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Gray Line New Zealand

Auckland 1010, New Zealand
+64 800 698 687
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USD 101.02*
and up
Auckland City Highlights Tour with Harbour Cruise and Sky Tower Admission
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USD 250.67*
and up
Full-Day Waitomo and Rotorua Tour from Auckland
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Luxury one day coach tours to the highlights of beautiful New Zealand, including Auckland city sights, the Bay of Islands, Waitomo and Hobbiton, Rotorua, Christchurch, Mt Cook, Queenstown and Milford Sound. Come with us and experience some of the world renowned destinations and amazing attractions around New Zealand in the comfort of our premium touring coaches!
  • Excellent72%
  • Very good16%
  • Average4%
  • Poor5%
  • Terrible3%
Travellers talk about
“te puia” (11 reviews)
“waitomo caves” (18 reviews)
Opens in 5 min
All hours
Hours Today: 07:00 - 20:00
Suggested Duration: More than 3 hours
LOCATION
Auckland 1010, New Zealand
CONTACT
Website
+64 800 698 687
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Reviews (114)
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1 - 10 of 111 reviews

Reviewed 1 week ago

During my recent visit to Auckland I decided to take a Gray Line tour to the Hobbiton movie set and the Waitomo glow worm caves. Our driver was Damian, and not only was he extremely knowledgeable but also displayed a great sense of humour. I...More

Thank Mathias V
Reviewed 30 June 2017

I was on fully booked day tour with Grayline to visit the Bay of Islands (from Auckland) but was left behind at the first stop. The driver told us that she would leave at 9:30am sharp from the cafe, but she left at 9:20am without...More

1  Thank Aimi-Asia
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 3 July 2017

Kia ora Aimi-Asia, I'm sorry to hear you're unhappy with our service. We can confirm that the coach left the rest stop on time and that the driver asked all passengers to be on the coach before 9:30am. Our drivers do their utmost to ensure...More

Reviewed 3 April 2017

We were only in Auckland for 2 days and were delighted that we had arranged to go on the Spectacular tour on Day 1. It includes a city bus tour, a harbour cruise, Sky Tower admission and a complimentary Devonport ferry ticket! Apart from some...More

Thank zhena
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 6 April 2017

Kia ora zhena, I'm very pleased to hear how much you enjoyed our Spectacular Auckland Tour. It's a great way to see Auckland's highlights as a group and have the opportunity to explore parts of Auckland independently. Thanks for the lovely feedback I'll pass it...More

Reviewed 14 March 2017

Caves really worth a visit, Maori shoe and thermal caves not enough time! The tour said there was coffee and tea but we received neither or had any time to have some because you did not have time to see sights if you stopped for...More

Thank DANIEL G
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 16 March 2017

Kia ora Daniel, Our day tours including Waitomo Caves and Rotorua sights are a long day. As these attractions are located quite a distance from each other, the bus travel between attractions is long and time at the attraction itself is limited. However, it's a...More

Reviewed 7 March 2017

We booked our Auckland City Highlights Tour with Harbour Cruise and Sky Tower Admission through Viator/Qantas. This tour was operated by Gray Line and I think they call it “Discover Spectacular Auckland Tour” This tour was scheduled for approx. 5hours but depends on how long...More

Thank MojiNegro
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 9 March 2017

Kia ora Moji, Thanks for sharing your feedback, it sounds like you had a thoroughly enjoyable tour of Auckland with us! I'm glad you enjoyed being able to take parts of the tour in your own time. All the best for your future travels, Esther...More

Reviewed 27 February 2017

We booked a Milford Sound Day Tour including flyback and lunch with Gray Line, departing Queenstown for 18 Jan 2017. We had to pay for tour in advance, including the flyback option and were told if the flyback did not occur we would be taken...More

Thank Bianca L
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 2 March 2017

Kia ora Bianca, We're sincerely sorry for the delay in refunding the flyback fare to you. We acknowledge this caused an inconvenience to you while you were here in New Zealand and we're very sorry about this. All the best for your future travels, Esther...More

Reviewed 29 January 2017

I had an amazing experience doing the Milford Sound Day Trip with GrayLine. The coach seemed to be very new, was quite comfy and our driver was a very nice guy that gave us a lot of information about the area. History, geography, geology, legends....More

1  Thank Lisa R
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 31 January 2017

Kia ora Lisa, It sounds like you had a great time experiencing Milford Sound with us! I've heard rain adds to the scenery and creates an even better viewing experience. We're very pleased to hear you enjoyed your day with us, we hope to see...More

Reviewed 22 January 2017

We booked a tour from Christchurch to Queenstown with Gray Line. Everything was confirmed 2 months earlier and they gave us a pick up point (Parkview on Hagley hotel at 7:35 am). We got there at 7:00 am after a 2 km walk with our...More

Thank lgaska
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 26 January 2017

Kia ora, We're very sorry to hear you've had a disappointing experience with us causing an inconvenience to you and your travel plans. If you'd like us to look into this further, please email us with specific details such as your booking reference number. Our...More

Reviewed 21 January 2017 via mobile

I booked this to take my mother away for her birthday. Our expectations were well exceeded. We had an amazing tour guide and driver called Lewis. He had extensive knowledge about the Waikato region and New Zealand. He was funny, kind, caring and informative. Excellent...More

Thank jocY8541LL
GrayLineNZteam, Marketing Coordinator at Gray Line New Zealand, responded to this reviewResponded 23 January 2017

Kia ora, Thanks for taking the time to share your feedback. It sounds like you really enjoyed your tour with Louis and Gray Line. We're so glad you enjoyed your experience of Hobbiton and the Waitomo Caves with us! All the best for your future...More

Reviewed 12 January 2017

Our day trip to some of the major attractions in Auckland was a really good day out, albeit quite a long one. For the majority of the day, you are on a bus and some of the views are lovely, but are otherwise motorways or...More

Thank jdesou
GrayLineNZteam, Marketing Coordniator at Gray Line New Zealand, responded to this reviewResponded 16 January 2017

Kia ora We're happy to hear you enjoyed your tour with us and enjoyed our drivers commentary. Thanks for sharing your feedback! All the best for your future travels, Esther and the team at Gray Line

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