have been extended (e.g. new ones established); We will take your comments about the cutting trees on-board and discuss them with our team.
In terms of our pricing, at $45 for adult entry for our Cultural Experience (which includes a guided tour, cultural performance and unlimited daily access to our village), our pricing is on par with (if not lower than) similar-type attractions in the area. We are the only living Maori village in New Zealand, which offers incredible cultural insight: That we are also located on a geothermal plateau is also fascinating.
We’re sorry to learn you had a bad experience, and we'd welcome you back one day in the future to perhaps alter your perceptions.
Ngā mihi
Whakarewarewa Team
Written 5 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina N
Stockholm37 contributions
Jan 2020
This is a maori village on top of a geothermal area. So there is smoke coming out of the ground in the middle of the houses which is pretty cool.
You have to go a guided tour to get in. The tour was a bit so-so, we were a large group and the tour guide rushed/skipped many stops. Probably in order to squeeze everything in during less than an hour.
We chose this over other Maori experiences since it was said to be more authentic, that actual Maoris live here. But to be honest it didn't feel so authentic? We didn't meet any Maoris doing their everyday business. All people we met were big tourist groups and guides. Makes me wonder - does anyone really live there?
The tour ended with a cultural performance that was pretty cool, especially the Haka dance.
If you have a couple of hours to spend this is fairly interesting, but it's not worth the detour.
You have to go a guided tour to get in. The tour was a bit so-so, we were a large group and the tour guide rushed/skipped many stops. Probably in order to squeeze everything in during less than an hour.
We chose this over other Maori experiences since it was said to be more authentic, that actual Maoris live here. But to be honest it didn't feel so authentic? We didn't meet any Maoris doing their everyday business. All people we met were big tourist groups and guides. Makes me wonder - does anyone really live there?
The tour ended with a cultural performance that was pretty cool, especially the Haka dance.
If you have a couple of hours to spend this is fairly interesting, but it's not worth the detour.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia Ora
Thank you for your comment, we are so glad you had an interesting experience. It's a real living Māori village, you get to see facilities that have been built, set among the villagers’ homes. Please be mindful that some properties are owned by whanau (family) that reside in the village and, as such, are not managed by the tourist attraction business. Many of our staff live here, some of our guides, cafe and retail staff. When you come to Whakarewarewa, you are visiting a home. We aren't recreated, fortified, or artificial. We are the real deal - people have lived here for centuries and do so today.
Thanks for choosing to visit us and all the best for your trip around NZ.
Ngā mihi
Whakarewarewa Team
Written 2 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard B
Chester-le-Street, UK30 contributions
Feb 2020 • Couples
Like many European tourists in NZ we were trying to see as much of the country as possible in the 3 weeks we had allowed. We felt Rotorua was a must for the Geo Thermal activity and Maori culture, so to be able to combine both in one tour sounded like a good idea. The tour was educational, fascinating and entertaining. Our guide belonged to the local village around which she was guiding us, she was knowledgeable and proud of her culture. There was plenty of free time to wander on our own and marvel at the geysers, bubbling mud and ever present hot springs. The show was great fun especially the men from the audience getting dragged on stage to do the Haka. Yes it's smelly but that's kind of the point isn't it? Highly recommended.
Written 12 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tena Koe,
Thank you for your lovely review of Whakarewarewa – The Living Māori Village and recommending our experience. We're a family-owned business and have been welcoming visitors for over 100 years.
We agree, taking our guided tour with one of our guides is the best way to gain valuable insight into our history and way of life. Our guides, who all whakapapa back to Whakarewarewa Village, are related to the guides who guided at the Pink and White Terraces. They are knowledgeable, informative, fun and do love sharing stories of the past, so it is good to hear that you connected well with your guide. Educating our visitors is an important part of ensuring that the Māori history, culture and everyday life is preserved for future generations. We endeavour to do this with our guides telling of their legacy, as well as through our cultural performance group conveying this through waiata (song) and dance.
We hope you enjoy the rest of your stay here in New Zealand and we wish you all the best on your travels.
Ngā Mihi
Whakarewarewa Team
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gareth S
Tauranga, New Zealand36 contributions
Feb 2020
I bring guests here all the time, it's a great experience. The concert is enjoyed by all the performers very professional and entertaining. The Hangi meal a good experience. But today was a new experience for me. Our guide, Ringa, I had never been around the thermal area with her. There was just 13 people in the group, and when she gave her personal recollections of her life in the area and then began a song, most of my group joined in. She then followed with a very personal story and a song to go with that family memory. To say anything less than "palpable" would be doing no justice to the feeling with my guests. They were totally appreciative of your services. Wow, Thankyou "Auntie" (Maori term for any female your age or older for whom you have great respect).
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora, thank you! We are glad you and your group always enjoyed yourselves at our Village. We agree, Ringa is fantastic and is known for entertaining our manuhiri (guests) with her beautiful singing and knowledge. We'll be sure to pass the comment on (which will make her day). We hope to see you and your guests next time soon.
Ngā Mihi
Whakarewarewa Team
Written 11 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maddy I
Corrientes, Argentina14 contributions
Feb 2020 • Solo
I’m so glad I read the other reviews on here and decided to visit. Such an interesting place and I was worried about intruding on a living village, but you are made to feel so welcome. We had Mere as our guide, she was funny, informative and was born in the village so had great insights. Another guide sang us a beautiful welcome song and the cultural performance allowed us to hear more songs and see an impressive haka! The Hangi pie and corn were both delicious. Well worth the visit!
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora!
Your headline has made us all really happy and grins ear to ear! Thank you! We really appreciate you visiting us (we know there is lots to chose from) and we are rapt that our home (which is the key point of difference) met your expectations. Take care and we hope to see you next time!
Nga mihi
Whakarewarewa Team
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike S S
Knaresborough, UK112 contributions
Nov 2022
Booked the All day pass which includes guided tour cultural show and self guided walks around the village and thermal area that surrounds it. Outstanding value and better then Te Puia next door which overlooks the same geysers but does not have a real village to explore. Guide was really good giving personal insights talking about Maori history and culture
The guided tour around the inhabited village seeing the people and the children in the nursery brought the Maori culture to life. The guide was excellent the personal insights about life in the village were wonderful and gave a real sense of how Moari culture is now embedded within New Zealand society. New Zealand is much better at co-existence and tolerance of indigenous peoples than Australia.
The guided tour around the inhabited village seeing the people and the children in the nursery brought the Maori culture to life. The guide was excellent the personal insights about life in the village were wonderful and gave a real sense of how Moari culture is now embedded within New Zealand society. New Zealand is much better at co-existence and tolerance of indigenous peoples than Australia.
Written 8 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KarenM1_10
Bloomfield Hills, Michigan1,043 contributions
Feb 2020
We visited Whakarewarewa on a tour that was offered by our cruise line. Our guide was very good and provided information regarding this working village that she actually lives in. We visited the thermal area, which was very interesting. We had lunch that consisted of chicken, beef, potatoes, carrots and then a couple different small bite-size desserts. The tour ended with a performance by some of the Maori people. This was a very good tour and worth the trip.
Written 19 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia Ora KarenM1_10
Kapai, thank you for taking the time to come across and visit us at Whakarewarewa – The Living Māori Village.
As a family-owned business we have been welcoming visitors for over 100 years, and love giving our manuhiri (visitors) the opportunity to get a glimpse into our unique indigenous Maori culture, and showcasing our unique geothermal valley and its natural resources.
We appreciate your comments that you enjoyed the tour, had a geothermal hangi lunch in our Cafe, and took the opportunity to see our cultural performers, the Te Pakira kapa haka group.
We hope you enjoyed the rest of your cruise, and would love to welcome you back again sometime in the future.
Ngā mihi nui
The Whakarewarewa Team
Written 30 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andreas C
Hamburg, Germany202 contributions
Mar 2020
Although this is touristic affair and enterprise to create income for the local Maori community it is still an authentic experience. We were greeted and shown through the village by a young Maori woman whomgrew up here and still has relatives living in the village which is close to a river. Zehe are bubbling pools overall and one does come closer to the rear end of the big geysir which can be seen. But the most interesting things were the stories about everyday-life in the village, like cooking in the hot pools and on hot stones (you get the opportunity to buy some delicious corn on a stick), the communal baths (hot mineral water in abundance of course) as well as insights into the religious beliefs. The tour peaks with a Maori show with traditional songs and dances, really lovely presented, and of course a very impressive haka. The actors happily pose with everybody for pictures afterwards and there was genuine fun and laughter together. Just outside where you buy the entrance tickets, is a nice souvenir shop and a wall with pictures and explanations about Maori life and many sufferings of the indigenous people through the centuries but you also get a sense of the pride, the knowledge and the rituals of the people. Quite impressive and well worth the money, at least on our tour.
Written 20 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora Andreas C,
Kapai,(thank you) for your lovely review of Whakarewarewa – The Living Māori Village and for recommending our experience to other travelers.
As you mentioned, visiting the Village is about visiting a local Māori community. We are extremely proud of the fact that it is authentic, not recreated or artificial. It is also great to hear you took the time to speak with the guides and Villagers, as they love sharing their experiences and stories around their history and the uniqueness of their everyday lives.
The cultural show you mention is performed by our in-house Kapa Haka group - Te Pakira, and they're one of Rotorua’s premier Kapa Haka groups. They, like the rest of our team, are super passionate about sharing their culture, and we are delighted you had the opportunity to experience their performance and spend a bit of time with them..
We truly thank you and hope that you visit us again some time.
Nga mihi nui
The Whakarewarewa Team
Written 30 July 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Local tourist
Tauranga54 contributions
Feb 2020 • Friends
I am from Rotorua and tiiok my friend from the UK to ti's and it was just perfect... The guide Phillip told us how the village lives on the geothermal site the legends and history of Maori and you could feel his pride and love for the jabd and culture. The entry fees go to the people of the village unlike other Rotorua cultural experiences that don't have sound cultural ethics
Written 23 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora,
Thank you for your lovely review of Whakarewarewa – The Living Māori Village. We're a family-owned business and have been welcoming visitors for over 100 years. We know there are lots to chose from and we are rapt that our home (which is the key point of difference) met your expectations. We really appreciate you visiting us. We hope to see you next time soon.
Whakarewarewa Team
Written 31 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mauriciou1970
Oncativo, Argentina138 contributions
Feb 2020 • Family
Geysers and walking around lakes and mud pools are fine, specially Geysers.
Go there with time you must wait to see the taller Geyser almost 2hs (depending your luck) plus 1hs of waking.
They close at five o'clock tea.
There is a 30 minutes show performed by natives inhabiting, but you can skip it.
Go there with time you must wait to see the taller Geyser almost 2hs (depending your luck) plus 1hs of waking.
They close at five o'clock tea.
There is a 30 minutes show performed by natives inhabiting, but you can skip it.
Written 21 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kia ora,
Thanks for taking the time to share your feedback. Delighted to hear that you enjoyed the geyser and walking tracks in the village. We think seeing Pohutu erupt is one of our favourites as every time it’s just so spectacular especially if you catch the initial eruption.
We do hope that you were able to jump on one of our free guided tours running every hour here at Whakarewarewa. Our staff are awesome especially with making our manuhiri (guests) feel as though they are whanau (family)!
All the best!
Whakarewarewa Team
Written 31 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I am allergic to shellfish and mushrooms, can I still eat the hangi?
Written 16 September 2019
Kia ora, we usually don't have shellfish and mushrooms in our hangi. Please also tell our cafe staff when you order.
Written 17 September 2019
Tour784331
Madagascar
Is the family pass only available for purchase on site? Or can it be purchased in advance online? We have 7 adults + 4 children under age of 15. Thank you.
Written 21 July 2019
Kia ora, thank you for getting in touch with us. You can book directly on our own website. Our family pass is only available for 2 adults and 1-3 kids.
Written 23 July 2019
Is this a timed tour? What time do we need to be there to add Hangi feast option? Thank you!
Written 23 January 2019
Hi, our tours are one hour. To add a hangi feast option, best to order the day before to avoid disappointment (the food takes four hours to cook, so if we sell out, we can't quickly prepare more!).
Written 24 July 2019
Is the Family Pass only available on the day of at the village? I wanted to book ahead to have a time reserved but do not see it. Also, what is the current price of a family pass? I have two adults and 4 kids.
Written 22 January 2019
Kia ora Alison, thank you for your question. Our family pass is only applied to cultural experience ( NZD 100 for 2 adults and 3 children aged 5-15) and can book at a time reserved. Another tour like geothermal hangi experience, we don't have a family pass. Btw, if you have kids under 5, he or she is free entry.
Written 23 January 2019
Hi I have problem walking and standing for more than 5 minutes at a time are there mobility scooters and or wheel chairs available to use at the Living Maori village or do you need to bring your own? Can mobility scooters be hired for holiday use in New Zealand?
Written 4 December 2018
Kia ora, thank you for your question. The wheelchair is available to use in our village. You can borrow it from our admission. I am not sure mobility scooters can be hired or not for holiday use in Nz.
Hope it helps.
Whakarewarewa Team
Written 5 December 2018
Hi I have problem walking and standing for more than 5 minutes at a time are there mobility scooters and or wheel chairs available to use at the Living Maori village or do you need to bring your own? Can mobility scooters be hired for holiday use in New Zealand?
Written 4 December 2018
There wasn’t any mobility scooters to hire I don’t think. And I would say that some of the experience would be inaccessible to you although the main roads and areas and the entertainment area would be ok in a wheelchair. Hope this helps.
Written 5 December 2018
Kia ora. Half an hour :)
Written 30 July 2018
Te Puia is government owned whereas Whakarewarewa is owned by the Maori people through a Charitable Trust. At Whakarewarewa people who live in the village work in the business, with all profits being reinvested. Their are guided tours on the hour and cultural performances at 11.15 am and 2.00pm, with the opportunity to walk the back tracks, relax in the Cafe or spend time in the various souuvenir shops.You stiil get to see the geysers whether you visit Whakarewarewa or Te Puia, while also seeing mudpools, bubbling springs and meeting the people.
Written 2 April 2018
How long does it take the tour & the performance?
Written 15 March 2018
Hi. The tour took about 1 hour the performance approx 45 mins.
Written 22 March 2018
A Tripadvisor member
Beijing, China
Hi. A few questions: How do you get there from Rotorua town? I saw pics of people bathing on tripadvisor. Can you bath in the pools? What about in May? Just wondering. Thank you!
Written 3 February 2018
0
Votes
Kia ora, sorry for the delayed response to his question - there was no alert and it got inadvertently missed.
You can get to Whakarewarewa by foot from Rotorua central - it's about a 20 minute walk, or otherwise a 5min car/cab ride. Alternatively, there is a public transport option in the form of us a bus and the stop is on Fenton St, and we are a short walk from there (though if you are coming from the city centre, this would require a bus change). Hope this helps, again, apologies for the belated response! Nga mihi,
Lou
Written 31 July 2018
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